August 30, 2021
Staff Alleges Falsified TPV
Staff of the Public Utilities Commission of Ohio has recommended that PUCO deny the application of Switch Energy, LLC ("Switch") to renew its competitive retail electric service (CRES) provider license
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August 6, 2021
The Office of Education, Outreach, and Enforcement (hereafter, "Staff") of the Connecticut Public Utilities Regulatory Authority has newly moved for PURA to issue a Notice of Violation and Assessment of Civil Penalty against Liberty Power Holdings, LLC, which would require Liberty to return all of…
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July 19, 2021
Mega Energy of New England, LLC would return all of its residential electricity customers in Connecticut to default service and "permanently" exit the state's residential market, and pay $250,000, under a settlement with the Office of Education, Outreach, and Enforcement (EOE) of the Connecticut…
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May 21, 2021
In response to a motion for clarification from Vistra Corp., the Connecticut PURA adopted a single change to the third-party verification (TPV) script that retail suppliers must use under PURA's Marketing Standards, but denied other sought changes
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May 4, 2021
The Connecticut Public Utilities Regulatory Authority (Authority or PURA) issued a Notice of Violation and Assessment of Civil Penalty to Mega Energy of New England, LLC (Mega or Company) under which PURA would adopt, among other things, a $750,000 fine and which would require Mega to return all…
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April 15, 2021
The Pennsylvania PUC approved without modification a settlement between Vista Energy Marketing, L.P. and the PUC's Bureau of Investigation and Enforcement (I&E), under which Vista will pay $4,000 to resolve four alleged instances of slamming
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March 18, 2021
Settlement Also Includes Customer Refunds, Changes In Sales Practices
Atlantic Energy MD, LLC (Atlantic Energy) would pay a civil penalty of $250,000 as part of a settlement with Staff of the Maryland Public Service Commission (Staff) and the Maryland Office of People's Counsel (OPC) (collectively, the "Settling Parties") to resolve various alleged violations by…
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March 17, 2021
Directs Regulator's Staff To Develop Straw Proposal On Appropriate Retail Supplier Products For Low-Income Customers Proposal For Variable Rate Contract Disclosures, Rate Change Notices To Be Developed
A Massachusetts DPU hearing officer issued directives to retail energy suppliers and DPU Staff to develop straw proposals regarding various Tier Two initiatives in the DPU's ongoing retail energy markets investigation (DPU 19-07)
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March 1, 2021
Supplier Prohibited From Residential Marketing Via Other Channels For One Year
The Maine PUC issued an order finding that, "Electricity Maine, LLC (Electricity Maine) engaged in conduct in violation of 35-A M.R.S. § 3203 and Chapter 305 of the Commission’s Rules, both of which govern the retail competitive sale of electricity in Maine. Electricity Maine sales agents, during…
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February 19, 2021
RPA Energy, Inc. d/b/a Green Choice Energy (RPA Energy) petitioned the Public Utilities Commission of Ohio for waivers of certain rules governing the third-party verification (TPV) process for new customers enrolled through sales channels requiring TPV. The requested waivers will enable RPA Energy…
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January 15, 2021
Major Energy Services LLC and Major Energy Electric Services LLC ('Major' or 'Company') and the Staff of the Public Utilities Commission of Ohio ('Staff') entered into a stipulation under which it will pay $115,000, plus provide nearly $200,000 in refunds, to resolve all of the issues identified by…
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December 22, 2020
Alleged Violations Include Failure To Cease Telemarketing During Declared State Of Emergency DPS Employees Allegedly Received Cold Calls From ESCO Agents
The New York PSC issued an order to show cause to SunSea Energy, LLC under which SunSea is ordered to show cause within 30 days, "why Department of Public Service Staff’s identification of apparent violations are incorrect and SunSea’s eligibility to provide retail energy services as an ESCO in New…
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December 17, 2020
Draft Addresses Whether Wet Signature Required For Supplier's Inbound Telephonic Enrollments Also Addresses Whether Recordings Met Standard For Enrollment Verification
A Maryland PSC Public Utility Law Judge has issued a proposed order in a proceeding addressing a complaint filed by Commission Staff against SmartEnergy Holdings d/b/a SmartEnergy
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December 14, 2020
Enforcement Recommends Requiring Suppliers' Customers To Be Dropped To Default Service Unless Supplier Obtains Signed Contract
The Compliance and Enforcement Unit ('CEU') within the Consumer Affairs Division ('CAD') of the Maryland Public Service Commission has recommended that the PSC's Office of Staff Counsel initiate a complaint against StateWise Energy Maryland LLC ('StateWise') concerning alleged violations of…
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November 20, 2020
Proposal To Define Small C&I Customer Addresses Proposal For Regulator's Near Real-Time Access To Telemarketing Recordings, TPVs Regulator Seeks Comment On Changes To Current Limit On Door-to-Door Marketing Notice Of Five Municipalities
A Massachusetts DPU hearing officer has sought comment on several DPU Staff and stakeholder proposals regarding the DPU's ongoing investigation into retail energy marketing issues (Docket 19-07)
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October 2, 2020
Staff: "Fair Dealing Dictates That Residential Customers Receive Equally Fair Treatment," As Non-Residential Customers Receive Under COMAR Provision
Staff of the Maryland PSC have recommended that the Commission revoke the electric supplier license of SunSea Energy, LLC, and impose a civil penalty of $500,000, as Staff alleged that, among other things, the company engaged in a, "pattern of deceit," that allegedly included instances of slamming…
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August 5, 2020
The Maine PUC issued an order directing Town Square Energy, LLC (Town Square) to, "show cause why it should not be found to have violated Maine law and Commission rules regarding its operations as a licensed competitive electricity provider (CEP) in Maine and be subject to appropriate sanctions."
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July 22, 2020
Reliant Energy Retail Services, LLC would pay $100,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.474, concerning Reliant's alleged failure to maintain and produce authorization of verification, as…
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July 15, 2020
The Public Utilities Commission of Ohio approved a stipulation between Tomorrow Energy Corporation and PUCO Staff under which Tomorrow Energy agrees to a forfeiture of $126,000 to resolve certain alleged violations related to the enrollment process
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July 1, 2020
The Public Utilities Commission of Ohio adopted without modification a stipulation between Provision Power and Gas, LLC d/b/a Quake Energy and PUCO Staff under which Provision Power and Gas has agreed to a forfeiture of $100,000 to resolve alleged violations contained in a Notice of Probable…
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June 16, 2020
StateWise Energy Pennsylvania LLC and SFE Energy Pennsylvania, Inc. (collectively, "StateWise") submitted to the Pennsylvania PUC a Petition for Partial Rescission, or in the alternative, Petition for Partial Waiver, of the Commission’s March 16, 2020 Emergency Order which prohibited door-to-door…
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June 12, 2020
SFE Energy Ohio, Inc. and StateWise Energy Ohio LLC ('collectively, 'StateWise'), petitioned the Public Utilities Commission of Ohio ('PUCO' or 'Commission') for a waiver of PUCO's March 17, 2020 directive requiring competitive providers of retail electric service ('CRES') and competitive retail…
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June 2, 2020
In a stipulation with Staff of the Public Utilities Commission of Ohio, Provision Power And Gas, LLC d/b/a Quake Energy has agreed to a forfeiture of $100,000, upon approval of the stipulation, to resolve alleged violations contained in a Notice of Probable Non-Compliance dated January 13, 2020
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May 29, 2020
Regulator Says Supplier's Actions Harmed Retail Market, Competitors
Updated: Details from the dissent of Commissioners Bocanegra and Oliva has been added in the story below
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May 26, 2020
Regulator To Examine New Requirement For Default Service Rate To Be Listed On Retail Supplier Contract Summary Form
May Link Potential Requirement For Recording Entirety Of Door-to-Door Marketing To Supplier's Election To Use "Enhanced" TPV (Interactive Discussion)
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