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April 12, 2017
Certain ESCO Demand Response Sales Would Be Subject To New Proposed Rules
Staff of the New York Department of Public Service have issued a whitepaper proposing expanded PSC oversight of distributed energy resource suppliers (DERS)
April 10, 2017
AARP petitioned the New York PSC to hold several local hearings to receive public comment on the New York PSC's evidentiary review of the retail energy mass market.
April 6, 2017
Revises Treatment of New Customers in Aggregation Areas
The Massachusetts DPU has issued orders requiring electricity municipal opt-out aggregations to disclose, in customer opt-out notices, administrative adders that are used to compensate the aggregation's consultant, and revised the treatment of new customers moving to the aggregation service area.
March 31, 2017
The Pennsylvania Public Utility Commission (PUC) yesterday offered consumer tips on door-to-door sales and marketing activities by agents of competitive electric and natural gas suppliers, reminding consumers of their rights as well as their options when it comes to shopping for and selecting a…
March 31, 2017
Donna Nelson, Chair of the Public Utility Commission of Texas, during yesterday's open meeting expressed concern with various services which have developed, which charge customers a fee for selecting a retail electric provider and product on the customer's behalf, as Nelson worried whether customers…
March 29, 2017
A proposed second notice order from an Illinois ALJ concerning broad changes to the retail electric marketing rules would delete an earlier proposal for a comprehensive mandatory uniform training program, approved by the ICC, for all sales agents
March 29, 2017
A proposed second notice order from an Illinois ALJ revises earlier language concerning the prohibition on the use of a utility's name by a retail supplier to reflect long-standing use of a name in the market.
March 27, 2017
In a proposed second notice order to adopt a host of new retail electric marketing rules, an Illinois ALJ is proposing to drop an earlier proposal that would have required a "side by side" comparison of current and new rates when a customer is provided a renewal offer or notice.
March 27, 2017
An Illinois ALJ has issued a proposed second notice order to adopt a host of new retail electric marketing rules, including new rules requiring the advance posting of variable rates, including a separate notice for rate increases above a set threshold.
March 27, 2017
An Illinois ALJ has issued a proposed second notice order to adopt a host of new retail electric marketing rules, including new rules that would subject all in-person sales, including multi-level marketing sales, and sales conducted outside the customer's home (such as at kiosks), to the same…
March 22, 2017
Retail suppliers have sought clarification of certain language in proposed electric supplier licensing regulations in the District of Columbia, including vague language concerning sales agent photo ID requirements
March 22, 2017
Greater transparency and customer education is needed concerning opt-out municipal aggregations, Nstar (Eversource) said in comments to the Massachusetts DPU, expressing concerns that aggregation customers may end up paying higher rates.
March 21, 2017
Overturning the informal finding of a hearing examiner in a complaint case, the New York PSC has ordered SJ Energy Partners to issue a refund to a customer after concluding that the execution of a contract, which was not in the same language as the language used to market to the customer, violated…
March 14, 2017
In separate orders, the New York PSC ruled that Marathon Energy and ABC Energy, LLC shall continue to be eligible to operate as ESCOs and continue marketing to and enrolling residential and non-residential customers subject to certain commitments made by the ESCOs in responses to show cause orders…
March 9, 2017
ESCOs Would Be Prohibited From Acting As Customer Agent For Enrollment, Switch Purposes
March 8, 2017
Would Require ESCOs To Direct Customers To Compare Rate To Utility's Rate On Bill
The New York PSC has issued a proposed set of revisions to the Uniform Business Practices
March 3, 2017
The Retail Energy Supply Association asked the Connecticut PURA to close a proceeding opened to address a petition from the Office of Consumer Counsel to conduct an investigation into, "the effects of abusive electric supplier marketing practices on vulnerable populations," as RESA said, to the…
March 2, 2017
The New Hampshire PUC approved a settlement among Clearview Electric, Inc., PUC Staff and the Office of Consumer Advocate under which Clearview will suspend all marketing and sales activities in New Hampshire for a period of at least two years, while permitting Clearview to continue to serve its…
February 22, 2017
The District of Columbia PSC has issued a revised set of proposed rules for electricity supplier licensing standards.
February 22, 2017
The Connecticut PURA has sought further comment on proposed marketing standards for electricity supply service.
February 22, 2017
The District of Columbia Office of People's Counsel has submitted a petition to the PSC to initiate a rulemaking to modify the utility consumer bills of rights (CBOR)
February 21, 2017
HB 1475 has been filed with the Texas legislature which would make the unauthorized initiation of service with a different retail electric provider a criminal offense
February 20, 2017
The Connecticut PURA has scheduled for March 8 a status conference concerning the Office of Consumer Counsel's petition for PURA, "open a proceeding investigating the effects of abusive electric supplier marketing practices on vulnerable populations."
February 20, 2017
The presiding ALJs in the New York PSC's evidentiary review of the retail energy mass market have adopted a protective order.
February 10, 2017
The Public Utility Commission of Texas adopted a final rule which allows retail electric providers to enroll customers via door-to-door sales using a portable electronic device (PED) without the requirement for a TPV or other telephonic verification that is required for other door-to-door sales, but…
