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April 24, 2015
The Pennsylvania PUC issued an order concluding that the door-to-door sales, enrollment, and verification process proposed by IGS Energy complies with 52 Pa. Code § 111.7 and, "is a significant benefit to suppliers and consumers."
April 22, 2015
Major Energy Electric Services LLC would refund to customers $262,500 and adhere to remediated sales practices under a settlement with Staff of the Illinois Commerce Commission and the Citizens Utility Board to resolve an investigation into the company's marketing practices.
April 20, 2015
The Connecticut PURA has directed Palmco Power CT, LLC to immediately cease all door-to-door marketing activities until the Authority concludes a review of alleged violations by Palmco, including allegations that a Palmco agent represented themself as from the utility and that a Palmco agent…
April 16, 2015
The Connecticut PURA has stayed implementation of new supplier marketing standards and disclosure statements applicable to electric suppliers which were recently adopted in Docket 14-07-20.
April 16, 2015
Texas should require that electricity brokers be "registered" by the PUC, AECT said during a Texas House hearing yesterday on HB 2563.
April 10, 2015
The Maryland PSC scheduled for June 16 and June 17 a rulemaking session on accelerated switching and outstanding proposed changes in the electric and natural gas consumer protection rules
April 10, 2015
Dismissing concerns raised about the lack of use of the mechanisms since being implemented in the electric market, the Pennsylvania PUC has proposed in a tentative order requiring natural gas utilities to offer a mechanism to allow a retail natural gas supplier to look-up a customer's account number…
April 10, 2015
The Pennsylvania PUC, in an interlocutory order on a complaint against a retail supplier, has affirmed that it lacks authority to review whether a violation of Unfair Trade Practices and Consumer Protection Law (CPL) and Telemarketer Registration Act (TRA) has occurred.
April 9, 2015
The Connecticut PURA has sought comment on a joint application by retail suppliers and the Office of Consumer Advocate to revise marketing standards and the disclosure statement applicable to electric suppliers as adopted in Docket 14-07-20.
March 27, 2015
The Pennsylvania PUC has proposed to adopt new rules concerning natural gas disclosure regulations and related issues.
March 27, 2015
Pennsylvania Attorney General Kathleen G. Kane and Acting Consumer Advocate Tanya J. McCloskey announced a proposed settlement with an electric generation supplier, which the AG and OCA had alleged had engaged in deceptive marketing of variable electric rates to Pennsylvania consumers, many of whom…
March 20, 2015
The Connecticut Office of Consumer Counsel and several retail suppliers have filed specific, jointly proposed changes to recently adopted retail electric supplier marketing standards.
March 19, 2015
A committee substitute for Texas HB 489, relating to rules governing smart thermostats, has garnered the support of Texas retail electric providers
March 13, 2015
A working group of retail suppliers has made a recommendation to the Massachusetts DPU for the content and format of a contract summary form required of retail contracts.
March 12, 2015
The Connecticut Office of Consumer Counsel joined several retail suppliers in asking the Connecticut PURA to re-open Docket 14-07-20, relating to new marketing standards for electric suppliers and a new disclosure statement required for advertisements.
March 10, 2015
Accent Energy Texas, LP d/b/a IGS Energy petitioned the Public Utility Commission of Texas for a good cause exception to the requirement in P.U.C. SUBST. R. 25.474(f)(2) and (3) to allow customers the option of choosing a retail electric product via a hand-held electronic device without requiring…
March 9, 2015
"Managed" variable electric rate products that set prices based on "market conditions" or "discretion" or similarly vague language violate regulations promulgated by the Massachusetts Attorney General, the AG said in comments to the DPU opposing such products' inclusion on any online rate board.
March 3, 2015
Staff of the Illinois Commerce Commission said that it has reached a settlement with Nordic Energy Services, LLC regarding the supplier's marketing practices.
February 26, 2015
New York Schedules Collaborative Meeting on Rules Governing ESCO Service to Low-Income Assistance Customers
February 25, 2015
Connecticut Senate President Martin M. Looney (D-New Haven) has called for a ban on variable rate electricity contracts.
February 24, 2015
A bill (HB 520) filed in the Pennsylvania General Assembly would ban multi-level marketing for energy supply, prohibit revenue streams used in other forms of direct selling, and require suppliers to assume civil liability for door-to-door and MLM sales
February 23, 2015
The Maine PUC has issued for comment draft versions of standardized notice forms setting forth the requirements for the terms of service and renewal notices for residential or small non-residential customers
February 20, 2015
An initial decision from a Pennsylvania ALJ would fine IDT Energy, Inc. $2,000 after the initial decision concludes, in a customer complaint case, that IDT Energy charged a customer a rate in excess of the Price to Compare when its sales agent had represented to the customer that the rate would be…
February 18, 2015
A final Connecticut PURA written order concerning a new standard contract summary form of the material terms and conditions for residential electric contracts still contains a requirement that retail suppliers disclose separately any fee paid to a broker
February 16, 2015
MP2 Energy LLC has suggested in comments to the Public Utility Commission of Texas that the Commission, "should consider whether an update to the EFL [Electricity Facts Label] content requirements would be beneficial."
