February 19, 2021
ERCOT Exits Emergency Conditions, Ceases Pricing Adjustments
ERCOT exited emergency conditions this morning, with EEA1 terminated at approximately 10:35 a.m. local time
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February 18, 2021
ERCOT Authorizes TDSPs To Restore All Load Associated With Feb. 15 EEA; But EEA3 Condition To Remain Through Friday Morning Peak
ERCOT said in a Feb. 18 market notice that it has, "authorized the Transmission and Distribution Service Providers to restore all Load associated with the EEA that was declared on Monday, February 15, 2021."
February 18, 2021
Texas PUC Orders That TDUs Rotate Outages So That No Customer Is Subjected To An Outage Of More Than 12 Consecutive Hours; Expects Immediate Compliance
The Texas PUC on the evening of Feb. 17 ordered, "all TDUs in the ERCOT region to rotate customers that are properly subject to curtailment under EEA3 in a manner that no such customer is subjected to an outage of more than 12 hours."
February 11, 2021
Extreme Cold Weather Expected To Result In Record Electric Use In ERCOT Region
The Electric Reliability Council of Texas (ERCOT) said today that it is expecting record electric use as a result of the extreme cold temperatures that have already reached much of the ERCOT region.
January 14, 2021
Pa. PUC Approves Utility's Waiver Request To Use Email As Means Of Sending Eligible Customer List Opt-Out Notice For Larger Group Of Customers; Makes Modification To Increase Response Rate
The Pennsylvania PUC granted the petition of Duquesne Light Company for a waiver to allow the EDC to send the triennial Eligible Customer List (ECL) opt-out notice via electronic means to a larger group of customers than done currently
January 13, 2021
Texas Bill Would Create New Category Of Critical Care Customers, Which Would Receive Disconnection Protection From REPs
A bill, H.B. No. 685, has been filed in the Texas House that would establish disconnection and other protections for, "critical care veterinarian customers"
January 7, 2021
PSE&G Receives Approval For Deployment Of Smart Meters
Public Service Electric & Gas announced that it received approval from the New Jersey Board of Public Utilities to invest approximately $700 million during the next four years to provide its 2.3 million electric customers with smart meters, under a territory-wide deployment.
December 22, 2020
ESCO Opposes New York Utility's Tariff Ending Imbalance Waivers Adopted At Start Of COVID Pandemic
Marathon Power, LLC d/b/a Marathon Energy (Marathon Energy) filed comments at the New York PSC in opposition to tariff amendments filed by Central Hudson Gas & Electric Corporation which modified the Index pricing applied to retail suppliers' over- and under-deliveries, such that the average of the…
December 4, 2020
ERCOT Notes Increased Volume Of Move-Out Requests Bypassing Valid Continuous Service Agreements (CSAs), Reminds REPs Bypassing CSA Only Permitted In Limited Circumstances
ERCOT stated in a December 4 market notice that, "It has been brought to ERCOT's attention that a large volume of 814_24 Move-Out Requests have been processed in the past few weeks, which are bypassing existing CSAs."
November 30, 2020
New York Utility To End Imbalance Waivers Adopted At Start Of COVID Pandemic
Central Hudson Gas & Electric has filed tariff revisions at the New York PSC to terminate the following temporary provisions originally adopted in March 2020 at the start of the COVID-19 pandemic:
November 11, 2020
PPL Seeks Waiver To Use Email As Means Of Sending Eligible Customer List Opt-Out Notice For Larger Group Of Customers
Notes Potential For Higher Customer "Engagement" With Customer List Opt-Out Notice
PPL Electric Utilities Corporation ('PPL', 'PPL Electric', or 'Company') petitioned the Pennsylvania Public Utility Commission’s ('Commission') for a waiver of certain Eligible Customer List ('ECL') solicitation requirements provided under Interim Guidelines for Eligible Customer Lists, Final Order…
November 2, 2020
Duquesne Light Seeks Waiver To Use Email As Means Of Sending Eligible Customer List Opt-Out Notice For Larger Group Of Customers
Notes Potential For Higher Customer "Engagement" With Customer List Opt-Out Notice
Duquesne Light Company petitioned the Pennsylvania PUC for a waiver to allow it to send the triennial Eligible Customer List (ECL) opt-out notice via electronic means to a larger group of customers than done currently
October 19, 2020
Texas REP Pulse Power Partners With Law Enforcement To Combat Cyber-Crime
Pulse Power Partners with Law Enforcement to Combat Cyber-Crime
October 6, 2020
ERCOT TDSPs To Host Workshop To Discuss Residential Solar "Customer Experience" In Texas Retail Market (Why Are Solar Customers Calling?)
The ERCOT TDSPs announced that they, "will host an interactive Webex workshop to discuss information related to the current state of the residential solar customer experience in ERCOT’s competitive retail market."
August 21, 2020
Texas PUC Staff Propose Cost To Be Allocated To Individual Retail Providers For Provision Of Low-Income Sync List In FY 2021
Staff of the Public Utility Commission of Texas have proposed the individual amounts to be allocated to individual retail electric providers for provision of the low-income customer identification service for the State fiscal year beginning on September 1, 2020 (FY 2021).
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August 20, 2020
EC Infosystems Successfully Completes Migration of Clearview Energy for Texas Market
UNIONDALE, N.Y. – August 20, 2020 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry , has announced the successful implementation of Clearview Energy for billing and EDI services in the…
July 21, 2020
Retail Energy Marketer Names ClassPass Co-Founder As Chief Product Officer
Arcadia, which offers a retail energy concierge service in addition to offering various clean energy solutions, has appointed Sanjiv Sanghavi as its new Chief Product Officer.
July 13, 2020
New York ESCO "Fundamentally Concerned" About Accuracy Of Estimated Reads, Billing From Utilities For C&I Customers Due To COVID, Asks PSC To Hold Technical Session
Direct Energy Services, LLC and several affiliates submitted comments to the New York PSC, in a proceeding concerning COVID-19, stating that Direct Energy is, "fundamentally concerned about the accuracy of ... [utility] estimated reads as well as the potential pricing, billing and general service…
June 12, 2020
Texas PUC Chair: Would Like To "Wind Down" Electricity Relief Program Before Year-End, Still Discussing Process For Resumption Of Disconnection For Non-Pay For Affected Customers, Some Concerns Remain On Potential Sept. 1 Start
During today's open meeting, Texas PUC Chairman DeAnn T. Walker said that she would like the Electricity Relief Program to wind down by the end of the year.
June 11, 2020
Centrica Announces Executive Departures, Restructures For, "Simpler And More Customer-Focused Business Model"
Centrica plc, the parent of Direct Energy, has announced plans for, "a significant restructure designed to create a simpler, leaner Group focused on delivering for our customers."
May 18, 2020
Oncor, CenterPoint-TDU Provide Update On COVID Electricity Relief Program Customer Enrollment
Several Texas TDUs have filed updates to information reported to the Texas PUC concerning customer enrollment in the COVID-19 Electricity Relief Program ("Program")
May 15, 2020
CenterPoint Energy myTrueCost Texas Electric Shopping Portal To Be Discontinued
CenterPoint Energy's myTrueCost Texas electricity shopping portal will be discontinued effective May 25, 2020, according to an email notice sent to the site's users.
May 12, 2020
Texas TDUs Provide Update On COVID Electricity Relief Program Customer Enrollment
Several Texas TDUs have filed updates to information reported to the Texas PUC concerning customer enrollment in the COVID-19 Electricity Relief Program ("Program")
May 8, 2020
Texas PUC Staff Recommend Denying Texas Legal Services Center Petition For Disconnection Moratorium
Staff of the Public Utility Commission of Texas have recommended denying a petition from Texas Legal Services Center and several other similar groups, which had sought, among other things, to apply a moratorium on utility shutoffs to residential utility services statewide during and for 30 days…
April 29, 2020
Updated: Oncor, CenterPoint-Houston, AEP Texas Report Number Of ESI IDs For Which MarkeTrak Was Submitted By REPs Indicating Customer Qualified For Electricity Relief Program
In response to a Texas PUC directive to the TDUs, Oncor, CenterPoint Energy Houston Electric, and AEP Texas have reported certain information concerning the COVID-19 Electricity Relief Program ("Program")