Consumer Counsel Reports Customers On Competitive Retail Supply Paid $36 Million More Than Default Service In 2021

The Connecticut Office of Consumer Counsel issued an update stating that, for the rolling year of January 2021 through December 2021, Connecticut residential consumers who chose a retail electric supplier paid, in aggregate, $35,861,812 more than the standard offer.

OCC said that, in the month of December 2021, residential Eversource customers who chose suppliers paid in aggregate $2,980,943 more than the standard offer for their electric generation, and residential United Illuminating (UI) customers who chose suppliers paid in aggregate $847,789 more than the standard offer

OCC said that, in the month of December 2021, nine out of ten residential supplier customers paid more than the standard offer in Eversource territory, and nearly eight out of ten residential supplier customers paid more than the standard offer in UI territory.

OCC's report included a list of suppliers charging at least 20% of their customers 50% or more than the standard offer in December 2021

OCC said that retail suppliers served 13.2% of Eversource residential customers and 14.8% of United Illuminating residential customers in December 2021.

OCC said that, since January 2015, when OCC started tracking supplier data, customers with a supplier have overpaid a total of $311,072,508 more than standard service