HomeNews By TopicLow-Income & Assistance
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
February 13, 2018
A Pennsylvania ALJ has issued a recommended decision that would deny the application of PECO to implement a prepaid pilot for electricity and dual-fuel customers, as the ALJ would conclude that the plan as proposed has not been shown to be in the public interest
February 9, 2018
The Pennsylvania PUC issued a final order clarifying the deadlines by which electric generation suppliers (EGSs) must drop participants in PPL Electric Utilities' Consumer Assistance Program (CAP) to default service.
February 8, 2018
A February 5 RFP to secure a retail supplier (or suppliers) to serve 100% of Percentage of Income Payment Plan (PIPP) load at the FirstEnergy Ohio EDCs had zero confirming bids submitted, and no load was awarded in the auction
February 6, 2018
In comments to the Public Utility Commission of Texas, Texas ROSE (Ratepayers' Organization to Save Energy) and Texas Legal Services Center (TLSC) generally proposed that Texas retail electric providers be required to extend, to all residential customers, the ability to enter into a deferred payment…
February 6, 2018
Zone One Energy LLC announced that it is expanding its electricity service area into the Consolidated Edison territory in Westchester County, New York
February 6, 2018
Says Bad Debt From Proposal Could Approach $160 Million Annually
In comments to the Public Utility Commission of Texas, the Alliance for Retail Markets said that it is, "extremely concerned" about the proposal to give all residential customers and applicants the option to pay a security deposit greater than $50 in two equal installments.
February 2, 2018
Texas Legal Services Center has agreed to, "join the Revised Stipulation," governing the application for Sempra Energy to acquire Oncor, meaning that all parties to the case now support the merger under the terms of the Revised Stipulation
February 1, 2018
In a written order denying a petition from NRG Energy to implement electricity supplier consolidated billing in Pennsylvania, the PUC made several observations regarding the purpose of the state's Competition Act and electric choice in general, which are of note given other proceedings before the…
February 1, 2018
PUC Concerned With "Confusing", "Unwieldy", Process For Suppliers To Handle Disconnection Orders
January 25, 2018
Direct Energy announced that it is the winner of the Underserved Markets Award in Smart Energy Consumer Collaboratives’ Best Practices Awards, for its digital Neighbor-to-Neighbor bill assistance program
January 24, 2018
In testimony filed with the Public Utility Commission of Texas opposing a non-unanimous stipulation that sets forth conditions under which Sempra's acquisition of Oncor would be approved, the Texas Legal Services Center said that retail electric providers should be required to directly credit…
January 18, 2018
Update, 1/19: The PSC's final written order authorizing Good Energy's CCAs includes the provisions contained in draft discussion document, and the descriptions below are consistent with the language adopted in the final order
January 4, 2018
Consolidated Edison Company of New York, Inc. and Orange and Rockland Utilities, Inc. (the "Companies") requested that the New York PSC further extend the deadline for testing and implementing EDI changes necessary to accommodate bill credits to Assistance Program Participants (APP).
January 3, 2018
In comments on a period review of the electric substantive rules applicable to the Texas retail market, the Retail Electric Provider Coalition said that to the extent TDUs repeatedly refuse to perform valid disconnect requests for critical care customers, then the TDU should be required to assume…
December 22, 2017
The Coalition for Affordable Utility Service and Energy Efficiency in Pennsylvania (CAUSE-PA) said that they will seek a limitation on the ability of customer assistance program (CAP) customers to take competitive electric supply at the FirstEnergy Pennsylvania utilities, as part of the PUC's review…
December 14, 2017
The New York PSC at its session today granted a waiver to Utility Expense Reduction, LLC allowing the company to serve assistance program participant (APP) customers with a product that guarantees savings versus default service
December 11, 2017
In comments on a tentative order from the Pennsylvania PUC which sought to clarify when retail electric suppliers must drop Customer Assistance Program (CAP) customers at PPL Electric to default service, now that CAP customers may only shop through a CAP-specific standard offer program, the…
December 8, 2017
Staff has filed a revised draft proposal for publication concerning changes to various customer protections extended to Lite-Up customers under the current rules due to the elimination of the SBF
December 4, 2017
Utility Expense Reduction, LLC has filed a letter with the New York PSC further clarifying its sought waiver of the PSC's prohibition on ESCO service to assistance program participant customers, and the product UER proposed to offer under the waiver
November 27, 2017
A federal court of appeals has denied an injunction sought by an anonymous ESCO customer against the New York PSC's December 2016 order generally prohibiting ESCOs from serving assistance program participants (APP) customers (except for any subsequently granted waiver)
November 22, 2017
STAT Energy, LLC would pay an administrative penalty of $52,600 and provide in aggregate over $72,000 to affected customers under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Tex. Admin. Code (TAC) §§ 25.480(j)(6), related to Deferred Payment…
November 20, 2017
The Public Utility Commission of Texas denied a petition from consumer advocates to adopt enhanced customer protections for Hurricane Harvey victims for a period of 12 months
November 17, 2017
Requests That PUC Consider Requiring REPs To File Reports On Bill Assistance Programs
In a memo in advance of today's open meeting concerning the proposed elimination of certain customer protections afforded to customers who were eligible for the defunct Lite-Up Texas discount, Texas PUC Chairman DeAnn Walker has urged the Commission to consider requiring that retail electric…
November 15, 2017
Staff of the Public Utility Commission of Texas have recommended that the Commission deny a petition from consumer advocates to adopt enhanced customer protections for Hurricane Harvey victims for a period of 12 months
November 13, 2017
Staff of the Public Utility Commission of Texas have filed a draft proposal for publication which would eliminate in their entirety several customer protections currently in the substantive rules for customers who were eligible for the prior Lite-Up Texas discount program (funded by the defunct…
