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Low-Income & Assistance

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Texas Low-Income Groups Seek Enhanced Protections For Hurricane Harvey Victims For 12-Month Period

Would Prohibit Disconnection For Non-Payment; Require Waiver Of Termination Fees, Late Fees, Deposits; Require Deferred Payment Plan

Several Texas low-income and other consumer groups petitioned the Public Utility Commission of Texas to adopt enhanced customer protections for victims of Hurricane Harvey, and to require REPs to offer such protections, to be in place for one year after adoption of the rule.

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Texas Consumer Advocates: Connection Between Substantive Rule Low-Income Protections And SBF, "Practical, Not Statutory"; Says Elimination of Protections Contrary To Statute

Texas ROSE (Ratepayers' Organization to Save Energy) and Texas Legal Services Center (TLSC) filed comments with the Texas PUC opposing the elimination of several customer protections currently in the substantive rules for customers who were eligible for the prior Lite-Up Texas discount program…

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New York PSC Says Federal Court Lacks Jurisdiction To Hear Lawsuit Filed By Jane Doe Customer Against Low-Income ESCO Service Ban, Says Suit An Impermissible Re-litigation Of Issues

The New York PSC moved to dismiss a lawsuit which had been filed in federal court by a low-income ESCO customer against the PSC concerning the PSC's order prohibiting ESCOs from serving assistance program participant (APP) customers, as the PSC said that the federal court lacks jurisdiction, and…

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New York PSC Adopts Order Granting More "Generous" Timeline For ESCOs To De-enroll Low-Income Customers

Will Require Utilities To Provide Updated Lists Of APP Customers Grants One Waiver Allowing ESCO To Serve APP Customers, Denies Two Other Requests

The New York PSC today adopted an order which Staff described as being more "generous" to ESCOs with regards to the deadline for implementation of the PSC's prohibition on ESCO service to low-income customers and the requirement to return assistance program participant (APP) customers to default…

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Updated: Ambit Receives NY Waiver Allowing It To Serve APP Customers; PSC Denies Requests From Two Other ESCOs

(Earlier): Draft New York PSC Order Would Approve Waiver Sought By One ESCO To Continue Service To Low-Income Customers Drafts Would Deny Waivers Sought By Three ESCOs

The PSC at its 9/14/17 meeting approved a waiver allowing Ambit Energy to serve low-income customers with a guaranteed savings product, in the manner described in our story below on the draft order

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NY DPS Staff: ESCOs Should "Immediately" Take Action To Comply With Low-Income Service Prohibition, Return APP Customers To Utility Supply

Says Process Should Proceed Based On Information Already Provided By Utilities

In a September 12 filing, New York Department of Public Service Staff disagreed with requests filed by several ESCOs, who had objected to Staff's interpretation that the process for returning Assistance Program Participant customers to utility supply should commence on September 25, and further said…

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Sponsor Of Texas Bill Creating Voluntary Low-Income Sync List For REPs Says PUCT Authorization To Mandate REPs Fund Special Low-Income Protections Ended With SBF Termination

Texas State Rep. Chris Paddie, who sits on the State Affairs committee and sponsored SB 1976, which allows the Public Utility Commission of Texas, upon the request and funding by REPs, to develop a list of low-income electric customers, said in a letter to the PUCT that SB 1976 was not intended to…

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NY Appellate Division Court Denies Stay Of PSC's Low-Income ESCO Service Prohibition, TRO Expires

PSC Staff Provides Date By Which Low-Income Customers Must Be Transferred From ESCO Service

A New York Appellate Division court denied a request from the National Energy Marketers Association and several ESCOs to stay (pending consideration of the merits of an appeal) the New York PSC's order generally prohibiting ESCO service to assistance program participant (APP) customers, and with…

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Briefly

Texas PUC Schedules Workshop On Eliminating Customer Protections Linked To SBF

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Texas Staff File Strawman Which Would Eliminate Requirement For REPs To Offer Deferred/Level Payment Plans, Deposit Installments, And Waived Late Fees To Certain Low-Income Customers

Staff Asks Whether REPs Should Be Required To Send Bill Inserts Concerning Whether REP Does, Or Does Not, Offer Low-Income Assistance Programs

Staff of the Public Utility Commission of Texas have filed a strawman proposal which would eliminate several customer protections currently in the substantive rules for customers who were eligible for the prior Lite-Up Texas discount program (funded by the defunct System Benefit Fund)

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Low-Income & Assistance News (Page 15) | EnergyChoiceMatters.com