December 17, 2020
Draft Addresses Whether Wet Signature Required For Supplier's Inbound Telephonic Enrollments Also Addresses Whether Recordings Met Standard For Enrollment Verification
A Maryland PSC Public Utility Law Judge has issued a proposed order in a proceeding addressing a complaint filed by Commission Staff against SmartEnergy Holdings d/b/a SmartEnergy
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December 14, 2020
Enforcement Recommends Requiring Suppliers' Customers To Be Dropped To Default Service Unless Supplier Obtains Signed Contract
The Compliance and Enforcement Unit ('CEU') within the Consumer Affairs Division ('CAD') of the Maryland Public Service Commission has recommended that the PSC's Office of Staff Counsel initiate a complaint against StateWise Energy Maryland LLC ('StateWise') concerning alleged violations of…
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December 11, 2020
Staff of the Public Utility Commission of Texas have filed an updated draft to the electric scope of competition report which now includes Staff's proposed legislative recommendations, including a recommendation that the Legislature clarify that an electric vehicle charging station is not an…
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December 8, 2020
Reliant Energy Northeast LLC d/b/a NRG Business, NRG Home and NRG Retail Solutions ('NRG' or 'Company') has agreed to a forfeiture of $100,000 under a settlement with Staff of the Public Utilities Commission of Ohio ('Staff') to resolve all of the issues identified by Staff in a Notice of Probable…
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December 4, 2020
Would Dismiss Complaint Seeking To Apply Rules Under "Essential Utility Services" Code To Retail Suppliers
A proposed order from an ALJ at the Illinois Commerce Commission, addressing a formal customer complaint filed against Spark Energy Gas, LLC, would find that, "it is not a violation of Articles IX or VIII to charge more than the default service provider for gas supply."
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December 2, 2020
Suppliers Must Provide Opportunity For Mass Market Customers To Receive Refunds, Directs Means For Suppliers To Provide Customer Notice
The New Jersey BPU has issued a Secretary’s Letter which states that Staff has developed a pathway for third party retail electric suppliers (TPSs) to reach resolution and to close out matters addressed in a January 2019 letter to TPSs from the Director of the New Jersey BPU's Division of Energy…
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November 25, 2020
FERC approved a Stipulation and Consent Agreement (Agreement) between its Office of Enforcement (Enforcement) and Richard Silkman (Silkman) and Competitive Energy Services, LLC (CES) (together, Respondents) (Enforcement and Respondents collectively, the Parties) which resolves (a) the Commission's…
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November 24, 2020
Investigation Prompted When Mailer With Alleged Violations Received By PUC's Director Of Oversight
National Gas & Electric, LLC would pay a $120,000 civil penalty and contribute $30,000 to PPL's hardship fund under a settlement with the Pennsylvania PUC's Bureau of Investigation and Enforcement ('I&E') to resolve alleged violations resulting from a mailer that allegedly contained confidential…
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November 20, 2020
Randazzo Says Electric Security Plan Statute Should Be Eliminated, Default Service Should Be Set Via "Proper" Competitive Bidding Process
Sam Randazzo has submitted his resignation as chair of the Public Utilities Commission of Ohio
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November 18, 2020
An initial decision from a Pennsylvania ALJ would find that the provision of on-bill billing services by Met-Ed, Penelec, Penn Power and West Penn Power (FirstEnergy EDCs) for non-basic non-commodity products and services to themselves and their affiliates but not to other suppliers in their system…
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November 6, 2020
"Will Not Tolerate Bad Behavior"
"Building on research and analysis from its Office of Retail Market Development, and in response to persistent consumer complaints," the Illinois Commerce Commission announced new strategic planning, "including a sharpened focus upon its deployment of Staff resources to bolster enforcement efforts."
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November 3, 2020
An initial decision from a Pennsylvania PUC ALJ in a customer complaint proceeding against Energy Plus Holdings, LLC would find that the Pennsylvania PUC, "does not have the authority to determine the reasonableness of a rate charged by an Electric Generation Supplier."
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November 2, 2020
PALMco Energy PA L.L.C. (Defendant) has entered into a settlement agreement in a putative class action complaint before a federal court, under which PALMco would contribute $1 million to a settlement fund
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November 2, 2020
Eligo Energy PA, LLC would pay $188,125 under a settlement with the Pennsylvania Public Utility Commission's Bureau of Investigation and Enforcement ('I&E') to resolve an investigation, "into Eligo's alleged misleading and deceptive marketing materials, which included references or quotes allegedly…
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October 28, 2020
Pennsylvania's Commonwealth Court issued a decision in an appeal filed by Blue Pilot Energy, LLC in which the Court found that the Pennsylvania PUC lacks authority to order electric generation suppliers (EGSs) to provide refunds to customers for violations of PUC regulations, as the Court reversed…
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October 26, 2020
The Illinois Citizens Utility Board alleged in a blog post concerning alternative natural gas suppliers that, "many suppliers are violating a new consumer protection law that went into effect this year."
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October 20, 2020
Citing allegations of slamming and "questionable" marketing practices, the New York PSC ordered Josco Energy Corp to show cause why the Commission should not revoke its eligibility to operate as an Energy Services Company (ESCO) in the State of New York, or impose other consequences, as described in…
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October 20, 2020
The New York PSC revoked the eligibility of Flanders Energy LLC to serve energy customers in New York State as an ESCO, as the PSC found that the company did not comply with a prior suspension order. The PSC ordered that Flanders return its customers to default utility supply service
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October 16, 2020
Staff Again Asserts: "Fair Dealing Dictates That Residential Customers Receive Equally Fair Treatment," As Non-Residential Customers
Commentary by Paul Ring • ring@energychoicematters.com
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October 14, 2020
Staff Alleges Supplier's Flat Daily Rate Plan Is Not Permitted Under PUC Rules
Staff of the Public Utilities Commission of Ohio issued a report concerning an investigation of SFE Energy Ohio, Inc and Statewise Energy Ohio, LLC in which, among other things, Staff recommends that the companies pay a forfeiture of $775,000, pay certain restitution, and suspend all marketing until…
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October 8, 2020
Also Orders Customer Refunds
The Maryland Public Service Commission said in a news release that it, "has taken action against a retail energy supplier, SunSea Energy, LLC, for enrolling customers without a signed contract and other violations of Maryland law and the Code of Maryland Regulations (COMAR)."
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October 2, 2020
Bill Also Requires Study Of Wholesale Market, RTO Membership; Conflict With State Environmental Goals
The Connecticut House and Senate have passed H.B. No. 7006 which empowers the Connecticut PURA to order retail electric suppliers to pay restitution to customers or to pay a combination of a fine and restitution
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October 2, 2020
Staff: "Fair Dealing Dictates That Residential Customers Receive Equally Fair Treatment," As Non-Residential Customers Receive Under COMAR Provision
Staff of the Maryland PSC have recommended that the Commission revoke the electric supplier license of SunSea Energy, LLC, and impose a civil penalty of $500,000, as Staff alleged that, among other things, the company engaged in a, "pattern of deceit," that allegedly included instances of slamming…
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September 30, 2020
Energy Plus Holdings, LLC ("Energy Plus") has entered into a settlement agreement with the Prosecutorial Division of the Connecticut Public Utilities Regulatory Authority, Office of Education, Outreach, and Enforcement ("Prosecutorial" or "EOE") to resolve issues regarding compliance with Conn. Gen…
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September 30, 2020
Reliant Energy Northeast LLC d/b/a NRG Home has entered into a settlement agreement with the Pennsylvania Public Utility Commission's ('Commission') Bureau of Investigation and Enforcement ('I&E') to resolve alleged violations related to customer authorization for switches and alleged misuse of…
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