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April 12, 2012
The Connecticut PURA has directed Verde Energy USA, Inc. to respond to several questions regarding a recent increase customer complaints, including allegations that the supplier's representatives have stated that they were employees of Connecticut Light & Power or United Illuminating.
April 3, 2012
The Connecticut PURA has directed North American Power and Gas, LLC to respond to several questions regarding a recent increase customer complaints, including allegations that the supplier's representatives have stated that they were employees of Connecticut Light & Power or United Illuminating.
March 29, 2012
The Pennsylvania Public Utility Commission (PUC) this morning rejected a proposed settlement agreement between the Commission's Law Bureau Prosecutory Staff (now the Bureau of Investigation and Enforcement) and MXEnergy, a PUC-licensed electric generation supplier, over the company's marketing…
March 28, 2012
Exelon Energy and FirstEnergy Solutions, in separately filed comments, have protested the Pennsylvania PUC's proposed rule [§ 54.122(3)(v)] that an electric generation supplier, "may not have the same or substantially similar name or fictitious name as the electric distribution company or its…
March 26, 2012
Retail suppliers in Maryland with multiple price and product offerings should be required to list each offering online in order to meet statutory requirements, the Office of People's Counsel said in comments to the PSC.
March 16, 2012
Staff of the Ontario Energy Board has issued several bulletins providing guidance on regulatory requirements and customer protection rules applicable to electricity retailers and gas marketers.
March 16, 2012
On rehearing, the Pennsylvania PUC has withdrawn certain marketing and solicitation conditions, including a $50 cap on early termination fees, which were originally imposed on a retail electric supplier when the PUC granted the supplier its license.
February 28, 2012
The Maryland PSC has opened a formal rulemaking (RM 46) to address minimum disclosure requirements to govern the obligation of electricity and gas suppliers to post on the internet information regarding services and rates for small commercial and residential gas and electric customers.
February 7, 2012
A California PUC agenda (draft) resolution would institute a rulemaking to consider and adopt a code of conduct, rules, and enforcement procedures governing the conduct of electrical corporations relative to the consideration, formation, and implementation of community choice aggregation (CCA)…
January 18, 2012
The Pennsylvania PUC will examine whether natural gas suppliers (NGS) should, by rule, remain responsible for any violations committed by a marketing service consultant or a nontraditional marketer used by that NGS, as part of its review of gas supplier licensing.
January 12, 2012
The Pennsylvania PUC this morning voted to issue for comment a rulemaking to re-examine the regulations regarding natural gas supplier (NGS) licensing requirements.
December 30, 2011
A California PUC comment (draft) resolution would adopt Pacific Gas & Electric's proposed New Customer Protection Rules applicable to Core Transport Agents (CTAs) with two modifications, relating to the effective date, and to the treatment of recently merged companies in measuring compliance.
December 30, 2011
The Maryland Consumer Education and Customer Choice Workgroup (PC 25), tasked by statute with developing an electric choice education plan, has filed a final report with the Maryland PSC which finds that the primary purpose of any PSC efforts should be to inform customers about electric Choice, "not…
December 7, 2011
The Illinois Commerce Commission today approved the merger of AGL Resources Inc. and Nicor Inc. (11-0046).
November 30, 2011
EnerPenn USA, LLC d/b/a Y.E.P. and YEP Energy has petitioned the Pennsylvania PUC for reconsideration of the PUC's order granting YEP Energy an electric generation supplier license to remove various marketing and solicitation conditions placed on the license, including a limit of $50 on early…
November 23, 2011
The Illinois Commerce Commission approved the start of a second notice period for proposed electric customer protection rules, which, among other things, would newly prevent retail suppliers from using the name of an Illinois natural gas utility (09-0592).
November 22, 2011
The District of Columbia Office of People's Counsel asked the District of Columbia PSC to require that Horizon Power & Light give 30 days' notice to the PSC before Horizon resumes sales calls in the District.
November 17, 2011
Liberty Power will pay $5,000 under an agreement approved by the Maine PUC to resolve a Staff investigation.
November 16, 2011
The Pennsylvania PUC has ordered that customer telephone numbers be excluded from the eligible customer lists (ECL) provided by electric distribution companies (EDCs) to electric generation suppliers (EGSs), in an order published yesterday (M-2010-2183412).
November 11, 2011
In direct testimony concerning its REP certificate amendment, AEP Texas Commercial & Industrial Retail Limited Partnership has offered to use a disclaimer in advertisements, on its website, and on business cards concerning its relationship to the AEP Texas distribution companies, but this would not…
November 10, 2011
The PUCT approved a final Prepaid Disclosure Statement for REPs, adopting Staff's latest proposal without substantive modification (Project 39357).
November 7, 2011
PUCT Staff filed a draft order adopting a standard form prepaid disclosure statement in Project 39357.
October 27, 2011
PUCT Commissioners have all agreed with Staff's proposed worksheet to be added to the Prepaid Disclosure Statement to address the disclosure of TDU discretionary charges (39357).
October 25, 2011
PUCT Staff have proposed language for a worksheet to accompany the standard Prepaid Disclosure Statement, which is meant to inform customers of non-recurring TDU charges associated with initiating service without listing the fees on the disclosure statement itself (39357).
October 19, 2011
The Illinois Commerce Commission recently adopted as final new rules related to agents, brokers, and consultants (Docket 10-0733).
