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August 13, 2019
UNIONDALE, N.Y. – August 13, 2019 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced their Pennsylvania office move and expansion, now located at 1275 Glenlivet Dr. Suite…
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August 8, 2019
The Pennsylvania PUC has issued an order staying its prior order approving a modified prepaid pilot for electricity and dual-fuel customers at PECO
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August 8, 2019
PUC Says Utility's Plan In "Direct Conflict" With Prior PUC Order On Bill Access; Continuation Until 2023 "Unacceptable" PUC Sets End Date For Practice
The Pennsylvania PUC has rejected the plan filed by Columbia Gas of Pennsylvania, Inc. ("Columbia") to comply with a prior PUC directive for Columbia to report how it will comply with 66 Pa.C.S. § 1502, after the PUC previously found that Columbia's practice of providing "on-bill" billing for…
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August 8, 2019
Witness: Transitioned End-Use Customers "Will Receive" Bill Credit Stipulation Outlines Customer Transition Process For Retail Electric Providers, Start Date, REP Obligations
Parties including AEP Texas, Oncor, Texas PUC Staff, the Alliance for Retail Markets, the Texas Energy Association for Marketers, and various ratepayer advocates have filed a proposed stipulation which would approve the sale of Oncor's McAllen and Mission distribution service area (and associated…
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July 26, 2019
Proposed Order Would Change Priority For Retail Supplier Charges In Partial Payment Situations
A proposed order from three Illinois ALJs in Nicor's natural gas rate case would reject a proposal from the Illinois Attorney General to increase the Nicor billing charge applicable to third party providers, including retail suppliers
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July 19, 2019
The Maryland PSC had approved a timeline proposed by a working group for the implementation of supplier consolidated billing for electricity and natural gas
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July 19, 2019
Said To Be First REP In Texas To Accept Apple Wallet, Google Pay
Direct Energy is now providing Texas customers the ability to pay bills through mobile wallets such as Apple Wallet or Google Pay.
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July 17, 2019
Proposed Rule Would Prohibit Inclusion Of Non-Commodity Services On Utility Consolidated Bills
The Public Utilities Commission of Ohio has issued proposed revisions to its electric service rules that would, among other things, allow customers to request a switch block on their account
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July 11, 2019
In compliance with a directive from the Connecticut PURA, Connecticut Light and Power d/b/a Eversource Energy filed a detailed description of a system error which resulted in the customers of retail electric suppliers being charged an incorrect rate because CL&P's customer care system did not…
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July 4, 2019
The Connecticut PURA has approved letters to be sent by Connecticut Light and Power (Eversource Energy) to customers of retail electric suppliers who were recently charged an incorrect rate because CL&P's customer care system did not capture updated rates submitted by the suppliers, even though CL&P…
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July 3, 2019
Ohio Power Company (AEP Ohio or the 'Company'), petitioned the Public Utilities Commission of Ohio for a waiver of a rule relating to the due date of bills sent from out of state, with AEP Ohio noting that application of the rule would delay payments to retail electric suppliers
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July 2, 2019
Files Proposed Letters To Affected Customers
Connecticut Light and Power (Eversource) has filed with PURA data concerning the number of retail supplier customers impacted by a CL&P billing system error which saw such customers of retail suppliers charged an incorrect rate, and also filed with PURA proposed letters to be sent to affected…
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July 1, 2019
Does Not Recommend Including Shadow Billed Default Service Cost
The Office of Retail Market Development (ORMD) of the Illinois Commerce Commission on June 3 filed with the ICC recommendations concerning further revisions to the inclusion of Price to Compare (PTC) information on customer electric bills, including the bills of customers on competitive supply.
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July 1, 2019
Connecticut Light and Power (Eversource Energy) reported to the Connecticut PURA certain instances in which the utility billed the customers of retail suppliers an outdated, prior rate, despite suppliers submitting an updated rate to the utility
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June 27, 2019
Just Energy issued the following statement from Brent Moore, President of Just Energy North America, concerning the settlement.
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June 27, 2019
Reliant announced the availability of its new RentReady by Reliant digital platform which is, "designed to make renters’ lives easier by providing same-day electricity service, splitting bills among multiple tenants, managing accounts via an app and more."
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June 19, 2019
Written Order Issued Approving PECO Prepaid Pilot
The Pennsylvania PUC has issued a written order approving a modified prepaid program at PECO, with the order holding that, "[t]he Competition Act does not bar an EDC from offering a service if the market cannot."
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June 18, 2019
UNIONDALE, N.Y. – June 18, 2019 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced their annual user conference will be held on October 16 - 18, 2019 at The Bellevue Hotel…
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May 30, 2019
The Maryland PSC approved new Purchase Of Receivables (POR) discount rates at Potomac Edison, effective June 1, 2019
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May 30, 2019
The Illinois Commerce Commission granted Commonwealth Edison's petition for a declaratory ruling and said that ComEd's proposed policy of directing its customer service representatives (CSRs) to discuss certain Price To Compare (PTC) information during customer calls is permitted under applicable…
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May 28, 2019
Recommend Re-introduction Of ConEd Gas Storage Program For ESCOs Seek Tighter Balancing Rules
In testimony in Consolidated Edison's current electric and natural gas rate cases, Staff of the New York Department of Public Service proposed an increase to ConEd's Billing and Payment Processing (BPP) charge, and re-introduction of a natural gas storage program for ESCOs
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May 22, 2019
Constellation NewEnergy, Inc. (CNE) asked the Connecticut Public Utilities Regulatory Authority for an extension of time for the electric distribution companies to comply with Order 7 of the Authority’s December 19, 2018 Next Cycle Rate information decision ('Decision') and for the electric…
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May 22, 2019
New York Utilities Detail Unbundled Supply-Related Administration Costs In New Rate Case
With an increased focus by retail suppliers on alleged subsidization of default service rates by distribution customers, due to supply-related administrative costs being embedded in distribution rates, newly filed rate cases by New York State Electric & Gas Corporation (NYSEG) and Rochester Gas and…
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May 20, 2019
New Law Ends Gross Receipts Tax On Public School District Customers, Mandates REPs Pass-Through Savings
Texas Governor Greg Abbott has signed HB 2263 which terminates the authority of the Texas General Land Office to sell retail electricity (currently done via a contracted REP, which is Cavallo Energy Texas, a wholly-owned subsidiary of Calpine) under the State Power Program
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May 10, 2019
REPs Would Be Subject To Billing And Collection Standards For New Nonbypassable Rider
AEP Texas Inc. (AEP Texas) and the Staff (Staff) of the Public Utility Commission of Texas (Commission) have reached a settlement concerning establishment of a financing order to securitize the distribution-related system restoration costs incurred by AEP Texas due to Hurricane Harvey and other…
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