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August 13, 2025
As part of an electric rate case settlement signed by several major parties in the proceeding, Dayton Power and Light (AES Ohio) would agree to meet with retail suppliers concerning utility billing issues, including discussions of retail supplier uncollectibles resulting from the delayed issuance of…
June 23, 2025
Several Maryland utilities have raised cost concerns regarding implementing a system change to accomplish the automatic rejection, by the utility, of retail supplier enrollments for customers on the utility's Do Not Transfer (DNT) list
June 17, 2025
The Office of Education, Outreach, and Enforcement (EOE) of the Connecticut PURA has developed draft language which would require that retail electric suppliers must continue to serve hardship customers, under a capped, lower rate, when the customer's original contract rate exceeds the default…
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June 3, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Summer Energy Northeast, LLC , a licensed, competitive electric retail supplier serving commercial and residential customers across parts of the American Northeast, has gone live following a successful migration to VertexOne's leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
May 7, 2025
In an order adopting provisions for a statutorily required Do Not Transfer list process, the Maryland PSC has directed the utilities to provide updates concerning any implementation challenges and concerns related to adopting an automatic block (enrollment rejection) for any customer on the Do Not…
April 22, 2025
The Connecticut PURA has further extended the deadline for PURA's Office of Education, Outreach, and Enforcement (EOE) to propose recommended language changes to retail electric supplier contracts in light of statutory authority under which PURA may determine the "appropriate limitations" with which…
March 4, 2025
Due to severe weather, and, "to ensure all field resources are available for any remaining restoration activities," Oncor will unexecute disconnect for non-pay (DNP) orders received Wednesday March 5, 2025 using the T022 - Force Majeure Event code
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February 27, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Abest Green Power, a licensed energy services company (ESCO) offering clean, 100% renewable electricity to residents and small commercial customers across New York State, has gone live following a successful migration to VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
January 23, 2025
The Maryland PSC approved an updated Maryland Gas Standards Manual which includes new XML transactions to implement SCB
December 19, 2024
Addressing a petition from the Retail Energy Supply Association, a PUC…
December 19, 2024
The Pennsylvania PUC approved without modification tariff changes at…
December 18, 2024
PSC Staff have requested that the PSC authorize Staff to lead work group development of…
December 11, 2024
"Impossible" To Comply By Jan. 1, 2025 Deadline, Suppliers Say, Citing Risk Of Billing Errors
The Retail Energy Supply Association has sought from a PUC an extension to comply with a new…
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November 13, 2024
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Horizon Power and Light, a licensed retail energy provider dedicated to providing low cost energy to business and residential customer throughout the Northeastern and Midwest United States, has gone live after a successful migration to VertexOne's leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
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October 8, 2024
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that Gridmatic Retail, a retail energy provider dedicated to decarbonizing the grid through the optimization of their proprietary AI based clean energy solutions, has gone live after a successful migration to VertexOne’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
September 27, 2024
A utility has filed a tariff with the Pennsylvania PUC to, among other things, modify the information needed from retail suppliers to enroll customers
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September 17, 2024
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that national electric, natural gas, and renewable energy supplier, Eligo Energy , has signed on with VertexOne to begin implementation of the company’s leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
September 13, 2024
A settlement among several major parties in…
September 11, 2024
A REP requested a good cause waiver of a Texas PUC rule that essentially requires retail electric providers to serve a customer at least once in a 24 month period in order for such REP to maintain its REP certificate
July 23, 2024
An EDC has petitioned the PUC of…
May 29, 2024
A Public Utilities Commission has approved…
May 21, 2024
CenterPoint Energy Houston Electric (CNP) has suspended disconnects for non-pay (DNPs) through…
May 7, 2024
An EDC has petitioned a PUC for additional waivers of…
April 24, 2024
Interim Order Does Not Require Suppliers To Serve Customers Below Supplier's Cost
A retail energy regulator adopted…
March 28, 2024
Draft Interim Order Would Not Require Suppliers To Serve Customers Below Supplier's Cost
A retail energy regulator has issued a proposed interim decision that would…
