February 28, 2022
Alleging Utility Billing, EDI System Errors, Retail Supplier Petitions PSC To Order Utility To Disgorge Service Fees, POR Discounts Paid By Supplier
A retail energy supplier filed a petition with…
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February 17, 2022
PUC Approves One-Time Bill Credit To Offset Supply Costs For Low-Income Customers
A Public Utilities Commission has approved a one-time $90 bill credit for approximately 90,000 low-income customers of…
February 17, 2022
New York PSC Chair Calls For ConEd To Provide Immediate Default Service Supply Rate Relief By Reflecting Full Value Of Hedges In Next Billing Cycle
New York PSC Chair Rory Christian, in a recent letter to Consolidated Edison, requested that the utility undertake changes in its next billing cycle to provide immediate relief to customers from high supply prices
February 10, 2022
Regulator Issues Order On Purchase Of Receivables (POR) Discount Rates
The Massachusetts DPU, at both Eversource (Nstar, East & West) and National Grid, has ordered that the currently effective purchase of receivables discount rates (standard complete billing percentages or SCBPs) shall remain in effect until the Department orders otherwise
February 2, 2022
Oncor To Unexecute REPs' Disconnect For Non-Pay (DNP) Orders For February 3-4, Under Force Majeure
Oncor issued a market notice stating, "In anticipation of extreme inclement weather, Oncor will unexecute DNP orders received for Thursday, February 3, 2022 and Friday, February 4, 2022 under Force Majeure using the weather moratorium code (V001)."
January 20, 2022
Utility Seeks To Suspend Ability For Retail Suppliers To Enroll Customers For Over Two Weeks
Duke Energy Ohio has applied for various waivers of certain Ohio rules as part of a cutover to a new CIS and billing system
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January 11, 2022
Driving Growth 2022 to Gather Industry Leaders for In-Person Conference VertexOne and EC Infosystems’ premier customer-focused event to be offered in-person in Orlando, Florida
ORLANDO, FL – January 11, 2022 – VertexOne, which recently completed the acquisition of EC Infosystems, today announces that its flagship retail energy event, Driving Growth 2022, will take place February 2-4, 2022, in person at the Four Seasons in Orlando, FL. The customer-focused event will bring…
January 5, 2022
Texas ABC Seeks PUC Rule To Prohibit REPs From Not Accepting Customers Through Brokers
Would Allow Broker To Meet Definition Of "Applicant" For REP Service On Behalf Of Customers, Implicating Disclosures, Etc.
December 13, 2021
PUC Staff Recommend Granting Temporary Waiver To Allow Utility To Continue To Bill Non-commodity Services On Utility Bill, Though Under Shorter Waiver Period Than Utility Requested
Staff of the Public Utilities Commission of Ohio have recommended granting a waiver that would allow Duke Energy Ohio to continue billing an affiliate's non-commodity services on the utility bill, though Staff recommended a shorter waiver period than sought by Duke.
December 1, 2021
Utility To Ostensibly Allow Retail Suppliers To Bill Non-Commodity Services On Utility Bills, But Seeks 18-Month Waiver For Implementation
Waiver Request Suggests Differing Treatment Will Continue In Interim Period
AEP Ohio has filed a request with the Public Utilities Commission of Ohio seeking a "limited" 18-month waiver of Ohio Adm. Code 4901:1-10-33(A), which now requires that utilities not discriminate in the billing of non-commodity and other non-jurisdictional services.
November 23, 2021
Regulator Approves Decrease In Residential Purchase Of Receivables (POR) Discount, Increase In Commercial Discount
The Massachusetts DPU approved new Standard Complete Billing Percentages (purchase of receivables [POR] discount rates) at Fitchburg Gas and Electric d/b/a Unitil, effective on and after December 1, 2021
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November 2, 2021
VertexOne Acquires EC Infosystems, Fulfilling Energy Market Need for End-to-End Technology
VertexOne Acquires EC Infosystems, Fulfilling Energy Market Need for End-to-End Technology Solutions
The combination of VertexOne and EC Infosystems creates a portfolio of business solutions perfect for utilities and retail energy companies of all sizes, commodities, and markets.
November 2, 2021
Utilities Seek Waiver To Keep Billing, Temporarily, Non-Regulated Services Of Only Certain Providers On Utility Bills, As New Non-Discrimination Rule Takes Effect
Several Ohio electric utilities (EDUs) have applied for rule waivers at the Public Utilities Commission of Ohio to, temporarily, continue to bill their own, or an affiliate's, non-jurisdictional services on utility bills, as a new rule takes effect, which prohibits such billing, unless the utility…
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October 20, 2021
EC Infosystems Announces February 2022 for Revised User Conference Date
UNIONDALE, N.Y. – October 20, 2021 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , announced their annual user conference has been moved to February 2-4, 2022 and will remain at The…
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September 23, 2021
EC Infosystems Announced as 2021 New York Energy Marketing Conference Overall Sponsor
UNIONDALE, N.Y. – September 23, 2021 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced that they will be the overall sponsor for the 2021 Energy Marketing Conference in New…
September 20, 2021
Texas TDU De-Activates Catastrophic Estimation Process (CEP) For Meters In Impacted Areas
On Friday, September 17th, AEP Texas de-activated the Catastrophic Estimation Process (CEP) for the counties listed below as AEP Texas completed power restoration from Hurricane Nicholas, the TDU said in a market notice
September 9, 2021
Regulator Proposes Amount Of Costs To Be Paid By Retail Suppliers For Utility Expenses Related To Supplier Refunds Under Next Cycle Rate Amnesty
The Connecticut PURA has issued a proposed interim decision to assign specific amounts of costs to retail suppliers for expenses incurred by utilities in implementing a mechanism for suppliers to refund amounts owed to customers under a "next cycle rate" amnesty program.
August 26, 2021
Pennsylvania PUC Says Electric Utilities May Use On-Bill Billing For Their Own Non-Regulated Services Without Offering Same Service To Retail Suppliers
The Pennsylvania PUC has reversed an initial decision from an ALJ and has found that the use of "on-bill billing" by the FirstEnergy Pennsylvania electric utilities for their own non-commodity goods and services, while not offering the same on-bill billing service for the non-commodity goods and…
August 24, 2021
Texas PUC Denies AARP Texas Petition To Require Lower Initial Payment, Longer Time Period For REP Deferred Payment Plans
The Texas PUC denied a petition from AARP Texas for an emergency rule to lower the initial payment amount required under a deferred payment plan with a retail electric provider, and to extend the time over which the customer must pay the deferred balance
August 20, 2021
New York Utilities Balk At Purchasing Receivables (POR) Of ESCO Value-Added Products, Want Issue Considered Under Track II Retail Market Review Other Issues For Track II Set At Kick-off Meeting
During a Department of Public Service stakeholder meeting, a representative of several New York utilities balked at purchasing the receivables of ESCOs for non-supply, energy-related value-added products and services (ERVAS), and said that the issue of POR for ERVAS should be considered in Track II…
August 13, 2021
Texas PUC Staff Files Recommendation On AARP Texas Petition To Require Lower Initial Payment, Longer Time Period For REP Deferred Payment Plans
Staff of the Texas PUC have recommended that the PUC deny a petition from AARP Texas for an emergency rule to lower the initial payment amount required under a deferred payment plan with a retail electric provider, and to extend the time over which the customer must pay the deferred balance
August 12, 2021
Regulator Commences Proceeding To Allocate, Recover Costs Of Utility Billing System Upgrades From Retail Suppliers
The Connecticut PURA has initiated a proceeding to assign costs of various EDC billing system upgrades to retail suppliers and develop a mechanism to recover such costs from suppliers (Docket 14-07-19RE07)
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July 27, 2021
EC Infosystems Announces Disney Ticket User Conference Promotion
UNIONDALE, N.Y. – July 27, 2021 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , announced a promotion for their annual user conference that will include a free Disney park ticket for…
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July 13, 2021
Start-up Texas REP Inks Partnership with EC Infosystems
UNIONDALE, N.Y. – July 13, 2021 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced a partnership with IronHorse Power Services, LLC for both EDI and Billing/CIS.
June 22, 2021
AARP Texas Petitions Texas PUC To Require Lower Initial Payment, Longer Time Period For REP Deferred Payment Plans
AARP Texas petitioned the Texas PUC for an emergency rule to lower the initial payment amount required under a deferred payment plan with a retail electric provider, and to extend the time over which the customer must pay the deferred balance