ComEd Provides Roadmap To Bringing "Trust And Security" To Customer Energy Choices

As part of a "2030 Roadmap for Equitable Transition to Cleaner Energy", Commonwealth Edison said that its vision is to, "enabl[e] our customers to make carbon-free energy choices simply, easily and intuitively, bringing trust and security into low-carbon energy transactions".

"We will be a trusted and dependable resource for customers interested in cleaner energy solutions across all of our communities," ComEd said

ComEd said that it will, "help customers develop energy plans, connect to other service providers, and understand their options on how they receive service, access and finance carbon-free energy, and pay for services."

"We will help our customers identify energy improvements and solutions that meet their needs, empowering them to connect to cleaner-energy solutions and making the process simpler and smoother, from the moment of first exploration to decision and installation," ComEd said

"We will expand a trusted energy marketplace that provides customers with information on products and services, such as rooftop solar installers, EV charging installations and energy savings programs," ComEd said

ComEd will, "help[] customers manage their energy usage and adopt new cleaner-energy technologies, including personalized product offerings, rate- and energy-efficiency program comparison tools and EV toolkits," the company said

"There will be an intuitive path for customers to use clean-energy products and services, just like consumers do now when buying homes, cars and travel. While digital options are critical for a growing number of customers, we will also strive to make options available to those who prefer person-to-person and mail interactions," ComEd said

ComEd has set a 2030 target of safely and reliably integrating distributed clean energy resources serving approximately 400,000 customers.