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September 2, 2015
Constellation Energy Power Choice, Inc. would contribute $40,000 to Operation Fuel to resolve allegations that it failed to provide proper notice to some of its Connecticut customers regarding the expiration of their fixed price term, and that a price change would be effective after such expiration…
August 28, 2015
The Connecticut PURA adopted a final order under which Direct Energy Services, LLC will contribute $20,000 to Operation Fuel to resolve allegations that it failed to provide proper notice to some of its Connecticut customers regarding the expiration of their fixed price term, and the price that…
August 20, 2015
The Connecticut Public Utilities Regulatory Authority sought briefs regarding Public Act 15-90, which banned variable rates for residential customers, but which directed PURA to develop recommendations for appropriate rate treatment for customers whose fixed prices expire.
August 3, 2015
Direct Energy Services, LLC would contribute $20,000 to Operation Fuel to resolve allegations that it failed to provide proper notice to some of its Connecticut customers regarding the expiration of their fixed price term, and the price that would be effective after such expiration, in advance of…
July 28, 2015
An initial decision from a Pennsylvania ALJ concerning a complaint filed against Liberty Power Holdings, LLC would dismiss the complaint because the PUC does not have authority to issue refunds to larger business customers.
July 13, 2015
A Connecticut PURA final decision requires Choice Energy, LLC to provide refunds to certain customers, who were served under a fixed rate contract, that PURA concludes did not receive a notice about a change in their generation price 30-60 days before the end of their contract as required under…
July 10, 2015
PURA Sets Technical Meeting on Variable Rate Review
July 7, 2015
The Connecticut PURA has sought comment on its mandate under the state's recently adopted statutory ban on variable electric rates to develop an appropriate rate structure for residential customers whose fixed price contracts expire and who do not make an affirmative selection in response to such…
June 26, 2015
The Connecticut PURA has assigned Docket 15-06-15 for its review of variable rates required by Public Act 15-90, which generally bans variable rates but does delegate to PURA the rate treatment for customers on expiring fixed rate contracts who do not take an affirmative action in response to such…
June 23, 2015
Electric suppliers should not be permitted to charge customers any rate for a month that varies from the rate listed on the previous month's bill as the rate for the next month, the Connecticut Office of Consumer Counsel said in comments to PURA
May 5, 2015
The New York PSC announced that the Department's Consumer Advocate, "is conducting a detailed investigation into Ambit Energy, one of the largest competitive energy companies in the State."
April 27, 2015
The Maine PUC has adopted final versions of standardized notice forms setting forth the requirements for the terms of service customer disclosure statement and renewal notices for residential and small non-residential customers which shall be used by retail electric suppliers.
March 25, 2015
The Connecticut Energy & Technology joint committee has reported favorably a bill (S.B. No. 573) which would prohibit retail suppliers from charging variable electric rates to residential customers.
March 16, 2015
In response to the Connecticut PURA's newly opened review of its termination fee policies, Viridian Energy informed PURA that it has been following statutory requirements
February 23, 2015
The Maine PUC has issued for comment draft versions of standardized notice forms setting forth the requirements for the terms of service and renewal notices for residential or small non-residential customers
February 6, 2015
TXU Energy said today that it is distributing nearly $46 million to customers in cashback rewards related to 2014.
December 30, 2014
Proposed revisions to customer protection rules in Maryland, "would effectively make it impossible for suppliers to retain and renew customers, driving suppliers out of the market, to the detriment of customers," the Retail Energy Supply Association said in comments to the PSC (PC 35).
December 19, 2014
As part of its natural gas retail market investigation (I-2013-2381742), the Pennsylvania PUC has immediately commenced a review of changes to the natural gas disclosure requirements related to residential and small business customers.
December 10, 2014
Direct Energy has ceased selling products under the New Leaf Energy brand.
November 19, 2014
Spark Energy will, at this time, acquire a smaller Connecticut customer book from Town Square Energy than originally contemplated, after the Connecticut PURA informed the suppliers that it could not sanction the assignment of certain customers whose contracts PURA interpreted as being expired.
November 6, 2014
The Connecticut PURA has adopted forms and associated requirements to be used for several statutorily required notices to be sent by retail electric suppliers, adopted new product definitions, and clarified several rules, including a finding that sending generic terms and conditions do not meet…
October 23, 2014
The Connecticut PURA has opened a review of Choice Energy, LLC's compliance with the requirement to send renewal notices to customers whose fixed price contracts are expiring.
October 3, 2014
The Pennsylvania PUC has issued a final order providing guidance to retail electric and natural gas suppliers regarding the renewal notices required to be sent to customers taking both gas and electric service from the same supplier, given that recent changes to the electric notice rules mean the…
August 29, 2014
Staff of the Maryland PSC have proposed eliminating the ability for retail electric and natural gas suppliers to obtain customer consent for a switch via a verbal authorization, such as a TPV, and would instead require that all authorizations be in the form of written or electronic consent.
July 25, 2014
The Maine PUC has proposed in a rulemaking that variable rates offered by retail electric suppliers shall be specified in terms of an index or formula and, "must be reasonably reflective of electricity market conditions."
