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March 20, 2020
Connecticut’s Public Utilities Regulatory Authority (PURA) announced that it is "strongly encouraging" retail electric suppliers to cease all door-to-door sales, effective immediately, in response to the current public health emergency in the state.
March 19, 2020
Buckeye Energy Brokers, Inc. filed with the Public Utility Commission of Ohio a request that PUCO forgo collection of an annual fiscal assessment through the Commission's web-based filing system known as the PUCO Community, effective immediately.
March 19, 2020
The BPU's written order specifically provides that, "All door-to-door sales activity by third-party suppliers or other sales persons selling energy or energy related products (for example: residential solar, community solar, or energy efficiency offerings) are to be suspended immediately."
March 18, 2020
At an emergency meeting tomorrow (March 19), the New Jersey BPU is to consider an order under which, "Any door-to-door sales activity by Third Party Suppliers or other sales persons selling energy or energy related products (for example: residential solar, community solar, or energy efficiency…
March 18, 2020
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March 17, 2020
PUCO's written order has been issued, and the order applies to all door-to-door and in-person marketing and all customer classes
March 17, 2020
OCC: States Can't Rely On Industry To "Self-Regulate", Citing Recent Abuses
The Ohio Consumers' Counsel requested that the Public Utilities Commission of Ohio, "immediately and indefinitely halt energy marketers’ door-to-door sales, so as to protect Ohioans from the coronavirus."
March 16, 2020
Consumers Urged To Report Any Such Sales Activity To PUC
The Pennsylvania PUC's order on the door-to-door marketing suspension noted that door-to-door sales, public event, and sales and marketing are defined at 52 Pa Code §111.2:
March 9, 2020
The Maryland PSC ordered Smart One Energy, LLC to issue refunds to its former customers
March 6, 2020
The Massachusetts Department of Public Utilities recently issued a notice to all retail electric suppliers, directing the suppliers to obtain from their vendors attestations concerning their recent telemarketing activity, after the DPU learned of calls that are, "misleading and deceptive."
March 5, 2020
Arcadia, Inc., whose various services include a retail energy concierge (broker) service, said in comments to the Massachusetts DPU that, "the best path forward for Massachusetts consumers and the Department would be to prohibit competitive suppliers from offering supply rates above the SOS rate."
March 3, 2020
The Secretary of the New York PSC issued a notice concerning petitions for rehearing of the PSC's previously reported December 2019 retail energy market reset order, and set a date for responses to the petitions
February 27, 2020
For Introductory Rate, Supplier Must Also Disclose Price Offered After The Introductory Period
February 27, 2020
Pennsylvania PUC Prohibits Imposition Of Early Termination Fees In Final 30 Days, New Per kWh Price Disclosure Rules Adopted
February 20, 2020
Illinois Attorney General (AG) Kwame Raoul filed a lawsuit against Liberty Power Holdings LLC (Liberty), with the AG's office stating in a news release that the suit, "seeks to shut down Liberty for deceiving tens of thousands of Illinois residents into signing contracts based on false promises that…
February 18, 2020
The Connecticut PURA has rescheduled the hearing on its previously reported proposed decision concerning new retail electric supplier marketing rules in Docket 14-07-20RE01
February 17, 2020
The Energy Professionals Association has filed comments with the Texas PUC on a proposal for publication that would amend the existing general customer protection rules to reflect oversight of brokers, expressing concern that the proposed manner of implementing the addition of brokers to the rule…
February 12, 2020
PSC Will Conduct "On-The-Spot" Investigations, Audits
"In an effort to strengthen protections for energy consumers, the Maryland Public Service Commission has established a Compliance and Enforcement Unit within its Consumer Affairs Division (CAD)," the Maryland PSC announced
February 11, 2020
Staff of the New York Department Of Public Service provided guidance to ESCOs regarding Staff's review of ESCO eligibility applications.
February 7, 2020
Maine's joint Committee On Energy, Utilities and Technology yesterday voted 8-1 to recommend "ought not to pass" LD 1917, a bill which would completely prohibit residential electric choice, and place all residential customers on Standard Offer service, no later than January 1, 2022
February 6, 2020
Proposal Would Bar Use Of Terms 'Action Requested', 'Urgent Notice About Your Utility Bill/Account' In Marketing
February 4, 2020
A proposed order from an Illinois ALJ would not impose an additional monetary penalty on LifeEnergy, LLC for alleged violations of certain enrollment and compliance rules, and instead recommends that LifeEnergy pay $34,000 in customer refunds to which the company has already agreed, and that the…
February 4, 2020
During a recent Pennsylvania PUC CHARGE (Committee Handling Activities for Retail Growth in Electricity) conference call with various members of the PUC Staff, the PUC's Bureau of Consumer Services reminded retail energy suppliers of specific regulations governing introductory statements in…
February 3, 2020
Staff of the Maryland PSC have recommended revocation of the electric supplier license of SmartEnergy Holdings d/b/a SmartEnergy and a civil penalty in the amount of $500,000, in testimony in a PSC complaint proceeding concerning SmartEnergy and alleged marketing violations
February 3, 2020
As part of an upcoming rulemaking to be opened on residential retail supplier marketing regulations, the Pennsylvania PUC’s Office of Competitive Market Oversight (OCMO) has invited informal comments on whether regulations concerning broker compensation disclosures should be developed, and whether a…
