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October 14, 2011
The Pennsylvania PUC this morning voted to open a rulemaking to examine the regulations regarding natural gas supplier (NGS) licensing requirements, and specifically whether to continue current exemptions from the licensing requirements.
October 13, 2011
The PUCT will continue consideration of a standard form Prepaid Disclosure Statement after Commissioner Rolando Pablos proposed addressing TDU fee disclosures through a worksheet that encourages the customer to call the REP with specific questions on TDU fees, rather than listing the fees on the…
October 11, 2011
The Retail Energy Supply Association has petitioned the Connecticut PURA to reopen the record in Docket 10-06-24, regarding the definition of "agent" and supplier responsibility for agents, claiming that PURA, "did not provide an opportunity for a full and fair hearing on the issues involving all…
October 10, 2011
The Pennsylvania PUC has scheduled an en banc hearing on November 10 regarding its Investigation of Pennsylvania's Retail Electricity Markets, specifically to inform its consideration of the "intermediate" work plan to promote competition (I-2011-2237952).
September 30, 2011
A draft Connecticut PURA decision (10-06-24) would prohibit the use "Automatic Invalidation Clauses" in electric supplier contracts with customers.
September 30, 2011
A draft Connecticut PURA decision (10-06-24) would conclude that a person is a "legal agent" of an electric supplier if such person "contracts with" or "is compensated by" the electric supplier to sell electric generation services, even if common-law factors, such as the person's authority to act on…
September 29, 2011
PUCT Commissioner Kenneth Anderson has filed a recommendation to list certain TDU discretionary service charges on the residential prepaid disclosure statement, but which also addresses concerns that the inclusion of such charges might distort customers' views about prepay versus post-pay pricing.
September 27, 2011
The marketing, disclosure, and related consumer protection rules to be established by the Illinois Commerce Commission for small volume electric customers should be extended to customers included in municipal aggregations, the Retail Energy Supply Association said in comments on a new First Notice…
September 16, 2011
The PUCT has deferred until its next open meeting consideration of a standard form Prepaid Disclosure Statement (PDS) after having reached an "impasse" regarding the disclosure of certain TDU fees on the statement.
September 13, 2011
The Ontario Energy Board has accepted Assurances of Voluntary Compliance from nine retail energy suppliers, in response to the Board's recent notices that it intended to take enforcement action against 12 suppliers for various allegations of non-compliance with customer protection rules.
September 12, 2011
A draft PUCT preliminary order would conclude that neither PURA Sec 39.157(d)(5) nor P.U.C. SUBST. R. 25.272 precludes the Commission from determining pursuant to P.U.C. SUBST. R. 25.107(e)(1)(B) whether a retail electric provider's business name is deceptive, misleading, vague, or otherwise…
September 9, 2011
PUCT Staff have sought Commission guidance on three threshold issues in current project 39357 to develop a standard Prepaid Disclosure Statement (PDS).
September 7, 2011
The New Hampshire PUC adopted a standard form environmental disclosure statement which electric suppliers and utilities will be required to provide to customers (DE 10-226).
September 7, 2011
The Connecticut Public Utilities Regulatory Authority has issued data requests to several electric suppliers concerning compliance with Conn. Gen. Stat. Sec. 16-245o, particularly with respect to persons or entities that the supplier uses to solicit customers.
August 31, 2011
PURA Sec. 39.157(d)(5)(B) and PUC Subst. R. 25.272(h), "do not preclude the Commission from determining, pursuant to PUCT Subst. R. 25.272(e)(1)(B), whether a REP's use of the same corporate name, trademark, brand or logo as that of its affiliate utility is deceptive, misleading, vague, or otherwise…
August 26, 2011
The Ontario Energy Board intends to fine six retail suppliers for alleged violations of the consumer protection rules. Suppliers may request a hearing on the allegations. In the following notices of penalty (all $ Canadian), the Board is not seeking suspension of sales or licence revocation, as it…
August 26, 2011
As part of a notice to levy an administrative penalty against Just Energy Ontario L.P., the Ontario Energy Board said that independent associates selling energy under a network marketing model must comply with all regulations applicable to traditional sales agents.
August 26, 2011
The Ontario Energy Board intends to suspend some or all of the sales channels used by the following suppliers until compliance with applicable customer protection regulations can be demonstrated: morEnergy Savings Corp. and Blue Power Distributed Energy Corp; Energhx Green Energy Corporation; Ag…
August 26, 2011
An electric generation supplier in Pennsylvania, "may not have the same or substantially similar name or fictitious name as the electric distribution company or its corporate parent," under a proposed rulemaking order from the Pennsylvania PUC regarding electric utility affiliate regulations (L-2010…
August 24, 2011
Stream SPE, LTD d/b/a Stream Energy Company would pay $74,000 under a settlement with PUCT Staff to resolve allegations that Stream was not in full compliance with 29 provisions of the Substantive Rules (39696).
July 25, 2011
Several Texas retail electric providers have sought to eliminate the inclusion of TDU fees from the proposed Prepaid Disclosure Statement (6/13) , claiming that the inclusion of such information will be confusing to customers (39357).
July 20, 2011
Texas retail electric provider AEP Texas Commercial & Industrial Retail Limited Partnership said that use the trade names AEP Retail Energy and AEP Plus as it expands to mass marketing is not contrary to PUCT rules or PURA, while several REPs argued that the names would confuse customers given AEP's…
July 18, 2011
In an effort to improve consumer education about choosing a competitive energy supplier, the Retail Energy Supply Association (RESA) today released a consumer education guide at the summer conference of the National Association of Regulatory Utility Commissioners (NARUC).
July 14, 2011
The National Energy Marketers Association has adopted a Code of Conduct for its members that use network marketing to acquire new customers, under which suppliers will not use telemarketing or door-to-door sales as part of such network marketing.
July 13, 2011
Connecticut is "very close" to implementing significant changes to the electric rate board , and the PURA will also accept comments on changes to the referral program to drive customers to the rate board.
