HomeOctober 6, 2020
ERCOT TDSPs To Host Workshop To Discuss Residential Solar "Customer Experience" In Texas Retail Market (Why Are Solar Customers Calling?)
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The ERCOT TDSPs announced that they, "will host an interactive Webex workshop to discuss information related to the current state of the residential solar customer experience in ERCOT’s competitive retail market."
The workshop will be held Wednesday, October 14, 2020 from 1:30 PM to 3:30 PM (Texas time)
"The TDSPs will host an interactive Webex workshop for REPs to discuss information related to the current state of the residential customer solar experience in the competitive ERCOT market," the TDSPs said in a market notice
The workshop will cover the following topics:
1. Overview: TDSP Experiences with Solar Customers
2. Solar Inquiries Received by the TDSPs
3. Solar Customer Experience
4. TDSP and REP Roles
5. Why are Solar Customers Calling?
6. Market Operations - ERCOT and Load Profiles
7. TDSP Solar Customer FAQs
8. Conclusion & Open Discussion
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