December 14, 2018
PUC Issues $100,000 Penalty Against Retail Supplier
The California PUC affirmed a citation against Pilot Power Group, Inc. (PPG) for a Resource Adequacy (RA) deficiency, denying an appeal from PPG
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Enforcement & Complaints
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December 11, 2018
Retail Supplier Details Costs Being Passed-Through To Certain C&I Customers Under Change In Law Provision
Spark Energy, LLC, in replying to an inquiry from the Connecticut PURA, has provided more details concerning the specific costs which are being passed-through to certain non-residential customers on fixed rate contracts
December 11, 2018
ESCO Alleges New York Utility Threatened To Return Customers To Default Service In Billing Dispute
East Coast Power & Gas, LLC ('East Coast') filed with the New York PSC a complaint and formal dispute resolution request for expedited resolution against, "KeySpan Gas East Corporation d/b/a National Grid, ('KEDNY')" [sic], concerning its annual reconciliation charges of over four hundred thousand…
December 6, 2018
Regulator Issues Show Cause Order To Retail Supplier, Opens Investigation of Sales, Marketing Practices
The Illinois Commerce Commission initiated a proceeding to determine whether Great American Power, LLC (GA), "has violated 83 Ill. Adm. Code Part 412," and whether, if violations are found to have occurred, if GAP should be, "ordered to cease and desist from, or correct, the violation(s) of or…
December 4, 2018
Retail Supplier Agrees To $150,000 Forfeiture Under Stipulation
Town Square Energy East, LLC (Town Square) and Staff of the Public Utilities Commission of Ohio have entered into a stipulation under which Town Square agrees to a forfeiture of $150,000 upon approval of this stipulation to resolve allegations of non-compliance, including allegations that…
December 4, 2018
Regulator Opens Investigation Of Retail Supplier Plans To Distribute FERC-Related Transmission Refunds
Note: This story was first published on Dec. 4 with an alert to our email subscribers
November 30, 2018
Texas QSE To Pay $15,000 Under Settlement With PUC Staff
Ector County Energy Center LLC would pay $15,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of Electric Reliability Council of Texas (ERCOT) Nodal Protocols § 8.1.1.4.3(3)(a) and (b), relating to non-spinning reserve service energy…
November 30, 2018
Texas Company To Pay $185,000 In Penalties And Refunds To Resolve Alleged Service As Retail Provider Without PUC Certificate
The Connor Group, A Real Estate Investment Firm, LLC (The Connor Group) would pay an administrative penalty of $96,000 and issue refunds totaling almost $89,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve allegations that The Connor Group was providing services…
November 29, 2018
Complaint Alleges Another Retail Supplier Is Newly Passing-Through Changed ISO Capacity Costs Under Fixed Rate Contract
A non-residential customer complaint received by the Connecticut PURA alleges that Spark Energy, L.P. has informed the complainant, who is on a fixed rate contract, that Spark will be passing-through certain changes in ISO New England capacity costs
November 27, 2018
Complaint Alleges Retail Supplier Using Regulatory Change Clause To Newly Pass-Through ISO Costs
A non-residential customer complaint received by the Connecticut PURA alleges that Agera Energy has informed the complainant that Agera will be exercising a regulatory change clause in its contract to pass-through certain ISO New England costs
November 21, 2018
New York ESCO Responds To Notice of Apparent Failure From DPS Staff
Verde Energy USA New York, LLC has submitted to New York Department of Public Service Staff responses to a Notice of Apparent Failure ("NOAF") dated October 24, 2018.
November 19, 2018
Retail Supplier To Cease Marketing In Illinois Under Consent Decree
Supplier Will Provide $3 Million In Refunds AG Again Calls For End To Residential Electric Choice
Note: This story was first published at 12:40 pm on Nov. 19 with an alert to our email subscribers
November 16, 2018
Retail Supplier Files For Bankruptcy
Starion Energy, Inc. and several affiliates have filed voluntary petitions under Chapter 11 with the United States Bankruptcy Court for the District of Delaware
November 9, 2018
Texas Retail Provider To Pay $160,000 Under Settlement With PUCT Staff Over Practice Of Placing Reinstated Disconnected Customers On Different Rate
Some Customers Saw Rate Increases of Almost 10¢/kWh From Practice
Ambit Texas, LLC would pay $160,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of Public Utility Regulatory Act §§ 17.008 and 17.151, as well as 16 Texas Administrative Code (TAC) §§ 25.475 and 25.481 as a result of Ambit's prior practice of…
October 29, 2018
State Senator Presses Regulator To Implement Retail Supplier "Overcharge Claim System" Immediately
Vows To Expand Regulator's Authority Over Refunds, Fines
In comments on a draft Connecticut PURA decision that would, among other things, drop customers to default service if their retail supplier does not provide timely and complete next month rate information to the EDCs (first reported by EnergyChoiceMatters.com here) , Connecticut State Senator Len…
October 26, 2018
Regulator Issues Show Cause Orders To Two Retail Suppliers, Opens Investigation Of Marketing Practices
Note: This story was first published on Oct. 26 with an alert to our email subscribers
October 25, 2018
Regulator Increases Fine On Retail Supplier
The Pennsylvania PUC adopted a motion today (10/25) which increases a proposed fine on Choice Energy, LLC for what the PUC Vice Chair Andrew Place said was, "abusive telemarketing and intentional misconduct."
October 25, 2018
PUC Provides Insight On Application Of Bill Cap Used To Compare Default Service To Retail Supply
The Public Utilities Commission of Ohio issued a ruling on a complaint case against an entity engaged in submetering (Nationwide Energy Partners, LLC, or NEP), which provided an opportunity for the Commission to opine on application of its previously adopted bill cost (price) test on default service…
October 17, 2018
Massachusetts Attorney General Files Lawsuit Against Retail Supplier
The Massachusetts Attorney General (AG) has filed a lawsuit in state court against Starion Energy, Inc., alleging various "unfair or deceptive act" were committed in the selling of electricity
October 16, 2018
Retail Supplier To Refund $2.65 Million Under Settlement, Agrees Not To Market For Two Years
Sperian Energy Corp. has entered into a consent decree with the Illinois Attorney General under which Sperian will refund $2.65 million to customers, and agrees to refrain from marketing activities in Illinois for two years. Sperian has also entered into a settlement with the AG and Staff of the…
October 15, 2018
Texas Retail Provider To Pay $100,000 Under Settlement With PUC Staff
Reliant Energy Retail Services, LLC would pay $100,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.479(b)(2), concerning the alleged failure to timely issue bills and (b)(3), concerning the alleged…
October 1, 2018
Dismissal Of Suit Seeking Class Action Against Retail Supplier Affirmed
The United States Court of Appeals for the Fifth Circuit has affirmed the dismissal, without prejudice, of a lawsuit, which had sought class action status, against Stream Gas & Electric, Limited, and various affiliates including Ignite.
September 27, 2018
Retail Supplier "Gravely Concerned" With Allegations In Draft, Cites Lack of Notice, Strong Compliance Record
Town Square Energy (TSE) on September 24 submitted a letter to the Connecticut PURA expressing concerns with allegations cited in a draft order to open an investigation of TSE's marketing practice, as TSE cited its strong record of compliance and savings to customers
September 25, 2018
Update: Texas Co-op Disputing Area With AEP Texas Now Says, If Resolution On Dispute Cannot Be Reached, It "Does Not See Any Option" Other Than Transferring Customers Currently Served By REPs
Rio Grande Electric Cooperative, Inc. (Rio Grande or RGEC), which as previously reported recently affirmed in a response to an RFI that it was not seeking to transfer customers away from AEP Texas (and the customers' selected retail electric providers) as a result of the service area dispute, Rio…
September 24, 2018
Draft Decision Would Open Investigation Of Retail Supplier's Marketing
The Connecticut PURA has posted a draft order to open a proceeding which would investigate the marketing practices of Town Square Energy, LLC.