HomeNews By TopicMarketing Rules
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
September 9, 2019
Updated opt-out notification letter formats filed with the New York PSC by municipal aggregation Westchester Power include, in a rate chart presented to customers, an average rate from July 2017 to July 2018 when listing the rate for Consolidated Edison
August 28, 2019
The Public Utilities Commission of Ohio approved without modification a rate case settlement at Vectren Energy Delivery of Ohio, Inc. (VEDO) that includes a provision requiring the study of the feasibility of providing to retail suppliers lists of customers who pay the highest rates to their retail…
August 27, 2019
Requires Disclosure Of Price To Compare In Marketing, On Supplier Bills
August 27, 2019
Requires Disclosure Of Price To Compare In Marketing, On Supplier Bills
August 23, 2019
Proceeding with the consideration of retail electric choice as proposed by Arizona Corporation Commission Chair Bob Burns in a recent memo would, "unnecessarily burden an already overworked and understaffed Utilities Division, as well as threaten our ability to adopt ideal policies by prematurely…
August 21, 2019
Atlantic Power & Gas (APG) has filed a response to a show cause order recently issued by the New York PSC, stating that the enrollments at issue were permissible reinstatements, and were not in violation of a prior marketing suspension
August 19, 2019
Spark Energy, which now owns the Major Energy brand, provided the following statement: "Major Energy was purchased by Spark Energy subsequent to the allegations made by the IL Attorney General. Spark is focused on a culture of compliance for all its brands, including Major, and is pleased to put…
August 19, 2019
Invites Revised Proposals On Marketing Scripts, Contract Summary, Renewal Notice
A hearing office at Massachusetts DPU directed retail suppliers to submit information concerning their numbers of customers served under auto-renewals, and the nature of such service
August 19, 2019
Retail Suppliers Say PUC Lacks Authority To Adopt Switch-Block
In a Public Utility Commission of Ohio proceeding reviewing the rules applicable to electricity billing, AEP Ohio said that it, "applauds" a proposed switch-block mechanism included in the draft rules.
August 16, 2019
Competitor Says Waivers Should Only Be Granted When Sales Force Is Internal Employees
Subject to an additional condition, Staff of the Public Utilities Commission of Ohio have recommended that the Commission grant the petition of Star Energy Partners LLC for a partial waiver of certain requirements set forth in Ohio Admin. Code 4901:1-21-06 with respect to third-party verifications…
August 9, 2019
Staff of the Public Utilities Commission of Ohio have recommended that PUCO approve, with additional conditions proposed by Staff, an application from Direct Energy Business, LLC and Direct Energy Services, LLC of certain rules governing the third-party verification (TPV) process for new customers…
August 7, 2019
Staff of the Massachusetts DPU in a working group presentation has proposed alternative language for marketing disclosures for retail electric suppliers, compared to disclosures developed by a supplier-led work group.
August 3, 2019
Suspends Retail Supplier's License, Issues Fine Of $561,000
The Maryland PSC has ordered that all of the customers of Smart One Energy, LLC (SOE) shall be returned to default service
August 2, 2019
Staff of the Public Utilities Commission of Ohio have recommended that PUCO approve, with additional conditions proposed by Staff, an application from Constellation NewEnergy for various rule waivers to allow Constellation to enroll retail customers in Ohio through an online, interactive process, or…
July 31, 2019
A final decision from the Connecticut PURA imposed a $1.5 million fine on Liberty Holdings, LLC [sic] (Liberty or Company) and prohibits Liberty from accepting new residential customers and/or marketing to residential customers via any means other than online enrollments for six months
July 31, 2019
Various stakeholder groups have filed proposals in the Massachusetts DPU's retail electric marketing investigation (19-07) addressing renewal notices, contract summaries, agent oversight, and other issues
July 26, 2019
Staff of the Public Utilities Commission of Ohio have recommended denying a petition from Astral Energy, LLC for a waiver of a rule requiring the specific listing of the rate to be charged per month in marketing materials that accompany a contract, for its flat bill product
July 18, 2019
Rhode Island Gov. Gina Raimondo has signed S 399, which bans auto-renewal of residential retail electric contracts.
July 17, 2019
In addressing a complaint filed by Maryland PSC Staff against Smart One Energy, LLC ("Smart One" or "SOE") for, among other things, allegedly not obtaining 'wet signatures' for telephonic enrollments, Maryland PSC Chair Jason M. Stanek said that the supplier's actions have likely "set back" the…
July 17, 2019
The Public Utilities Commission of Ohio has granted AEP Energy, Inc.'s petition for a waiver of the current rules concerning third-party verification for door-to-door electricity and natural gas sales
July 17, 2019
The Connecticut PURA issued a final order imposing a civil penalty in the amount of $750,000 on Spark Energy, LLC as PURA concluded that a pre-recorded telemarketing message used by a subcontractor of an agent of Spark Energy, LLC violated certain statutes
July 15, 2019
The "Energy Switch" working group in the Massachusetts DPU's retail market investigation proceeding (19-07) will hold a meeting on July 31, 2019
July 15, 2019
In comments on a rulemaking regarding Ohio corporate separation rules, Duke Energy Ohio requested that the Public Utilities Commission of Ohio clarify that an existing rule concerning the reporting of unreasonable sales practices and market deficiencies does not impose an obligation on utilities to…
July 11, 2019
The Connecticut PURA issued a further proposed decision under which PURA would determine that a pre-recorded telemarketing message used by a subcontractor of an agent of Spark Energy, LLC violated certain statutes, and under which PURA would impose a civil penalty in the amount of $750,000 on Spark…
July 11, 2019
The Pennsylvania PUC approved without modification a settlement under which Great American Power, LLC would pay $13,500 to resolve allegations that certain third-party agents marketing on behalf of the company did not comply in certain instances with local door-to-door ordinances, and that the…
