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October 1, 2026
Additional Utilities Report Higher Fees For ESCOs
Orange and Rockland has filed an updated cost to be charged to ESCOs to implement shadow billing information, to be included in utility bills, and other aspects of General Business Law sections 349-d(9) and (10)
September 23, 2026
NYSEG and RGE have reported in an updated filing at the New York PSC higher costs to be charged to ESCOs to implement shadow billing information, to be included in utility bills, and other aspects of General Business Law sections 349-d(9) and (10)
September 22, 2026
A retail energy regulator has issued a letter to the bond issuer of a bond posted by…
September 21, 2026
A utility would, among other things, provide over $900,000 in customer bill credits, and also make a $300,000 contribution to its bill payment assistance program, under a settlement with…
September 17, 2026
The City Council of Lubbock, Texas approved FY 2026–2027 delivery rates at Lubbock Power & Light
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September 16, 2026
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that American Water, the largest regulated water and wastewater utility in the United States, has selected VertexOne's utility customer self-service and consumption analytics platform, VXconnect, to power a modern, mobile-first digital customer experience built for American Water's national size and scale.
September 15, 2026
A PSC has scheduled for…
September 11, 2026
In an electric rate case at UGI Utilities in Pennsylvania, the Pennsylvania Office of Consumer Advocate is seeking changes to various information provided to customers concerning electricity shopping, including the implementation of targeted communications to shopping customers with rates above the…
September 10, 2026
The New York Retail Choice Coalition (NYRCC) alleged that the joint New York utilities' proposal to implement a newly required side-by-side bill comparison of ESCO and utility costs on utility consolidated bills presumes one interpretation of the statute which must first be resolved through a PSC…
September 2, 2026
Family Energy said that a petition by the New York utilities to seek to recover from retail suppliers costs to implement a new law requiring, among other things, a side-by-side comparison of ESCO and default service rates on bills is premature, as Family Energy expressed concerns with both of the…
August 17, 2026
The Maryland utilities have reported the number of residential customers served under dual billing by each retail energy supplier during July 2026
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August 11, 2026
-- By Ariel Bookmyer, Director of Retail Product Strategy at VertexOne
There's a pattern I keep seeing in conversations with retail energy providers, whether it’s a growing mass market operation or a scaling C&I player.
August 5, 2026
In an answer to a petition from Columbia Gas of Pennsylvania, the Retail Energy Supply Association objected to Columbia's reliance on a recent Pennsylvania Supreme Court precedent concerning the billing of non-commodity services in the electric industry, given Pennsylvania's unique natural gas…
August 5, 2026
In an EDI implementation report, Consolidated Edison reported to the New York PSC the addition of a new optional purpose code 05 to denote rebills from original bills in two EDI Implementation Guidelines: the BIG08 segment in the 810 Invoice Utility Rate Ready transaction, and the BPT01 segment in…
July 31, 2026
Potomac Edison reported to the Maryland PSC that, as of June 30, 2026, the cumulative Residential POR balance is in an over-recovered position of $372,385.53.
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July 29, 2026
-- By Andreya Shaak, Senior Vice President of Product Strategy at VertexOne
The operational infrastructure conversation in retail energy has been framed incorrectly for a long time. It gets evaluated as a cost question: what does this system cost, and what does it replace? That framing is how providers end up absorbing risks they didn't fully see coming.
July 27, 2026
Pepco in the District of Columbia has filed updates to its electric purchase of receivables discount rates
July 24, 2026
AEP Texas Central cancelled its Catastrophic Estimation Process (CEP) on Friday, July 24, 2026.
July 23, 2026
During a District of Columbia PSC technical conference concerning the consideration of adding an administrative adder to the purchase of receivables program in D.C., Pepco reported that it has considered two mechanisms for the collection of administrative costs which would be recovered under the…
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July 22, 2026
An ISO billing error illustrates something that retail energy providers are navigating in less dramatic forms every day: in a market defined by competitive pressure and operational complexity, the gap between what you can sell and what you can reliably execute is where risk lives.
July 16, 2026
The Maryland utilities have reported the number of residential customers served under dual billing by each retail energy supplier during June 2026
July 16, 2026
The District of Columbia PSC has scheduled for Thursday, July 23, 2026 a virtual technical conference in cases PEPPOR-2026-01 and WGPOR-2026-0 to address the feasibility of including an administrative adder as part of the Purchase of Receivables (POR) discount rate at Pepco and Washington Gas Light
July 16, 2026
The New York State Public Service Commission (Commission) has initiated a proceeding to review the practices and procedures associated with estimated billing among the state’s electric and gas utilities
July 14, 2026
Columbia Gas of Pennsylvania, Inc. ("Columbia") has sought a declaratory order from the Pennsylvania PUC affirming that a ruling from the Pennsylvania Supreme Court, concerning an electric utility's billing of a non-commodity offering, also applies to Columbia's sought billing of non-supply and…
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June 16, 2026
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that newly formed Texas-based energy services company, Graviti Power, LLC, has chosen VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange, to better serve their large-scale commercial customers in the ERCOT market.
