October 11, 2019
LifeEnergy, LLC, which as exclusively first reported by EnergyChoiceMatters.com is exiting the retail electric supply business, is providing remaining customers with a $10 gift card for switching away from the company by a deadline
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October 3, 2019
OCC Seeks Rescission Of Supplier's License, Greater Restitution To Customers Opposes Use Of "Shopping Rewards" As Restitution Offset
The Office of the Ohio Consumers’ Counsel has filed testimony opposing a settlement between Verde Energy USA Ohio, LLC d/b/a Verde Energy and Staff of the Public Utilities Commission of Ohio.
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September 24, 2019
Suppliers Support Requiring TPV For Door-to-Door Sales, Any Sale From Outgoing Telesales Call
A group of retail electric suppliers (supplier working group, or SWG) have filed comments opposing the "unprecedented" proposed door-to-door and telesales recording and retention requirements contained in a straw proposal from consumer advocates in Massachusetts
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September 18, 2019
During a discussion at today's Maryland PSC administrative meeting, PSC Chairman Jason Stanek said that the PSC recently conducted a "sting" operation on a retail energy supplier's marketing practice
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September 12, 2019
The total Initial Complaints filed against ESCOs in New York for the month of July 2019 were 117, per a New York Department of Public Service report
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September 6, 2019
Supplier Continues Voluntary Marketing Suspension, Will Issue $1 Million In Refunds
Verde Energy USA Ohio, LLC d/b/a Verde Energy would pay a forfeiture of $675,000, and withdraw from Dominion East Ohio’s Monthly Variable Rate (MVR) program (see explanation at bottom of story) for a period of one year, under a settlement with Staff of the Public Utilities Commission of Ohio
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September 5, 2019
OCC Seeks Immediate Return Of Customers To Default Service
The Office of the Ohio Consumers’ Counsel submitted testimony to the Public Utilities Commission of Ohio opposing a proposed settlement between the PALMco Power companies (Indra Energy) and PUCO Staff under which, among other things, PALMco would sell its Ohio book of customers and cease operating…
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September 4, 2019
The Maine Office of the Public Advocate has recommended to the Maine PUC that the PUC suspend Electricity Maine’s retail electric supplier license for a minimum of one year and impose a civil penalty of no less than $1 million on the company
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August 29, 2019
Suburban Propane, LP, announced an exciting expansion of its relationship with Syracuse University Athletics for its fully owned subsidiary, Agway Energy Services.
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August 20, 2019
PUC Staff Had Alleged Sales Calls Had Referred To Enrollments As Simply Entering A Sweepstakes
SmartEnergy Holdings, LLC ("SmartEnergy") has entered into a stipulation with Staff of the Public Utilities Commission of Ohio under which SmartEnergy agrees to a forfeiture of $19,000, upon approval of the stipulation by the Commission, to resolve all of the issues identified by the Staff in a…
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August 12, 2019
The Initial Complaints filed against ESCOs in New York for the month of June 2019 fell to the lowest rate in eight years, according to reports from the New York PSC
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August 7, 2019
With the sale of its retail energy business to NRG Energy having closed (with NRG acquiring the Stream name as part of the transaction), as first reported by RetailEnergyX.com , the former Stream announced that Kynect will be the name and brand of the remaining former Stream business moving forward…
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August 6, 2019
Santanna Energy Services has filed a motion at the Public Utilities Commission of Ohio seeking an order limiting the discovery requests that IGS Energy may expound upon Santanna in a complaint brought against Santanna by IGS concerning alleged marketing behavior by Santanna
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August 2, 2019
A proposed order from an Illinois ALJ would approve a modified program proposed by Commonwealth Edison to establish a short-term pilot program as part of its Residential Real Time Pricing Program utility supply rider (Rider RRTP), to offer first-year bill protection to new real-time pricing…
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August 1, 2019
PALMco Power OH, LLC d/b/a Indra Energy (PALMco Power) and PALMco Energy Ohio, LLC d/b/a Indra Energy (PALMco Energy) (collectively PALMco) would sell its Ohio book of customers and cease operating in the state under a stipulation with Staff of the Public Utilities Commission of Ohio to resolve…
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August 1, 2019
MP2 Energy NE LLC has named David Black as CEO
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July 24, 2019
Mirabito Natural Gas, a Florida-based supplier of natural gas to commercial customers, today announced that its "Demystifying Natural Gas" continuing education course for Florida Community Association Managers (CAMs) has been certified by the Florida Department of Business and Professional…
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May 28, 2019
Subscription-Based Service Guarantees Savings
NextEra Energy has launched a retail electric concierge shopping service in Texas, called Power Wizard, which relies on artificial intelligence (AI) to monitor rate plans and select the best plans for each customer's unique situation
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May 20, 2019
Agway Energy Services, LLC, a wholly owned subsidiary of Suburban Propane, LP, today announced its corporate partnership with the Baltimore Orioles.
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May 17, 2019
Speaking during a panel at DNV GL's Energy Executive Forum, Gregory Craig, CEO of Griddy, said that, "if customers get screwed all the time, they'll re-regulate."
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May 16, 2019
"It Takes One Bad Story To Set Everything Back", Commissioner Says
Speaking during a town hall at DNV GL's Energy Executive Forum, Illinois Commerce Commissioner Sadzi Oliva encouraged retail energy suppliers to speak out against bad actors in the market if they hope to sustain and grow retail energy markets
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May 8, 2019
Another Supplier Suspends All Direct-Marketing To Residential Customers In State During Investigation's Pendency
In seeking stay of a procedural schedule in a Public Utilities Commission of Ohio investigation proceeding, Verde Energy USA Ohio, LLC stated that it has voluntarily agreed to immediately take steps to cease marketing retail electricity and gas to Ohio residents and cease enrolling new retail…
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May 2, 2019
The Public Utilities Commission of Ohio has approved without modification separate settlements between PUCO Staff and Ambit Northeast, LLC, and between PUCO Staff and Switch Energy, LLC, to resolve previously reported Notices of Probable Non-Compliance issued by Staff
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May 1, 2019
Energy Advisors LLC of Cincinnati, Ohio said that a complaint filed by AEP Ohio against the company identified the wrong company as the company engaged in the alleged behavior leading to the complaint, and denied all of the allegations in the complaint
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April 30, 2019
The Town of Geneva, New York announced that if 400 people enroll in Geneva Community Power, a community solar program launched by the Town of Geneva and Joule Community Power, Geneva will receive a $25,000 sustainability grant.
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