January 20, 2020
Utilities Oppose Proposed Switch Block Mechanism, Inclusion Of Price To Compare Statement On Bills
Consumer Counsel Recommends Penalty For Spoofing Be Revocation Of Retail Supplier's License
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January 14, 2020
Texas Electricity Shopping Service Offering Customers Flat Monthly Electricity Bill (Replaces Amount From REP Bill), Even When Underlying REP Contract Volumetric
"Electricity Providers Have Never Offered Competitively Priced Fixed Bill Products," Company Says
Texas electricity shopping service Real Simple Energy, which as part of the service pays the customer's retail electric provider bill on behalf of the customer, has launched a plan under which it charges the customer a flat monthly bill for such service, even where the underlying REP product is a…
January 8, 2020
Utility To Increase, From 0%, Purchase Of Receivables Discount Rate For Residential Customers
Non-Residential POR Discount Would Decrease To 0%
Washington Gas Light has filed with the Maryland PSC new purchase of receivables discount rates to be effective with the March 2020 billing cycle
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January 7, 2020
Innowatts Integrates With EC Infosystems to Extend Offerings Across Energy Markets Jan. 7, 2020
Innowatts Integrates With EC Infosystems to Extend Offerings Across Energy Markets
HOUSTON, Jan. 7, 2020 -- Energy analytics pioneer, Innowatts , announced today that it has entered into an integration agreement with EC Infosystems (ECI) , the largest and most widely used electronic data interchange (EDI) and Billing/CIS service provider in the United States.
January 3, 2020
Regulator Proposes To Assign Costs Of Utility Implementation Of Retail Supplier Amnesty, Refund Plans To Suppliers
The Connecticut PURA has issued a draft decision in Docket 18-12-22 to further modify how retail electric suppliers are to provide refunds to customers under an amnesty program, with the draft now also addressing cost recovery for EDC implementation costs to accommodate the plans
December 19, 2019
PUC Approves Utility's New Bill Format For Consolidated Bills, Rejects Shadow Billing Of Default Service
The Public Utilities Commission of Ohio has approved a new bill format filed by Duke Energy Ohio, including for utility consolidated bills
November 27, 2019
Regulator Instructs Retail Supplier To Cease Enrolling New Customers
The Connecticut PURA has issued a letter to Wattifi, Inc. (Wattifi) in which PURA, "instructs Wattifi to cease enrolling new customers," until Wattifi has resolved various concerns cited by PURA in the letter
November 25, 2019
PSC Proposes To Require Retail Suppliers To Notify Customers Of Billing Errors
In proposed revisions to consolidate the current billing error reporting rules, the District of Columbia PSC would require retail electric and natural gas suppliers to provide specific billing error notifications to customers -- a requirement not contained in the current electric billing error rules
November 21, 2019
Texas Retail Electric Provider Seeks Declaratory Order Concerning Levelizing Prepaid Customers Account Balance
Pogo Energy filed with the Public Utility Commission of Texas a petition seeking a declaratory order concerning the construction of Substantive Rule 25.498(a) as it relates to a proposed offering of a levelized payment option for prepaid service
November 19, 2019
Corpus Christi, Texas Raises Franchise Fee, AEP Texas Raising Rate Charged To Retail Electric Providers
AEP Texas issued a market notice informing retail electric providers that AEP Texas received notice of the approval of Ordinance No. 031889 by the City of Corpus Christi, TX on October 1, 2019 to increase the total franchise fee by $0.0001208 per kWh to each retail customer whose consuming…
October 30, 2019
TCAP: Texas Electric Complaints Reach Four-Year High
The Texas Coalition for Affordable Power (TCAP) released a snapshot report on 2019 electricity complaints filed with the Public Utility Commission of Texas
October 21, 2019
Regulator Schedules Technical Meeting On Proposed Changes To Retail Supplier Amnesty Refund Mechanism (EDC Bill vs. Mail Check)
The Connecticut PURA has scheduled for October 24, 2019 a technical meeting concerning its recent draft decision in Docket 18-12-22 under which PURA would modify how retail electric suppliers are to provide refunds to customers under an amnesty program
October 16, 2019
Utilities Aren't Seeking To Recover From Retail Suppliers Costs Of Billing System Changes Needed To Implement Supplier-Provided Refunds Under Amnesty Program
In addressing how to implement a proposed Connecticut PURA order which would provide that refunds due to customers under amnesty programs filed by retail electric suppliers should be effectuated through utility bills and not mailed checks, both Connecticut Light & Power and United Illuminating…
October 8, 2019
Utility Further Revises Price To Compare Language On Bills Under Proposed Bill Changes
Duke Energy Ohio has filed with the Public Utilities Commission of Ohio updated sample bills in a docket concerning revisions to its bill format, and the latest draft sample bills include revised language for the Price to Compare information included on all utility electric bills versus the samples…
October 4, 2019
Regulator Issues Final Order On Proposal To Increase Billing Fee On Retail Suppliers
Order Also Changes Priority For Retail Supplier Charges In Partial Payment Situations
A final order from the Illinois Commerce Commission in Nicor's natural gas rate case rejected a proposal from the Illinois Attorney General to increase the Nicor billing charge applicable to third party providers, including retail suppliers
October 2, 2019
Regulator Proposes Change In How Retail Suppliers Shall Refund Customers For Inaccurate Billing Information
The Connecticut PURA issued a draft order to modify how retail electric suppliers are to refund customers amounts which were overbilled as the result of not providing customers with timely Next Cycle Rate information, under amnesty plans filed by various suppliers
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October 1, 2019
EC Infosystems Announces Energy Operations Panel, Final Agenda for Third Annual User Conference
UNIONDALE, N.Y. – October 01, 2019 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced their annual user conference will include an operations panel of industry veterans and…
September 17, 2019
Consumer Counsel Seeks Suspension Of Automatic Approval Of Utility's New Bills Which Include New Price To Compare Savings Language
Consumer Counsel Says New Bill An Opportunity For Shadow Billing Data, Other PTC Information
The Office of the Ohio Consumers’ Counsel filed a motion at the Public Utilities Commission of Ohio seeking suspension of automatic approval of a revised bill format filed by Duke Energy Ohio, as OCC said that the changes should be further reviewed
September 5, 2019
Texas Retail Provider To Pay $35,000 Under Settlement With PUC Staff Concerning Number Of Decimal Places Shown In Rates
Gexa Energy, LP would pay $35,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of PURA § 17.004(a) and 16 Texas Administrative Code (TAC) §§ 25.475, regarding compliance with general retail electric provider requirements and information…
September 4, 2019
PUC To Require Utilities To Provide Customers With 10-Year History Of Default Service Rates
As directed by recently adopted legislation (L.D. 1003), the Maine PUC issued a proposed rule to require electric investor-owned transmission and distribution utilities to annually provide customers with a 10-year history of Standard Offer rates as part of the customer bill.
August 30, 2019
Utility's Residential POR Discount Rate To Increase 50% (More Than 1 Percentage Point)
Commercial POR Discount To Change From Negative To Positive
Fitchburg Gas and Electric d/b/a Unitil has filed revised Standard Complete Billing Percentages (purchase of receivables [POR] discount rates), to be effective December 1
August 28, 2019
Updated: Utility To Revise Price To Compare, "Savings" Advisory Language On Bills
Duke Energy has clarified that Price To Compare language will appear on all bills, both for SSO customers and utility consolidated bills for customers on CRES service, per the Ohio Administrative Code. A representative for Duke said that the omission of the Price to Compare language from the utility…
August 19, 2019
Ohio Utilities Seek To Maintain Ability To Bill Non-Commodity Services From Third Parties
Ohio utilities generally opposed a proposed prohibition on the utility billing of non-commodity services as contained in newly proposed rules from Staff of the Public Utilities Commission of Ohio, with EDCs and retail suppliers also noting ambiguity in the proposal
August 19, 2019
Consumers' Counsel Says PUC Should Adopt Rule Requiring Shadow Billing Of Default Service Costs
In a Public Utility Commission of Ohio proceeding reviewing the rules applicable to electricity billing, the Office of the Ohio Consumers' Counsel said that PUCO should adopt a rule requiring EDCs to record shadow-billing data and make such information available to the PUCO, OCC, and the general…
August 19, 2019
Utility Proposes Rule That "All" Retail Supplier Charges Should Be "Readily Comparable" To The Price To Compare
Retail Supplier Charges To Be "Summarized In One Price Per kWh"
In a Public Utility Commission of Ohio proceeding reviewing the rules applicable to electricity billing, AEP Ohio suggested that all competitive retail electric service (CRES) charges, "should be readily comparable to the price-to- compare."