February 14, 2024
PSC Hears Dispute On Whether Community Solar Credits Can Appear On Supplier Consolidated Billing
At its administrative meeting today, a PSC…
EDI
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January 17, 2024
VertexOne Secures Multi-Year Renewal with Top National Natural Gas Provider Cloud connectivity and an integrated CIS platform key factors in new seven-year engagement
VertexOne , a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for clients in the deregulated energy industry, announced Monday that SouthStar Energy Services LLC, one of the nation’s largest and most successful natural gas providers, has renewed its longstanding contract with the cloud-based customer experience SaaS company for another seven years.
January 3, 2024
Utility Seeks Waivers To Suspend New Retail Supplier Certifications For Nearly Two Months; Suspend Supplier Enrollments For Two Weeks
A utility has petitioned a PUC for…
October 13, 2023
Update: Court Approves Transfer Of Customers To Providers Of Last Resort
A court has approved the transfer of…
July 10, 2023
Texas REP Alleges "Systemic Problems" In Weather Emergency Disconnection Moratoriums, Seeks Rulemaking
Suggests "Pause" In Enforcement Activities Pending Resolution
Young Energy LLC, d/b/a Payless Power (Payless Power) in a filing with the Texas PUC alleged that there are, "systemic problems concerning the disconnection prohibition" which applies during weather emergencies, as Young Energy suggested a workshop and possible rule changes
June 28, 2023
CenterPoint TDU Provides Information To REPs Regarding Impacts From Deployment Of Mobile Generation
CenterPoint Energy Houston Electric (CEHE) issued a June 27 market notice providing further information to retail electric providers concerning the June 24 deployment of two temporary emergency electric energy facilities (TEEEF), in the Northwest portion of its service area, to assist with storm…
April 4, 2023
Utilities Blame Lack Of Retail Supplier Commitment As Partially Responsible For Needed Delay In Supplier Consolidated Billing
In comments on a recent workgroup report concerning supplier consolidated billing (SCB) in Maryland, the Exelon utilities blamed, in part, the lack of any commitment from any retail supplier to test SCB as a reason for the delay in SCB which the report had outlined
March 21, 2023
Retail Supplier Seeks Initial Decision Against Utility Over Alleged Continuation Of Billing Errors
Agway Energy Services, LLC ('Agway') filed at the New York PSC a request for an Initial Decision with respect to its formal dispute with Central Hudson Gas and Electric Corporation concerning the provision of accurate billing data
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March 20, 2023
VertexOne Adds Two Retail Sales Directors to Roster
This Growth Enhances the Company’s Commitment to the Deregulated Energy Market
DALLAS, TX, March 20, 2023 — VertexOne , the leading provider of software-as-a-service (SaaS) solutions that revolutionize the customer experience for the utility and energy industry, today announced that two new retail sales directors joined the team -- Kevin O'Neill and Luc Koshy .
March 20, 2023
Working Group Seeks One-Year Delay In Supplier Consolidated Billing
Working Group Seeks PSC Guidance On Cost Recovery
The Supplier Consolidated Billing (SCB) Work Group (WG) in Maryland has filed a report stating that, "an extension of the implementation schedule for SCB implementation in 2024 for all utilities is likely required."
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December 21, 2022
VertexOne Partners With Ameripro Energy Corp.
DALLAS, TX, Dec. 21, 2022 — VertexOne , the leading provider of cloud-based, customer experience, software-as-a-service (SaaS) solutions for the utility and energy industry, recently announced its partnership with Ameripro Energy Corp., an energy supplier that’s entering the New York and PJM markets…
December 15, 2022
New York PSC Issues Show Cause Order To Utility Over Alleged Billing Problems, Including Delayed Bills To ESCO Customers, Inaccurate Data
The New York State Public Service Commission issued a show cause order to Central Hudson Gas & Electric Corporation (Central Hudson) and instituted a proceeding to determine whether the Commission should pursue a civil penalty action against Central Hudson for what the PSC alleged were, "apparent…
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November 1, 2022
VertexOne Goes Live at SmartestEnergy with New Billing and CIS System
Energy supplier migrates to VXretail and VXexchange
DALLAS, TX, Nov. 1, 2022 — VertexOne , the leading provider of enhanced software-as-a-service (SaaS) solutions for the utility and energy industry, today announced its partnership with SmartestEnergy , a national energy retail provider and wholesale commodity trader in the U.S., to provide its…
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July 21, 2022
VertexOne Announces Successful Go-Live with True Electric LLC to Power Its Billing and EDI Operations
EC Infosystems, a VertexOne Company, led this critical implementation project from start to finish, completing it on time and on budget.
May 23, 2022
New York DPS Staff Supports Short Delay In Mandatory Hourly Pricing Expansion At ConEd
In testimony filed in Consolidated Edison's current electric and natural gas rate cases, New York Department of Public Service Staff recommended a short delay in the expansion of mandatory hourly pricing (MHP), but not the specific delay sought by ConEd
February 28, 2022
Alleging Utility Billing, EDI System Errors, Retail Supplier Petitions PSC To Order Utility To Disgorge Service Fees, POR Discounts Paid By Supplier
A retail energy supplier filed a petition with…
January 26, 2022
Utility To Hold Technical Conference On Rules Waiver Petition Which Would Suspend Retail Supplier Switches, Ability For Suppliers To Update Rates, For A Period Of Time
Duke Energy Ohio, Inc. (Duke Energy Ohio or the Company), will hold a virtual technical conference regarding the customer information system conversion at issue which has prompted Duke to seek waiver of certain Public Utilities Commission of Ohio rules in order to suspend certain services provided…
January 21, 2022
Workgroup Reports On Seamless Moves Consensus Model In Wake Of New State Law
The Maryland Public Conference 44 (PC44) Competitive Markets and Customer Choice (CMCC) Work Group Leader submitted to the Maryland PSC a status report on the implementation of a requirement under Senate Bill 79 (SB79), enacted by the Maryland General Assembly during the 2021 legislative session…
January 20, 2022
Utility Seeks To Suspend Ability For Retail Suppliers To Enroll Customers For Over Two Weeks
Duke Energy Ohio has applied for various waivers of certain Ohio rules as part of a cutover to a new CIS and billing system
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January 11, 2022
Driving Growth 2022 to Gather Industry Leaders for In-Person Conference VertexOne and EC Infosystems’ premier customer-focused event to be offered in-person in Orlando, Florida
ORLANDO, FL – January 11, 2022 – VertexOne, which recently completed the acquisition of EC Infosystems, today announces that its flagship retail energy event, Driving Growth 2022, will take place February 2-4, 2022, in person at the Four Seasons in Orlando, FL. The customer-focused event will bring…
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November 2, 2021
VertexOne Acquires EC Infosystems, Fulfilling Energy Market Need for End-to-End Technology
VertexOne Acquires EC Infosystems, Fulfilling Energy Market Need for End-to-End Technology Solutions
The combination of VertexOne and EC Infosystems creates a portfolio of business solutions perfect for utilities and retail energy companies of all sizes, commodities, and markets.
October 29, 2021
Utility With Retail Choice Withdraws Proposed Customer-Facing Smart Energy App As Part Of AMI Deployment Settlement
As part of a stipulation addressing advanced metering (AMI) and related smart grid issues, AEP Ohio ("the Company") has agreed to withdraw a smart energy app that would have provided smart home and energy management tools to customers.
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October 20, 2021
EC Infosystems Announces February 2022 for Revised User Conference Date
UNIONDALE, N.Y. – October 20, 2021 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , announced their annual user conference has been moved to February 2-4, 2022 and will remain at The…
September 24, 2021
PSC Staff Seeks Delay In Date For Supplier Consolidated Billing Implementation, As Milestones Pass Without Consensus
Staff of the Maryland PSC have filed a request to revise the schedule for implementation of supplier consolidated billing, and to employ a consultant to assist with implementation
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September 23, 2021
EC Infosystems Announced as 2021 New York Energy Marketing Conference Overall Sponsor
UNIONDALE, N.Y. – September 23, 2021 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced that they will be the overall sponsor for the 2021 Energy Marketing Conference in New…