August 22, 2024
PUC Staff, Utility Agree On Bill Language Directing Customers To Call Utility First With Complaints
Staff of a PUC have recommended approval of bill format changes at
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August 21, 2024
PUC Approves Bill Change To Allow Retail Suppliers To Bill Non-Commodity Charges On Utility Bill
Retail suppliers will soon be able to include non-commodity services on utility consolidated bills at…
August 9, 2024
Major Utilities Say Mandatory Dual Billing Could Be Required For 18-Month Period
Several utilities informed the PSC that
July 31, 2024
Reliant Enters Settlement With Texas PUC Staff
Reliant Energy Retail Services, LLC (Reliant) would pay…
July 29, 2024
Utility, In Post Collaborative Report, Says Supplier Consolidated Billing Would Require "Significant Financial And Operational Investment" With Little Or No Customer Benefit
In a report after the completion of a collaborative on supplier consolidated billing…
July 25, 2024
CenterPoint TDU Extends Moratorium On Disconnections For Non-Pay
CenterPoint Energy Houston Electric is extending its moratorium on disconnections for non-pay through…
July 23, 2024
Utility Provides Updated Dates For Suspension Of Retail Supplier Enrollments Due To New CIS Cutover
An EDC has petitioned the PUC of…
July 23, 2024
PSC Floats Mandating Retail Suppliers Use Dual Billing, Temporarily, To Comply With New Statute
A PSC has initiated a proceeding to…
July 19, 2024
More Texas TDUs Extend Disconnect For Non-Pay Moratorium
CenterPoint Energy Houston Electric is suspending disconnections for non-pay for its entire service area through…
July 19, 2024
In Revised Proposal, PSC Eliminates Linking Retail Supplier Penalty Amounts To Market Share
All retail suppliers in…
July 18, 2024
Retail Suppliers Unknowingly Could Be Exposed To Violating State's Price Cap Due To Utility Implementation
Retail suppliers unaware of how a utility is implementing a new process to ensure that…
July 16, 2024
Texas Senator Requests That PUC Implement Disconnection Moratorium
A Texas state senator requested that the Texas PUC implement an electricity disconnection moratorium,
July 15, 2024
Texas TDUs Extend Disconnect For Non-Pay Moratoriums
CenterPoint Energy Houston Electric said in a market notice that…
July 15, 2024
PUC Suspends Automatic Approval Of Utility's Proposal Move Price To Compare Message To First Page Of Bill
An ALJ at the Public Utilities Commission of Ohio has suspended the automatic approval process for proposed changes to bills issued by AES Ohio (Dayton Power and Light)
July 12, 2024
Non-Unanimous Settlement At PECO Includes Placing New Shadow Billing Chart On First Page Of Shopping Customer Bills
A non-unanimous settlement in PECO's default electricity service proceeding would include a…
July 9, 2024
ALJ Provides Temporary Waiver Of New Billing Rule Applicable To Retail Suppliers
An ALJ at the Public Utilities Commission of Ohio has issued a temporary waiver of new billing rules applicable to retail natural gas suppliers
June 28, 2024
Utility To Change When Hardship Customers Are Dropped To Default Service
A utility is changing the point at which…
June 12, 2024
PSC To Seek Briefs On SB 1's Impact On Supplier Consolidated Billing, Set To Address SCB Implementation Pause
A PSC expects to quickly issue an order addressing whether…
June 4, 2024
Choice Utility Seeks To Move Price To Compare Message To First Page Of Bill
The price to compare message on a utility's bills would be moved to the first page of the bill for most customers, but…
May 31, 2024
Maryland Utilities Ask PSC To Pause Retail Market Review, Citing Implementation Activities Under Reform Law SB1
The Maryland Joint Utilities (indicated below) have asked the Maryland PSC to hold in abeyance the PSC's review of…
May 29, 2024
CenterPoint-TDU Suspending All Disconnects For Non-Pay; Oncor Extends DNP Moratorium
CenterPoint Energy Houston Electric on May 29 said in a market notice that…
May 29, 2024
PUC Approves Waivers For Utility To Implement New CIS, Declines Measures Sought By Retail Suppliers Related To Blackout Period, Cutover
A Public Utilities Commission has approved…
May 28, 2024
Oncor Unexecuting Disconnect For Non-Pay Orders
Oncor said in a market notice that…
May 28, 2024
NRG-Owned Retail Provider To Pay $250,000 Under Settlement With Texas PUC Staff
An NRG-owned REP would pay $255,462 under a settlement agreement with…
May 21, 2024
CenterPoint-TDU Extends Suspension Of Disconnections For Non-Pay
CenterPoint Energy Houston Electric (CNP) has suspended disconnects for non-pay (DNPs) through…