February 24, 2025
SB 1513 has been newly filed in the Texas legislature which would authorize the creation of a fund to provide a discount to low-income (as defined by the bill) retail electric customers via the customer's REP, similar to the prior Lite-Up program
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February 14, 2025
SB 1312, authored by State Sen. Molly Cook (D), has been filed in Texas which would expand the criteria under which moratoriums for disconnection for non-payment are imposed
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January 13, 2025
A newly revised stipulation among certain parties…
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December 23, 2024
A PSC adopted as final revised rules governing…
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December 19, 2024
Addressing a petition from the Retail Energy Supply Association, a PUC…
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December 11, 2024
"Impossible" To Comply By Jan. 1, 2025 Deadline, Suppliers Say, Citing Risk Of Billing Errors
The Retail Energy Supply Association has sought from a PUC an extension to comply with a new…
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November 21, 2024
The Pennsylvania PUC approved without modification a rate case settlement under which FirstEnergy Pennsylvania Electric Company (FirstEnergy-PA, formerly Met-Ed, Penelec, Penn Power and West Penn Power individually) will implement changes meant to better inform customers regarding the nature of non-basic services offered by the utility, or third parties in partnership with the utility
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November 19, 2024
NY PSC Says Alleged "Customary" Data Sharing Of Customer Account Numbers Among ESCOs, CCAs Violates Rules PSC Concerned CCA Contractual Provisions Restricting DERs, Energy Efficiency
About 1,100 customer accounts were wrongly enrolled on an opt-out basis by a municipal aggregation in New York, the New York PSC reported in formally issuing an order to undertake a "complete evaluation" of community choice aggregation (CCA)
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November 13, 2024
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Horizon Power and Light, a licensed retail energy provider dedicated to providing low cost energy to business and residential customer throughout the Northeastern and Midwest United States, has gone live after a successful migration to VertexOne's leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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November 7, 2024
PUC Rejects Dropping Customer Referral Program Customers To Default Service At End Of Referral Term Two Pa. PUC Commissioners Say Retail Suppliers Don't Need "Leg Up" -- "Shopping Is Not New"
In PECO's electricity default service proceeding…
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October 16, 2024
A PSC has further modified proposed revisions to the rules governing…
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October 8, 2024
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Gridmatic Retail, a retail energy provider dedicated to decarbonizing the grid through the optimization of their proprietary AI based clean energy solutions, has gone live after a successful migration to VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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October 3, 2024
Don't Want Retail Supplier Industry To Go "Belly Up", Commissioner Says No Path Forward, Commissioner Observes, As PSC To Seek More Technical Info From Utilities
Several Commissioners of the Maryland PSC expressed concern during a hearing yesterday about the viability of residential energy choice if the PSC adopts a dual billing mandate…
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September 30, 2024
All of the Maryland investor-owned electric utilities opposed the use of a pro rata mechanism for utility consolidated billing upon the end of purchase of receivables
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September 17, 2024
Eligo Energy Taps VertexOne for Cutting-Edge Billing and CIS Solutions to Fuel Growth and Optimize Customer Experience September 17, 2024 Email This Story
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that national electric, natural gas, and renewable energy supplier, Eligo Energy , has signed on with VertexOne to begin implementation of the company’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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September 17, 2024
A PSC has scheduled for
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September 16, 2024
An EDC with an electric choice program has, as part of a delivery rate case settlement, agreed to changes meant to better inform customers regarding the nature of non-basic services offered by the utility, or third parties in partnership with the utility
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September 13, 2024
Mandatory Dual Billing For Other Contracts
Retail energy suppliers would be permitted to continue using utility consolidated billing with purchase of receivables until…
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September 10, 2024
January 1, 2025 is not "definitively" the date certain for the end of residential purchase of receivables in…
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September 9, 2024
Citing potential impacts from…
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September 4, 2024
A Public Utilities Commission has approved bill format changes at…
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September 4, 2024
Several retail suppliers said that nearly all residential shopping customers in…
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September 3, 2024
ALJs Would Revise Customer Referral Program So That Participants Are Dropped To Default Service At End Of Term, Absent Affirmative Choice ALJs Endorse Less Frequent Default Service Rate Changes
Two Pennsylvania PUC ALJs have endorsed a contested settlement in…
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August 30, 2024
Utility Says Further Decisions Required From PSC On Next Steps In Light Of Order Ending POR
A 12% residential purchase of receivables (POR) discount rate would be needed…
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August 26, 2024
The joint New York utilities told the New York PSC that…
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