June 28, 2017
Would Require Suppliers To Post "Adequate" Rate, Service Info For Residential And Small Commercial Offers Online Would Limit Retail Licenses To Five Years
The District of Columbia PSC recently issued proposed new rules governing natural gas supplier licensing which includes the definition for a new term: "Customer Consent Form."
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June 9, 2017
People's Counsel Has Been Enforcing Own Interpretation Requiring Written Signature For Telephonic Sales, In Addressing Complaints
The District of Columbia PSC issued an order concerning retail electric contract authorizations which, "clarifies that only in written contracts between customers and suppliers are written signatures required from customers."
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June 8, 2017
Commenting on a New York PSC Staff white paper concerning PSC oversight of distributed energy resource suppliers (DERS) (see story here) , the National Energy Marketers Association cautioned the PSC not to institutionalize disparity in treatment between DERS and ESCOs.
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June 7, 2017
Sees Role For "Innovative" Companies, But Must Stand Firm on Consumer Protection Not In A Position To Have View On Litigation Of Mass Market Ban
Speaking before a New York Senate committee, John Rhodes, currently the CEO of NYSERDA who has been nominated to chair the New York PSC, said that the record seems to indicate that some customers have been "disadvantaged" by some of the practices of ESCOs, as Rhodes emphasized the need for consumer…
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June 7, 2017
State Proposes Specific Requirements for TPVs
The Connecticut PURA has released for comment draft changes to the electric supplier marketing standards.
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June 5, 2017
Denies Exemption Language Sought By Utility Affiliate
The Illinois ICC has issued a second notice order to adopt a host of new retail electric marketing rules, including a prohibition on the use of a utility name (where deceptive) and logo by retail electric suppliers
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June 2, 2017
Regulator Requires Tweaked "Side by Side" Comparison For Renewal Offers
The Illinois ICC has issued a second notice order to adopt a host of new retail electric marketing rules, including new rules requiring the advance posting of residential variable rates, including a requirement for retail suppliers to call customers concerning the expiration of a contract.
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June 2, 2017
Retail Suppliers Must Provide Customers With High Price Alerts For Certain Products, At Customer-Selected Levels Advanced Posting Of All Variable Rates Required
The Illinois ICC has issued a second notice order to adopt a host of new retail electric marketing rules, including new rules requiring the advance posting of residential variable rates, including a separate notice for rate increases above a set threshold.
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June 2, 2017
"All In-Person Interactions" Now Regulated Will Apply Same Customer Protections To MLM Sales As Required For Door-to-Door Sales Will Require Background Checks on All MLM Agents Conducting In-Person Sales
The Illinois ICC has issued a second notice order to adopt a host of new retail electric marketing rules, including new rules that would subject all in-person sales, including multi-level marketing sales, and sales conducted outside the customer's home (such as at kiosks), to the same requirements…
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May 31, 2017
The Retail Energy Supply Association and Direct Energy Services, LLC submitted to the New York PSC an emergency request for interlocutory review of several recent orders from the presiding ALJs concerning the scope and schedule of the retail energy mass market evidentiary review proceeding.
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May 26, 2017
The presiding ALJs in the New York PSC's evidentiary review of the New York PSC's review of the retail energy mass markets have granted a motion to compel filed by the Public Utility Law Project of New York, Inc., requiring ESCOs to respond to PULP's data requests.
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May 24, 2017
ALJs Affirm Retail Market Evidentiary Review Limited To Mass Market, But Find Discovery Related To Large C&I Market Appropriate
The presiding ALJs in the New York PSC's evidentiary review of the retail energy markets have affirmed that the proceeding is limited to reviewing the mass market, but found that discovery related to the large C&I market is appropriate
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May 17, 2017
NEM Says UBP Changes Appear To Be "End-Run" Around Evidentiary Proceeding
Adopting significant changes to the New York Business Practices, including a requirement for independent third party verification of all mass market sales, that have been proposed in a rulemaking proceeding, which is separate from the evidentiary proceeding reviewing the retail mass market, would…
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May 16, 2017
Requiring independent third party verification of all mass market ESCO sales, including mailers and internet sales, is needed as such contracts may include, "long term financial consequences," the Utility Intervention Unit (UIU) of the New York State Department of State’s Division of Consumer…
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May 15, 2017
The imprecise language used in proposed revisions to the New York Uniform Business Practices to implement the PSC's finding that switches made pursuant to an opt-out municipal aggregation do not constitute slamming could be interpreted as authorizing municipal aggregators to switch any customer…
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May 15, 2017
Says "Examination" Of Door-to-Door Marketing, Adoption Of Increased Training/Oversight Should Be Considered
The Retail Energy Supply Association urged the New York PSC to initiate the Track II collaborative process envisioned under the PSC's retail mass market review, and said that the PSC's current proposal to revise the Uniform Business Practices, apart from two discrete issues, should be withdrawn, in…
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May 15, 2017
Notices issued by the New York PSC concerning a proposed series of changes to the Uniform Business Practices proposed by the PSC are, "legally deficient," the Retail Energy Supply Association said in comments to the PSC, because the proposed changes are far broader than the two discrete issues and…
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May 12, 2017
The presiding ALJs in the New York PSC's evidentiary review of the retail energy mass markets have delayed the deadline for the submission of direct testimony by approximately two months.
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May 11, 2017
In addressing customer complaints, the District of Columbia Office of People's Counsel has interpreted the District's regulations as requiring a signature for telephonic retail electric sales, prompting Clearview Electric to file a petition with the D.C. PSC to clarify whether a written signature is…
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May 8, 2017
The New York PSC denied requests to hold a proceeding concerning proposed changes to the uniform business practices in abeyance, but did grant a limited one-week extension in the deadline for filing comments.
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May 5, 2017
PUC Lowers Proposed Civil Penalty On Retail Supplier
In an order on a complaint brought by a non-residential customer against Blue Pilot Energy, LLC, the Pennsylvania PUC affirmed that it has authority to review electric generation supplier (EGS) contracts for compliance with the plain language requirement of 52 Pa. Code § 54.43(1), as the PUC also…
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May 2, 2017
The presiding ALJs have granted parties in the New York PSC's retail mass market evidentiary review proceeding relief from a prior schedule which required parties to submit direct testimony and exhibits on May 8, 2017.
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April 24, 2017
New York State Office of General Services (OGS) filed comments with the New York PSC agreeing with the Retail Energy Supply Association that the scope of the PSC's evidentiary review of the retail market is limited to mass market customers, but Department of Public Service Staff said that the notice…
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April 21, 2017
The Pennsylvania PUC adopted without modification a previously reported settlement between Great American Power, LLC and PUC's Bureau of Investigation and Enforcement (I&E) under which Great American Power, among other remedial actions, would pay $18,000.
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April 19, 2017
Also Address Provision Of Protected Info To Other State Agencies, Staff Motion To Compel
The presiding ALJs in the New York PSC's evidentiary review of the retail energy mass markets denied ESCOs' objections to the provisions of confidential discovery responses to a consultant retained by the Public Utility Law Project, and, in separate rulings, further addresses the provision of…
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