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October 9, 2015
While, "still working out the details of the interim website," the Massachusetts DPU informed retail electric suppliers, for an interim shopping website that will go-live before this winter season as work continues on the more robust final site, that, "we expect that it [the interim site] will allow…
October 5, 2015
Staff of the Public Utility Commission of Texas again opposed a good cause exception of the door-to-door enrollment rules sought by IGS Energy to enable its tablet-based door-to-door marketing, stating that IGS's procedures, "fail to adequately protect the customer from potential confusion and…
October 5, 2015
The Maryland Public Service Commission announced that it has moved forward to publish in the Maryland Register, for notice and comment, "proposed regulations that will improve Maryland’s electric and gas retail choice supplier market for the benefit of Maryland customers."
September 28, 2015
Multiple retail suppliers have proposed to the New York PSC that the PSC should license energy brokers, rather than attempting to regulate brokers through ESCOs.
September 23, 2015
A customer complaint forwarded by the Connecticut Attorney General to PURA alleges that a sales agent marketing for one of the Connecticut Clean Energy Options suppliers impersonated a state employee.
September 17, 2015
In testimony in a NYSEG rate case, Staff of the New York PSC have recommended that, with limited exceptions, no non-affiliate entity should be allowed, by NYSEG or Rochester Gas & Electric, to use the NYSEG or RG&E name, trade names, trademarks, service marks or any derivative of the NYSEG or RG&E…
September 15, 2015
The Massachusetts DPU has denied petition from 35 municipalities to create, under the Hampshire Council of Governments, opt-out municipal aggregation programs, citing, among other reasons, what the DPU termed, "numerous misrepresentations by Hampshire Council to the Municipalities and their citizens…
September 14, 2015
Just Energy, LLC petitioned the New York PSC to modify the Uniform Business Practices to allow door-to-door or telephonic contracts to be verified through an online electronic verification process.
September 14, 2015
The Illinois Commerce Commission has opened a rulemaking proceeding to revise retail electric supplier marketing standards
September 11, 2015
The Maryland Office of People's Counsel has asked the Maryland PSC to "revisit" its decision authorizing purchase of receivables in light of the polar vortex.
September 9, 2015
The Massachusetts DPU has proposed releasing an "interim" electricity shopping website for customers as it continues with development of a more robust website.
September 2, 2015
Noting a shift in responsibility regarding proposed rate change notice requirements, the Maryland PSC Office of Staff Counsel has recommended that if suppliers are only required to make rate change information available to customers in advance (as opposed to requiring affirmative consent for any…
August 31, 2015
The Massachusetts DPU should set complaint metrics for retail electric suppliers under which exceeding a certain level of complaints would automatically trigger a DPU review of the supplier's license, the Massachusetts Attorney General said in comments to the DPU
August 28, 2015
Respond Power is to provide $3 million in refunds under a settlement with the Pennsylvania PUC Bureau of Investigation and Enforcement (I&E) to resolve an investigation into its trade practices.
August 25, 2015
The Pennsylvania PUC issued a final order fining IDT Energy, Inc. $2,000 after concluding, in a customer complaint case, that IDT Energy charged a customer a rate in excess of the Price to Compare when its sales agent had represented to the customer that the rate would be below the PTC.
August 5, 2015
Central Maine Power has asked the Maine PUC to open an investigation into the door-to-door marketing practices of Clearview Electric Inc.
August 4, 2015
The Connecticut PURA has sought stakeholder comments as part of its re-examination of several issues from its November 2014 order in Docket 13-07-18, including issues related to: customer notification method requirements; supplier website requirements; cancellation (rescission) methodology…
August 3, 2015
N.Y. Staff Request Extension on Proposal For Implementing New Rules for ESCO Service to Low-Income Customers
July 31, 2015
The Public Utility Commission of Texas adopted a preliminary order concerning IGS Energy's request for a waiver of the third party verification requirements for door-to-door sales using its new ipad enrollment process, setting the matter for hearing, as Commissioners considered whether a rulemaking…
July 31, 2015
The Illinois Commerce Commission has issued a show cause order to Sperian Energy Corp. demanding that the supplier show why it should not be subject to license revocation and financial penalties in light of "significant violations" alleged by ICC Staff.
July 30, 2015
Due to the various cancellation and enrollment standards that are currently in use in the Connecticut market, "it is difficult for all licensed electric suppliers to uniformly apply Conn. Gen. Stat. §16-245o(h)(8)," regarding automatic renewal of residential customers, a draft Connecticut PURA…
July 29, 2015
New York PSC Staff have proposed eligibility criteria and rules for distributed energy resource suppliers (DERS)
July 29, 2015
New York PSC Staff proposed what were termed "interim" changes to the ESCO licensing standards in New York.
July 29, 2015
New York PSC Staff have proposed a new definition of "fixed price" in proposed changes to the Uniform Business Practices
July 29, 2015
New York PSC Staff reported, "an increasing number of complaints in which consumers allege that energy brokers provided inaccurate or misleading information concerning ESCO products and services."
