Reliant Launches Barcode Payment; Pay For Electricity At Retail Point Of Sale

Reliant is introducing a new cash payment method by providing personalized barcodes to residential customers across Texas, allowing payment of their electricity bill at a participating store's cash register (point of sale), rather than a separate customer service line

In partnership with InComm, a payments technology company, the new payment option doubles the number of locations where Reliant customers can make payments to 10,000, and allows them to pay their bill with cash when checking out at authorized retail locations.

Reliant customers can access their personal barcode to use while checking out in places where they already shop, such as grocery and discount stores or pharmacies, with more than 5,000 retail locations that are part of InComm’s VanillaDirect payment network.

Reliant said that this new payment option helps eliminate the need to wait in separate customer service lines or remember account numbers, by allowing payment at retail point of sale. All customers need to make a payment is their barcode and cash, and payments are processed immediately, credited to accounts within 30 minutes, and can be made on a daily, weekly or monthly basis.

Customers can obtain their barcode in a variety of ways, including: Texting 'barcode' to 697-697; Reliant online account dashboard; Reliant app