November 14, 2019
Family Energy Inc. filed comments with the New York PSC in opposition to a request from the three National Grid utilities for a declaratory ruling that certain provisions on the utilities' respective codes of conduct restrictions do not apply to one or more of the utilities' plans to enter into an…
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November 14, 2019
PUC Chair Concerned With Language Concerning Broker Compensation Disclosure Requirement
The PUC today approved issuing the electric broker regulation proposal for publication for public comment, as filed by Staff with the addition of the proposed provision from Commissioner Shelly Botkin that electric brokers be required to disclose to clients any affiliation with a retail electric…
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November 8, 2019
Draft Proposal For Publication Omits Prohibition On Brokers Stating That Receiving Brokerage Services Will Provide A Customer With Better Quality Service From A REP
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November 6, 2019
PUC Staff Had Alleged Sales Calls Had Referred To Enrollments As Simply Entering A Sweepstakes
The Public Utilities Commission of Ohio approved a stipulation between SmartEnergy Holdings, LLC ("SmartEnergy") and Staff of the Public Utilities Commission of Ohio under which SmartEnergy agrees to a forfeiture of $19,000 to resolve all of the issues identified by the Staff in a Notice of Probable…
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November 6, 2019
PUC Directs Supplier To Show Why License Should Not Be Revoked Or Suspended With Respect To Enrolling New & Renewed Customers
The Maine PUC issued an order to show cause to Clearview Electric, Inc, (Clearview) under which the retail supplier was directed to, "show cause why it should not be found to have violated Maine statutes and Commission rules regarding its operations as a licensed competitive electricity provider…
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November 6, 2019
Regulators Interested In Potentially Requiring Notice Of Telemarketing Campaigns, Spoofing/Caller ID Issues Updating Sales Verification Process For Evolving Technologies Rules For Direct Mail Marketing And In-Person Marketing
Quality Control, Oversight Of Marketing Vendors
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October 31, 2019
OPC Seeks Refunds
The Maryland Office of People's Counsel has sought a Maryland PSC order requiring, if the PSC has such authority, that Smart One Energy, LLC (SOE) issue refunds to any customer who paid in excess of the default service rate
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October 31, 2019
AARP Seeks To Limit Retail Supplier Service To Low Income Customers
United Illuminating and AARP have both cited retail electric choice as an issue in the Connecticut PURA's new investigation into, "energy affordability."
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October 24, 2019
The Brooklyn Union Gas Company d/b/a National Grid NY ('KEDNY'), KeySpan Gas East Corporation d/b/a National Grid ('KEDLI'), and Niagara Mohawk Power Corporation d/b/a National Grid ('Niagara Mohawk') (collectively 'National Grid' or the 'Companies') petitioned the New York PSC for a declaratory…
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October 17, 2019
XOOM Energy Texas, LLC would pay $145,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.474, concerning XOOM Energy's door-to-door enrollment practices from January 1, 2018 to January 12, 2019.
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October 9, 2019
Sole proprietor Valerie Garza has applied for a Texas electric aggregator certificate to serve residential, commercial, industrial, and municipal customers.
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October 2, 2019
In comments filed with the Texas PUC on a strawman rule to adopt regulations for electric brokers, Young Energy, LLC recommended that brokers, "be required to disclose the websites through which they advertise or describe electric services."
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October 1, 2019
Suppliers File Updated Proposals On Marketing Scripts, Disclosure Statements
In recently filed updated proposed marketing scripts and other materials in the Massachusetts DPU's retail electric marketing investigation, a group of retail suppliers reiterated concerns with a new "interactive discussion" process for third party verifications that has been proposed at a high…
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October 1, 2019
TEPA: Disclosure Would Lead To "Commoditization" Of Brokerage Services Brokers Note Retail Providers Not Required To Disclose Margins REPs Seek Prohibition On Use Of TDU Branding By Broker
Adopting a proposal in a strawman draft rule to require Texas electric brokers to disclose the amount or calculation of their compensation, from retail electric providers, to customers, "would have the end result of putting brokers out of business," and only serve to benefit large REPs, RES Nation…
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September 26, 2019
Raises Concern Strawman Proposal To Require Disclosure Of Broker Compensation
Marketing Systems Group, LLC ("MSG"), a registered broker in Texas, filed comments with the Public Utility Commission of Texas urging the Commission to include a bonding or similar requirement under the proposed electric broker registration rules
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September 26, 2019
The Public Utilities Commission of Ohio granted Constellation NewEnergy, Inc. and Constellation NewEnergy-Gas Division, LLC’s request for a waiver of Ohio Adm.Code 4901:1-21-06(C) and 4901:1-29-06(B), which prohibit customer enrollments without proof of consent, to allow for the use of online…
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September 26, 2019
The Public Utilities Commission of Ohio granted Direct Energy Business, LLC and Direct Energy Services, LLC a waiver of certain rules governing the third-party verification (TPV) process for new customers enrolled through sales channels requiring a TPV, to allow for a "digital" TPV process, subject…
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September 25, 2019
In a memo concerning the Arizona Corporation Commission's review of retail electric choice, ACC Chair Bob Burns and Commissioner Justin Olson said that they would, "begin work on a preliminary rules package for this issue."
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September 25, 2019
Notes Customers Using Site To Shop Don't Sign An Agreement For Brokerage Services Says Compensation To Broker Should Be Confidential
ElectricityPlans, which operates an online retail energy shopping website, submitted comments to the Texas PUC seeking clarity on certain regulations related to the disclosure of compensation to brokers
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September 24, 2019
Suppliers Support Requiring TPV For Door-to-Door Sales, Any Sale From Outgoing Telesales Call
A group of retail electric suppliers (supplier working group, or SWG) have filed comments opposing the "unprecedented" proposed door-to-door and telesales recording and retention requirements contained in a straw proposal from consumer advocates in Massachusetts
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September 23, 2019
Now-Shelved UBP Changes Had Also Included Limits On Contract Assignment, Limits On ESCOs Acting As Customer's Agent
The New York PSC has issued a written order disposing of requests for rehearing and clarification of its January 2018 order which had adopted numerous changes to the Uniform Business Practices (UBPs) applicable to ESCOs, and the written order confirms that, aside from two discrete changes to the…
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September 20, 2019
Strawman Rule In Project Would Require Disclosure Of Broker Commissions
Strawman Would Prohibit Brokers From Stating Or Leading A Customer To Believe That Receiving Brokerage Services Will Provide A Customer With Better Quality Service From A REP
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September 19, 2019
At its session today, the New York PSC voted to adopt what were described by Staff as "narrow" and "discrete" changes to the Uniform Business Practices applicable to ESCOs
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September 18, 2019
Strawman Would Require Brokers To Provide To Customers The Names Of Any REPs For Which The Broker Has An Agreement To Recommend Such REP To Clients
Strawman Would Require That Agreement Allowing Broker To Act As Customer's Agent Must Be, "In Writing"
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September 16, 2019
The District of Columbia PSC has again issued for public comment proposed changes to language regarding the rescission period in sections 327.15 of the Consumer Bill of Rights (CBOR) rules
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