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September 29, 2020
UNIONDALE, N.Y. – September 29, 2020 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced a partnership with Grand Energy, Inc. for billing/cis and EDI services.
September 25, 2020
Utility: "Reforms" Relating To Unregulated Supplier Charges Should Be Pursued
September 17, 2020
Orange and Rockland Utilities has filed with the New York PSC to modify its electricity tariff to allow it to enter into negotiated agreements for billing services, to address requests not covered by existing Riders or Service Classification
September 2, 2020
Fitchburg Gas and Electric d/b/a Unitil has filed with the Massachusetts DPU revised Standard Complete Billing Percentages (purchase of receivables [POR] discount rates), to be effective December 1, 2020
August 27, 2020
At today's open meeting of the Public Utility Commission of Texas, the PUC adopted an order concerning the wind-down of the COVID-19 Electricity Relief Program (ERP), which includes the provision of benefits, through September 30, 2020, to eligible customers who have enrolled in the program.
August 26, 2020
Regulator Will Continue To Monitor POR, Says Changes "Warranted" If Cost Effective
In a final interim decision in its review of potential changes to the electric purchase of receivables (POR) mechanism, the Connecticut PURA finds that changes do not appear to be cost effective at this time, but finds that changes, "would be warranted," if later found to be cost effective
August 25, 2020
Ohio Power Company (the 'Company' or 'AEP Ohio') filed an application at the Public Utilities Commission of Ohio for approval of a modified bill format that would provide the shadow-billed total supply cost that a shopping customer would have paid, had the customer been on the Standard Service Offer…
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August 20, 2020
UNIONDALE, N.Y. – August 20, 2020 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced the successful implementation of Clearview Energy for billing and EDI services in the…
August 19, 2020
In a discussion concerning the eventual approval of a 100% green SOS option for customers at the Southern Maryland Electric Cooperative (see related story today) , Maryland PSC Chairman Jason M. Stanek raised concern with a comparison of retail supplier charges to shadow-billed SOS costs which…
August 13, 2020
Separate Requirement For REPs To Offer Deferred Payment Plans Will Remain In Place
At today's Texas PUC open meeting, Commissioners agreed with a Staff proposal concerning the wind-down of the COVID-19 Electricity Relief Program (ERP), including Staff's proposal that benefits continue through September 30, 2020.
August 12, 2020
The Maryland PSC granted Staff's request, discussed in our earlier story below, for an extension until September 22, 2020 for the supplier consolidated billing working group to file draft SCB regulations and business processes
July 16, 2020
FERC denied a complaint filed by Liberty Power Holdings LLC (Liberty) against Eversource Energy Company (Eversource) and ISO New England Inc. (ISO-NE) in which Liberty alleged that ISO-NE inappropriately refused to correct a billing error that arose from Eversource’s reporting to ISO-NE load…
July 16, 2020
Orders REPs To Continue Offering Deferred Payment Plans To Customers Upon Request
As expected, the Texas PUC today adopted an order to extend the Electricity Relief Program (ERP) until August 31, 2020
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July 14, 2020
UNIONDALE, N.Y. – July 14, 2020 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced a partnership with Power Up Energy, LLC for billing and EDI services.
July 13, 2020
Direct Energy Services, LLC and several affiliates submitted comments to the New York PSC, in a proceeding concerning COVID-19, stating that Direct Energy is, "fundamentally concerned about the accuracy of ... [utility] estimated reads as well as the potential pricing, billing and general service…
July 2, 2020
In a news release, the Texas PUC said, "To date, more than 106,000 Texans have enrolled in the program [ERP] either online or by phone. Counting Texans in the program due to their inclusion on the state’s low income list (due to participation in SNAP or MEDICAID), the ERP program is currently…
June 23, 2020
New York State Electric & Gas Corporation (NYSEG) and Rochester Gas and Electric Corporation (RG&E) (collectively, the Companies), New York State Department of Public Service Staff, Multiple Intervenors, and certain ratepayer and green groups have filed a joint proposal in the Companies' electric…
June 19, 2020
Reliant is introducing a new cash payment method by providing personalized barcodes to residential customers across Texas, allowing payment of their electricity bill at a participating store's cash register (point of sale), rather than a separate customer service line
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June 16, 2020
UNIONDALE, N.Y. – June 16, 2020 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced the successful implementation of Sunrise Energy Holdings, LLC for billing and EDI services…
May 27, 2020
The New Hampshire PUC issued an order in its investigation into grid modernization which, among other things, addressed supplier consolidated billing
May 26, 2020
Seeks Extension For Filing Proposed Supplier Consolidated Billing Regulations
Staff of the Public Service Commission of Maryland ('Staff') sought an extension of the deadline for filing proposed regulations for Supplier Consolidated Billing, for the Commission’s review, from June 1, 2020 to September 30, 2020, and also proposed a delayed start date for SCB
May 14, 2020
The Public Utility Commission of Texas at today's meeting decided to not extend the previously adopted exception which applied to the rule that, absent the exception, normally allows REPs to charge late fees to residential customers
May 14, 2020
U.S. House Democrats have included in their proposed new federal stimulus bill, the Health and Economic Recovery Omnibus Emergency Solutions Act, a national prohibition on the disconnection or termination of electricity service for non-payment
April 20, 2020
The Texas PUC dismissed a formal complaint filed by a customer against Reliant Energy Retail Services, LLC but agreed with a recommendation from Chairman DeAnn T. Walker, and directed the Oversight and Enforcement Division to review a matter raised in the complaint
April 17, 2020
PUC Chair Criticizes REP Customer Call Hold Times; Customers Being Disconnected Due To Not Being Able To Reach REP And Discuss Payment Relief Options
