September 22, 2026
New York PSC Issues Show Cause Order To ESCO
The New York PSC issued a show cause order to…
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September 2, 2026
Retail Supplier To Pay $28,000 Under Pennsylvania Settlement To Resolve Alleged Slamming
A retail energy supplier would pay $28,000 under a settlement with the Pennsylvania PUC's Bureau of Investigation and Enforcement to resolve alleged instances of slamming
July 20, 2026
New York PSC Issues Show Cause Order To Multiple ESCOs & Brokers
The New York PSC issued show cause orders to multiple ESCOs and energy brokers and consultants
June 9, 2026
Broker Is Referring, To PUC, Multiple "Choice Program" Scam Calls Received By Its Customers
Tom Williamson, President at broker-consultant MSI Utilities, warned that many of its clients in Ohio have reported phone calls from individuals claiming to represent the "Customer Choice Program", "Energy Choice Program", "Price Protection Program" or, "some misleading version of the above."
May 8, 2026
Retail Energy Regulator Affirms Individuals Who Are Authorized To Enroll With A Retail Supplier
Spark energy provided the following statement concerning the matter: "We are pleased to see this matter concluded. Our focus remains on providing quality service to customers across the Chicago metropolitan area while maintaining full commitment to all state and federal regulatory standards."
September 15, 2025
Delegated Commissioner Seeks License Revocation, $5 Million Penalty Against Retail Supplier For Alleged Deceptive Practices
Massachusetts DPU Commissioner Cecile Fraser, in the capacity of Delegated Commissioner, has issued a Notice of Probable Violation against CleanChoice Energy, Inc.
September 9, 2025
Retail Supplier To Exit State, Pay $8 Million Under Consent Decree
Clearview Electric, Inc., d/b/a Clearview Energy ("Clearview Electric" or ·"Defendant") would pay about $7 million in restitution and would cease selling retail electricity and natural gas in Illinois under a Consent Decree with the Illinois Attorney General (AG) to resolve allegations from the AG…
September 9, 2025
PUC Staff Alleges "One-Sided" Contracts From Retail Supplier Violate Law
Staff Seeks $900,000 Penalty Against Supplier, Rescission Of Licenses
SunSea provided the following statement concerning the matter:
March 27, 2025
Scam Calls Telling Customers They've Switched Retail Supplier & Can Only Stop Switch Via Termination Fee Payment Are Spoofing Pa. PUC Phone Number
The Pennsylvania Public Utility Commission (PUC) today issued a consumer alert warning about a scam involving telephone calls that falsely claim to be from the PUC, using the phone number of the Commission’s Philadelphia office as the caller ID.
January 20, 2025
Several Utilities Oppose Daily Updates To 'Do Not Switch' List
Several Maryland utilities have recommended that the Maryland PSC require only weekly, not daily, updates to the list of customers who do not wish to be contacted by, or switched to, a retail energy supplier
January 16, 2025
IL Attorney General Files Suit Against Retail Supplier, Alleges Deceptive Practices, Altered Recordings
IL Attorney General Files Suit Against Retail Supplier, Alleges Deceptive Practices, Altered Recordings The Illinois Attorney General announced in a news release that the AG filed a lawsuit against…
September 25, 2024
Retail Supplier To Exit State Under Settlement With PUC Staff
A retail energy supplier has agreed to wind-down its retail electric and gas businesses in…
May 21, 2024
Regulator Issues $3 Million Notice Of Violation Against Retail Supplier
A retail energy regulator has formally issued a Notice of Violation and Assessment of Civil Penalty (NOV) against…
May 6, 2024
Regulator's Staff Seeks $3 Million Penalty Against Retail Supplier
The staff of a retail energy regulator sought…
May 2, 2024
Pa. PUC Issues Reminders To Retail Suppliers On Marketing Rules, Says Prompted In Part By Specific Marketing Practices Brought To PUC's Attention, Warns Of Penalties, Licensing Actions
PUC Warns Against Use Of Term "Rate Discount"
The Pennsylvania PUC recently issued a Secretarial Letter to retail energy suppliers providing guidance and reminders on what is expected of suppliers when marketing in general and in…
January 23, 2024
Texas Retail Provider To Pay $32,000 Under Settlement With PUC Staff, Issue Refunds
A REP would pay $32,900 under a settlement with…
October 4, 2023
Attorney General Files Suit Against Retail Supplier, Seeks License Revocation, Consumer Contract Rescission
Alleged Violations Include Referring To Energy Choice As "State" "Program", Even In Situations Where Supplier Does Not Say Program Designed To Save Money A state Attorney General has…
April 6, 2023
PSC Orders Retail Supplier To Return All Customers To Default Service
After a hearing addressing a response to a show cause order, the Maryland PSC directed SunSea Energy, LLC (Sunsea) to return all of its Maryland customers, both electricity and gas, to default service by 5 p.m. April 10, 2023
March 20, 2023
PSC Staff Seeking $400,000 Fine Against Retail Supplier, License Revocation
In testimony concerning a complaint case brought by Maryland PSC Staff against SFE Energy Maryland Inc. d/b/a SFE or SFE Energy ("SFE" or the "Company"), Maryland PSC Staff recommended that the PSC impose a civil penalty of $400,000 on SFE and that the Commission revoke SFE’s electricity and natural…
February 8, 2023
"THIS IS FRAUD", PSC Chair Says Of Supplier's "Threatening" Notice On Mailer To Customer
Chair Says Utilities Have "Responsibility" To File Complaint Against Retail Suppliers When Aware Utility Name Misused By Suppliers
January 26, 2023
PSC Staff Seek Show Cause Order Against Retail Supplier
The Staff of the Public Service Commission of Maryland filed a complaint seeking that the Commission, "issue an order directing that SFE Energy Maryland, Inc., d/b/a SFE or SFE Energy ('SFE') show cause why its license to provide electricity and electricity supply services should not be suspended or…
July 18, 2022
Pennsylvania PUC Urges Consumers To Be Alert For "Energy Marketing Scams"
PUC Reiterates Recent Warning To Suppliers On Marketing
The Pennsylvania Public Utility Commission (PUC) today urged Pennsylvania consumers, "to be alert for potential energy marketing scams, especially unsolicited telemarketing calls requesting immediate action and promising far-reaching savings on energy bills."
March 4, 2022
New York Attorney General Files Suit Against Retail Supplier, Seeking Penalties, Restitution
New York Attorney General (AG) Letitia James recently filed a lawsuit against…
February 24, 2022
PUC Approves Settlement Under Which Retail Supplier Will Pay $156,000 To Resolve Alleged Unauthorized Enrollments From In-Store Marketing, Use Of ECL
The Pennsylvania PUC approved without substantive modification a settlement between…
February 16, 2022
Retail Supplier Would Pay $20,000 Under Settlement Related To Enrollments
Has Returned A Handful Of Customers To Default Service After Audit Of Enrollments
A retail energy supplier would agree to a forfeiture of $20,000 under a settlement with…