May 26, 2020
Also Seek Approval To Offer Pending Green Gas Programs Proposed By Direct Energy
Green Mountain Energy Company ('Green Mountain'), Reliant Energy Northeast LLC d/b/a NRG Home and d/b/a NRG Business Solutions, Energy Plus Holdings LLC, Energy Plus Natural Gas LLC, Independence Energy Group LLC d/b/a Cirro Energy, XOOM Energy New York, LLC, and Stream Energy New York, LLC…
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May 26, 2020
Regulator To Examine New Requirement For Default Service Rate To Be Listed On Retail Supplier Contract Summary Form
May Link Potential Requirement For Recording Entirety Of Door-to-Door Marketing To Supplier's Election To Use "Enhanced" TPV (Interactive Discussion)
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May 20, 2020
The Public Utilities Commission of Ohio denied a request from the Ohio Consumers' Counsel to revise PUCO's Apples to Apples shopping site, to warn customers about potential exposure to higher costs due to switching to a retail supplier, and denied OCC's request to cease the provision of utility…
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May 19, 2020
In addressing a petition from Reliant Energy Northeast, LLC and Green Mountain Energy Company (collectively, NRG) for a waiver of the Public Utilities Commission of Ohio's order suspending in-person marketing, in order to allow NRG to resume in-store marketing with a new contactless enrollment…
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May 15, 2020
New Texas Broker Registration Form Approved
The Public Utility Commission of Texas adopted in Project 50406 final rule amendments to 16 Tex. Admin. Code (TAC) §25.471, relating to general provisions of customer protection rules in the retail electric market
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May 15, 2020
The New York PSC granted a waiver to the Brooklyn Union Gas Company d/b/a National Grid NY ('KEDNY'), KeySpan Gas East Corporation d/b/a National Grid ('KEDLI'), and Niagara Mohawk Power Corporation d/b/a National Grid ('Niagara Mohawk') (collectively 'National Grid' or the 'Companies') to allow the…
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May 15, 2020
The Retail Energy Supply Association, AEP Energy, Inc., Direct Energy Business, LLC and Direct Energy Services, LLC ('Direct Energy'), Energy Harbor LLC, Energy Professionals of Ohio ('EPO'), Interstate Gas Supply, Inc. ('IGS'), and Vistra Energy Corp. ('Vistra') (the 'Joint Applicants') petitioned…
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May 14, 2020
The Illinois Commerce Commission has opened Docket 20-0457 to address Amendment of 83 Ill. Adm. Code 412, relating to obligations of alternative retail electric suppliers, and various marketing rules, and consolidated the case with an existing natural gas supplier marketing rules proceeding
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May 8, 2020
Supplier Will Use 'Contactless' Enrollment Process
Reliant Energy Northeast, LLC and Green Mountain Energy Company (collectively 'Joint Applicants' or 'NRG') filed a petition requesting that the Public Utilities Commission of Ohio waive a portion of the suspension of in-person marketing it issued on March 17, 2020, to allow in-store marketing of…
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May 8, 2020
Staff of the Public Utility Commission of Texas have filed in project 50406 a draft proposal for adoption of rule amendments to 16 Tex. Admin. Code (TAC) §25.471, relating to general provisions of customer protection rules in the retail electric market
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May 7, 2020
Order Requires Retail Suppliers To Record Entirety Of All Door-to-Door, Telemarketing Sales Final Order Drops Proposal That Suppliers Must Disclose Default Service Rate In TPV
Suppliers Required To Seek Regulator's Approval For Contract Assignments (Book Sales, etc.)
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May 5, 2020
The Delegated Commissioner of the Massachusetts Department of Public Utilities has issued a Notice of Probable Violation (NOPV) to Palmco Power MA, LLC d/b/a Indra Energy, alleging, among other things, that Indra Energy, "has obstructed the Department’s review of a consumer complaint," and "provided…
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May 4, 2020
The Connecticut PURA has recently opened investigations into three retail electric suppliers, and has referred the matters to its Prosecutorial Unit for investigation and potential settlement discussions, rather than issuing a Notice of Violation at this time
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May 4, 2020
Updates Tariff's Purchase Of Receivables Provision Utility To Include In Tariff Requirement For Retail Suppliers To Notify Utility Of Door-to-Door Marketing Zip Codes
Choptank Electric Cooperative has filed with the Maryland PSC revisions to its retail electric supplier coordination tariff
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May 1, 2020
Brokers Will Be Required To Disclose To Customers Affiliation With Any Retail Electric Provider Brokers Will Be Required To Obtain Agreement "In Writing" To Act As "Client Agent"
Broker Registration Limited To Three Years, But Update Process Tweaked
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May 1, 2020
Will Not Take Action As Part Of Broker Rule At This Time, But Will Further Consider Issue
During today's open meeting, Texas PUC Commissioners expressed concerns about the ability of retail electric providers to refuse to enroll customers who are sought to be placed with a REP through a concierge shopping service or similar situation in which the broker selects a REP for the customer…
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April 24, 2020
Brokers Would Be Required To Disclose To Customers Affiliation With Any Retail Electric Provider Brokers Would Be Required To Obtain Agreement "In Writing" To Act As "Client Agent"
In Draft Broker Rule Proposal For Adoption, Texas PUC Staff Would Require Electric Brokers To Disclose How Broker Will Be Compensated, But Not Amount Of Compensation
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April 24, 2020
Delegated Commissioner Alleges Supplier, "Altered Telephone Recordings"
The Delegated Commissioner of the Massachusetts Department of Public Utilities ('Department') issued an attached Notice of Probable Violation ('NOPV') to Mega Energy of New England, LLC for the purpose of initiating a formal proceeding into the telemarketing practices of Mega Energy of New England…
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April 10, 2020
Updated Draft Would Require Retail Suppliers To Record Entirety Of All Door-to-Door, Telemarketing Sales New Draft Drops Proposal That Suppliers Must Disclose Default Service Rate In TPV
Suppliers Would Be Required To Seek Regulator's Approval For Contract Assignments (Book Sales, etc.)
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April 8, 2020
The Public Utilities Commission of Ohio has approved without modification a filing by Vectren Energy Delivery of Ohio, Inc. to revise its Supplier Coordination Tariff to require additional record keeping and reporting for certain calls from Standard Choice Offer (SCO) Customers that are transferred…
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March 27, 2020
The Maine PUC has directed competitive electricity providers, including retail suppliers and brokers, to submit information on any ongoing door-to-door marketing activity.
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March 26, 2020
During today's open meeting, Texas PUC Chair DeAnn Walker was asked about door-to-door marketing by retail electric providers
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March 24, 2020
The New York State Division of Consumer Protection reminded businesses that, pursuant to a recently adopted state law, unsolicited telemarketing sales calls to anyone in an area subject to a declared state of emergency are prohibited
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March 23, 2020
The Retail Energy Supply Association issued the following statement regarding COVID-19.
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March 20, 2020
Price Is "Unconscionably High" If "Gross Disparity" Exists Versus Similar Product (Default Service)
Massachusetts Attorney General Maura Healey announced today that the AG's office has filed an emergency regulation to prohibit price gouging of essential products and services during the COVID-19 public health emergency, with the language of such regulation ostensibly encompassing retail electric…
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