HomeNews By TopicMarketing Rules
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
July 29, 2015
Staff of the New York PSC have recommended that ESCOs be required to use standard contracts for residential service, and would introduce elements of standardization to non-residential contracts.
July 27, 2015
A new draft of proposed changes to the electric and natural gas supplier rules in Maryland has dropped an earlier proposal that would have required affirmative consent for any rate change, and would continue to allow the use of voice verification for consent where required by law.
July 16, 2015
A settlement between Palmco Power CT LLC and the Prosecutorial Unit of the Connecticut Public Utilities Regulatory Authority requires Palmco to make a $141,000 donation to Operation Fuel and changes to its door-to-door marketing practices to resolve an investigation into its marketing activities.
July 15, 2015
The Maine PUC Staff has directed Ambit Northeast, LLC to respond to concerns regarding its practices related to verification and the rescission period.
July 14, 2015
During a recent supplier working group meeting in Connecticut, regulators expressed frustration with a marketing piece from an electric supplier that emphasized months-old rate increases in the default service rate.
July 10, 2015
PURA Sets Technical Meeting on Variable Rate Review
July 10, 2015
The Maine PUC Staff has directed Clearview Energy to submit certain information related to a door-to-door marketing campaign, citing customer concerns received by Central Maine Power regarding the campaign.
July 9, 2015
The Pennsylvania PUC has ordered that the large natural gas distribution companies implement natural gas account number look-up tools to facilitate customer shopping in public venues where customers do not have their bill and account number readily available, similar to mechanisms recently…
July 7, 2015
The Public Utility Commission of Texas should determine as a threshold matter whether the issue of IGS Energy's sought good cause exception to the enrollment requirements in P.U.C. SUBST. R. 25.474(f)(2) and (3), to enable a new enrollment method developed by IGS Energy, is better addressed through…
July 2, 2015
The District of Columbia PSC has scheduled a supplier workshop and technical conference on certain rulemaking related to retail electric suppliers, such as the consumer bill of rights and supplier licensing standards
June 30, 2015
The Massachusetts Attorney General has submitted a proposed disclosure label to the DPU for use by retail electric suppliers, and the label notably would require retail suppliers to list default service rates on their disclosure labels.
June 26, 2015
The Connecticut PURA has assigned Docket 15-06-15 for its review of variable rates required by Public Act 15-90, which generally bans variable rates but does delegate to PURA the rate treatment for customers on expiring fixed rate contracts who do not take an affirmative action in response to such…
June 18, 2015
The Ontario Energy Board has recommended that door-to-door retail energy sales be banned for residential customers
June 17, 2015
The Illinois Commerce Commission approved a previously reported settlement under which Nordic Energy Services, LLC will issue refunds to certain customers to resolve an investigation regarding the supplier's marketing practices.
June 16, 2015
The Connecticut PURA, under a draft decision, would re-open Docket 13-07-18 to re-examine several issues from its November 2014 order in the proceeding, including issues related to: customer notification method requirements; supplier website requirements; cancellation (rescission) methodology…
June 15, 2015
Staff of the Public Utility Commission of Texas said that a hearing regarding IGS Energy's sought good cause exception to the enrollment requirements in P.U.C. SUBST. R. 25.474(f)(2) and (3), to enable a new enrollment method developed by IGS Energy, is necessary because IGS's, "proposed process and…
June 8, 2015
Accent Energy Texas, LP d/b/a IGS Energy has asked the Public Utility Commission of Texas that its request for a good cause exception to certain enrollment verification rules not be referred to the State Office of Administrative Hearings, as requested by Commission Staff.
June 2, 2015
Nordic Energy Services, LLC would issue refunds to certain customers under a settlement with Staff of the Illinois Commerce Commission; the Citizens Utility Board; and the Office of the Attorney General to resolve an investigation regarding the supplier's marketing practices.
May 20, 2015
Massachusetts should require that retail electric supply plans, which include an automatic renewal, that are posted on the state's forthcoming electric shopping website renew for a term of at least 12 months, the Massachusetts Attorney General told the DPU
May 20, 2015
Massachusetts should impose a fee on competitive retail electric suppliers who seek to use a forthcoming state-administered electricity shopping website and rate board, Nstar and WMECO (Eversource) said in comments to the DPU
May 12, 2015
The New York Attorney General said in comments to the PSC that Buy Energy Direct, LLC's eligibility to serve residential customers should not be reinstated until several conditions are met.
May 7, 2015
Illinois Commerce Commissioner Miguel del Valle yesterday urged the Commission to step up its oversight efforts to address "outrageous" retail suppliers marketing tactics.
May 5, 2015
The Connecticut PURA has issued a notice concerning new standard contract summary templates and examples of contract summaries which it said are non-compliant with the new standard.
May 5, 2015
HIKO Energy, LLC would provide $2 million in customer refunds and agree to not offer variable rates through June 30, 2016, under a settlement with the Pennsylvania Attorney General and Office of Consumer Advocate to resolve a complaint filed against the suppliers by the AG and OCA.
April 27, 2015
The Maine PUC has adopted final versions of standardized notice forms setting forth the requirements for the terms of service customer disclosure statement and renewal notices for residential and small non-residential customers which shall be used by retail electric suppliers.
