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Marketing Rules

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Texas PUC Commissioners Concerned About Retail Electric Providers' Ability To Reject Customers Sought To Be Enrolled Through Concierge Brokers

Will Not Take Action As Part Of Broker Rule At This Time, But Will Further Consider Issue

During today's open meeting, Texas PUC Commissioners expressed concerns about the ability of retail electric providers to refuse to enroll customers who are sought to be placed with a REP through a concierge shopping service or similar situation in which the broker selects a REP for the customer…

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Updated: In Draft Broker Rule Proposal For Adoption, Texas PUC Staff Would Require Electric Brokers To Disclose How Broker Will Be Compensated, But Not Amount Of Compensation

Brokers Would Be Required To Disclose To Customers Affiliation With Any Retail Electric Provider Brokers Would Be Required To Obtain Agreement "In Writing" To Act As "Client Agent"

In Draft Broker Rule Proposal For Adoption, Texas PUC Staff Would Require Electric Brokers To Disclose How Broker Will Be Compensated, But Not Amount Of Compensation

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Regulator Issues Notice of Probable Violation To Retail Supplier, Alleges TPV Which Includes Multiple Customer Requests To Repeat Question Is Invalid (Allegedly Shows Customer Confusion)

Delegated Commissioner Alleges Supplier, "Altered Telephone Recordings"

The Delegated Commissioner of the Massachusetts Department of Public Utilities ('Department') issued an attached Notice of Probable Violation ('NOPV') to Mega Energy of New England, LLC for the purpose of initiating a formal proceeding into the telemarketing practices of Mega Energy of New England…

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Attorney General's Emergency Price Gouging Regulation Ostensibly Applies To Retail Energy Suppliers, Current Pricing

Price Is "Unconscionably High" If "Gross Disparity" Exists Versus Similar Product (Default Service)

Massachusetts Attorney General Maura Healey announced today that the AG's office has filed an emergency regulation to prohibit price gouging of essential products and services during the COVID-19 public health emergency, with the language of such regulation ostensibly encompassing retail electric…

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Marketing Rules News (Page 19) | EnergyChoiceMatters.com