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March 23, 2020
Operation Fuel (Connecticut) issued a news release stating, "As Connecticut responds to the current state of emergency caused by COVID-19, Operation Fuel has received word from one of its intake sites that a third party electric supplier is targeting low-income customers, claiming that Eversource…
March 20, 2020
Connecticut’s Public Utilities Regulatory Authority (PURA) announced that it is "strongly encouraging" retail electric suppliers to cease all door-to-door sales, effective immediately, in response to the current public health emergency in the state.
March 19, 2020
The BPU's written order specifically provides that, "All door-to-door sales activity by third-party suppliers or other sales persons selling energy or energy related products (for example: residential solar, community solar, or energy efficiency offerings) are to be suspended immediately."
March 18, 2020
At an emergency meeting tomorrow (March 19), the New Jersey BPU is to consider an order under which, "Any door-to-door sales activity by Third Party Suppliers or other sales persons selling energy or energy related products (for example: residential solar, community solar, or energy efficiency…
March 18, 2020
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March 17, 2020
PUCO's written order has been issued, and the order applies to all door-to-door and in-person marketing and all customer classes
March 17, 2020
OCC: States Can't Rely On Industry To "Self-Regulate", Citing Recent Abuses
The Ohio Consumers' Counsel requested that the Public Utilities Commission of Ohio, "immediately and indefinitely halt energy marketers’ door-to-door sales, so as to protect Ohioans from the coronavirus."
March 16, 2020
WGL Energy Services, Inc. (WGL Energy) announced that it has chosen to suspend door-to-door sales activity in all of its service territories due to the Coronavirus (COVID-19) pandemic.
March 16, 2020
Consumers Urged To Report Any Such Sales Activity To PUC
The Pennsylvania PUC's order on the door-to-door marketing suspension noted that door-to-door sales, public event, and sales and marketing are defined at 52 Pa Code §111.2:
March 3, 2020
Continued Recovery Of Commodity Costs In Delivery Rates A Key Focus
Bill Kinneary, who was recently named President of the National Energy Marketers Association, has outlined his focus as he begins to lead the organization.
February 26, 2020
Supplier Continues Marketing Suspension, Will Issue $1 Million In Refunds
The Public Utilities Commission of Ohio adopted a settlement between Verde Energy USA Ohio, LLC d/b/a Verde Energy and PUCO Staff under which Verde is to pay a forfeiture of $675,000, and withdraw from Dominion East Ohio’s Monthly Variable Rate (MVR) program (see explanation at bottom of story) for…
February 24, 2020
Seek Public Help To Identify Perpetrators, So Formal Action Can Be Instigated
"[T]he Delaware Public Service Commission (PSC) and Delaware Division of the Public Advocate have received numerous complaints of third-party electricity suppliers 'spoofing' phone numbers in an effort to sign up households for new service contracts," the two agencies said in a news release
February 13, 2020
Retail energy supplier New Wave Energy is conducting a promotion to offer natural gas supply to customers at Dominion Energy Ohio under a six-month, fixed rate contract priced at $2.16/mcf, with the offer open for enrollments on one day only, February 16 (2-16)
February 12, 2020
Agway Energy Services, LLC, a wholly-owned subsidiary of Suburban Propane, LP, announced a corporate partnership with the Pittsburgh Penguins.
February 4, 2020
During a recent Pennsylvania PUC CHARGE (Committee Handling Activities for Retail Growth in Electricity) conference call with various members of the PUC Staff, the PUC's Bureau of Consumer Services reminded retail energy suppliers of specific regulations governing introductory statements in…
January 22, 2020
Retirement Reception Honoring Goodman, Retail Energy Strategic Leadership Forum Set
The National Energy Marketers Association (NEM) announced that Craig Goodman, whose retirement as President and CEO was previously reported, will assume a new role as Chairman of NEM’s Board of Directors upon his retirement from the CEO and President role
January 22, 2020
The Connecticut PURA has issued a series of interrogatories to Town Square Energy, LLC, one of which directs the supplier to explain its description of itself as, "One of Connecticut’s Top Suppliers," on its website
January 8, 2020
Pilot To Include Warm Transfer Process From Utility Call Center
The Maryland PSC recently accepted two load shaping pilots proposed by retail electric suppliers
January 6, 2020
Reliant has launched a new marketing campaign in the Texas residential electric market built around the premise "Pick Your Free" power
January 3, 2020
New Wave Energy announced the "partnership signing" of Buffalo Bills quarterback Josh Allen, which includes bringing Allen on board as New Wave Energy's official spokesperson
December 3, 2019
The Retail Energy Supply Association recently requested that the Connecticut Public Utilities Regulatory Authority take further action in a pending proceeding which had been opened to address implementation of marketing standards and sales practices by electric suppliers (Docket 14-07-20RE01)
December 2, 2019
The Approved Oil Company and affiliate retail energy supplier Approved Energy announced the promotion of John McConnell to Director of Sales.
November 25, 2019
The Maryland utilities have filed responses with the PSC in response to various requests made by retail electric suppliers made in response to an RFP for load shaping pilots
November 7, 2019
More Details Provided On Transitioning TPV Process To An "Interactive Discussion", Requiring Customer To Recite Price & Other Info, Rather Than Just Answering 'Yes'
October 21, 2019
Also Launches New Rewards Program
Santanna Energy Services has launched a sponsorship covering the 3rd period at Chicago Wolves home games, at the Allstate Arena in Rosemont, Illinois
