May 17, 2024
CenterPoint-TDU Suspends Disconnections For Non-Pay
CenterPoint Energy Houston Electric (CNP) suspended disconnects for non-pay through…
HomeNews By TopicBilling
Billing
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
May 7, 2024
Utility Provides New Dates During Which Various Retail Market Deadlines, Transactions Will Be Suspended During New CIS Cutover, Seeks Updated Waivers
An EDC has petitioned a PUC for additional waivers of…
May 1, 2024
SHOCK: Utility Files 15% POR Discount Rate
85 cents on the dollar
April 30, 2024
Retail Energy Regulator Declines To Open Investigation Of POR Discount Rate Methodology, Approves Huge Increases In Discount Rates
A retail energy regulator declined to open an investigation into the calculation of…
April 29, 2024
BGE Residential POR Discounts Increasing By 3-4x; Will Exceed 2% & 3%
Baltimore Gas & Electric has filed with the Maryland PSC new purchase of receivables (POR) discount rates.
March 15, 2024
Nstar Files To Increase Residential & Commercial POR Discount Rates
Nstar (Eversource) has proposed…
March 15, 2024
National Grid Residential POR Discount Proposed To Increase By 50% To 3%
Commercial POR Discount Would Spike To 3.5%
National Grid has filed an update to the…
February 16, 2024
Texas ALJ Proposes Dismissal Of Retail Provider Complaint Against TDU
A Texas PUC ALJ would dismiss…
February 6, 2024
PECO Proposes Placing Shadow Billing Chart On First Page Of Shopping Customer Bills; Including Amount Of Negative Savings
Under a newly proposed electricity default service plan filed with…
January 23, 2024
Texas Residential Leasing Agent To Pay $200,000 To Resolve Allegations It Essentially Acted As Uncertificated Retail Electric Provider In Choice Area
A lease agent would pay $200,000 under a settlement with…
Sponsored
January 17, 2024
VertexOne Secures Multi-Year Renewal with Top National Natural Gas Provider Cloud connectivity and an integrated CIS platform key factors in new seven-year engagement
VertexOne , a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for clients in the deregulated energy industry, announced Monday that SouthStar Energy Services LLC, one of the nation’s largest and most successful natural gas providers, has renewed its longstanding contract with the cloud-based customer experience SaaS company for another seven years.
January 3, 2024
Utility Seeks Waivers To Suspend New Retail Supplier Certifications For Nearly Two Months; Suspend Supplier Enrollments For Two Weeks
A utility has petitioned a PUC for…
December 22, 2023
Utility Schedules Further Meeting As Part Of Consideration Of Supplier Consolidated Billing
A utility provided notice of the…
December 5, 2023
Utility Schedules Further Meeting As Part Of Consideration Of Supplier Consolidated Billing
A utility provided notice of the next meeting to collect the stakeholder input to prepare a report of recommendations concerning supplier consolidated billing
November 22, 2023
PPL Electric Utilities Enters $17 Million Settlement With PUC Staff Over Billing Issues, Including Alleged Missing Supplier Charges
A joint settlement has been filed at the Pennsylvania PUC by the PUC's Bureau of Investigation and Enforcement ('I&E') and…
November 15, 2023
Update (11/16): Utility Issues Correction On Included Suppliers
An EDC has issued a correction
November 15, 2023
Update (11/16): Utility Issues Correction On Included Suppliers
An EDC filed a report with…
November 15, 2023
Utility Files Changes To Utility Consolidated Bill Format
A utility has filed bill format changes with…
November 10, 2023
Utility Schedules Further Meeting As Part Of Consideration Of Supplier Consolidated Billing
A utility provided notice of the next meeting to collect the stakeholder input to prepare a report of recommendations concerning supplier consolidated billing.
November 8, 2023
PUC Will Review Utilities' Proposed Bill Format Changes (Including PTC), Suspends Automatic Approval
A PUC attorney examiner suspended…
October 26, 2023
Texas PUC Staff Propose New Interest Rates Applicable To Deposits Held By REPs, Overcharges (Over 250% Increase)
Staff of the Texas PUC have proposed new interest rates to be applicable to REP deposits and over-billings
October 20, 2023
Large Pennsylvania Utility To Institute New Choice ID For Enrollments (Cease Use Of Account Number), End Billing On Supplier Switch
An EDC has filed tariff changes in Pennsylvania as part of implementing new customer information and billing systems
October 17, 2023
Consumers Counsel Seeks "Enhanced" Price To Compare Message On Bills
A Consumers' Counsel has requested that…
October 12, 2023
New York PSC Finalizes Rules Preventing ESCOs From "Harassing" Customers
The New York State Public Service Commission (Commission) said today that it finalized new rules that…
October 10, 2023
Utility Files To Double Residential POR Discount To Over 3%
An EDC has proposed new POR discount rates