September 26, 2019
The Public Utilities Commission of Ohio granted Constellation NewEnergy, Inc. and Constellation NewEnergy-Gas Division, LLC’s request for a waiver of Ohio Adm.Code 4901:1-21-06(C) and 4901:1-29-06(B), which prohibit customer enrollments without proof of consent, to allow for the use of online…
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September 26, 2019
The Public Utilities Commission of Ohio granted Direct Energy Business, LLC and Direct Energy Services, LLC a waiver of certain rules governing the third-party verification (TPV) process for new customers enrolled through sales channels requiring a TPV, to allow for a "digital" TPV process, subject…
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September 24, 2019
Suppliers Support Requiring TPV For Door-to-Door Sales, Any Sale From Outgoing Telesales Call
A group of retail electric suppliers (supplier working group, or SWG) have filed comments opposing the "unprecedented" proposed door-to-door and telesales recording and retention requirements contained in a straw proposal from consumer advocates in Massachusetts
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September 23, 2019
Now-Shelved UBP Changes Had Also Included Limits On Contract Assignment, Limits On ESCOs Acting As Customer's Agent
The New York PSC has issued a written order disposing of requests for rehearing and clarification of its January 2018 order which had adopted numerous changes to the Uniform Business Practices (UBPs) applicable to ESCOs, and the written order confirms that, aside from two discrete changes to the…
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September 19, 2019
At its session today, the New York PSC voted to adopt what were described by Staff as "narrow" and "discrete" changes to the Uniform Business Practices applicable to ESCOs
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September 16, 2019
The District of Columbia PSC has again issued for public comment proposed changes to language regarding the rescission period in sections 327.15 of the Consumer Bill of Rights (CBOR) rules
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September 4, 2019
The Maine Office of the Public Advocate has recommended to the Maine PUC that the PUC suspend Electricity Maine’s retail electric supplier license for a minimum of one year and impose a civil penalty of no less than $1 million on the company
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August 27, 2019
Prohibits Retail Supplier Service To Assistance Program Customers, Except Where Savings Guaranteed Allows Some Auto-Renewals Requires Suppliers To Report All Rates To Attorney General
Requires Disclosure Of Price To Compare In Marketing, On Supplier Bills
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August 27, 2019
Prohibits Retail Supplier Service To Assistance Program Customers, Except Where Savings Guaranteed Allows Some Auto-Renewals Requires Suppliers To Report All Rates To Attorney General
Requires Disclosure Of Price To Compare In Marketing, On Supplier Bills
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August 16, 2019
Competitor Says Waivers Should Only Be Granted When Sales Force Is Internal Employees
Subject to an additional condition, Staff of the Public Utilities Commission of Ohio have recommended that the Commission grant the petition of Star Energy Partners LLC for a partial waiver of certain requirements set forth in Ohio Admin. Code 4901:1-21-06 with respect to third-party verifications…
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August 9, 2019
Staff of the Public Utilities Commission of Ohio have recommended that PUCO approve, with additional conditions proposed by Staff, an application from Direct Energy Business, LLC and Direct Energy Services, LLC of certain rules governing the third-party verification (TPV) process for new customers…
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August 2, 2019
Staff of the Public Utilities Commission of Ohio have recommended that PUCO approve, with additional conditions proposed by Staff, an application from Constellation NewEnergy for various rule waivers to allow Constellation to enroll retail customers in Ohio through an online, interactive process, or…
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July 31, 2019
Supplier Alleged To Have Charged Rate In Excess Of 18¢/kWh, Called "Miscalculation" By Supplier
The Public Utilities Commission of Ohio approved a stipulation between National Gas & Electric (NG&E or Company) and PUCO Staff under which National Gas & Electric agreed to a forfeiture of $250,000 to resolve alleged violations detailed in a Staff Notice of Probable Non-Compliance dated September…
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July 31, 2019
Supplier Prohibited From Residential Marketing, Enrollment For Six Months, Except For Online Enrollments Decision Sets Standard Under Which TPVs Are Invalid
A final decision from the Connecticut PURA imposed a $1.5 million fine on Liberty Holdings, LLC [sic] (Liberty or Company) and prohibits Liberty from accepting new residential customers and/or marketing to residential customers via any means other than online enrollments for six months
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July 17, 2019
The Public Utilities Commission of Ohio has granted AEP Energy, Inc.'s petition for a waiver of the current rules concerning third-party verification for door-to-door electricity and natural gas sales
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July 17, 2019
Alleged To Have Charged Rate In Excess Of 18¢/kWh, Called "Miscalculation" By Supplier
National Gas & Electric (NG&E or Company) has agreed to a forfeiture of $250,000 under a settlement with Staff of the Public Utilities Commission of Ohio to resolve alleged violations detailed in a Staff Notice of Probable Non-Compliance dated September 11, 2018
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July 15, 2019
Staff of the Maryland PSC have requested that the Commission issue a fine of $170,000 to Smart One Energy, LLC ("Smart One" or "SOE") for, among other things, allegedly not obtaining 'wet signatures' for telephonic enrollments
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July 15, 2019
The Maryland PSC has dismissed a complaint against Atlantic Energy MD LLC that had been filed by Technical Staff of the Commission
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June 21, 2019
The Secretary of the New York PSC has granted a further extension for ESCO compliance with the revised Uniform Business Practices (UBPs) that had been adopted on January 19, 2018.
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June 19, 2019
Validity Of Initials (Used In E-TPV) As Valid Signature In Dispute One Supplier Concedes It Did Not Obtain Wet Signature After Telesales, As Generally Required In Maryland
Several retail suppliers responded to separate show cause orders issued by the Maryland PSC.
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June 18, 2019
The Retail Energy Supply Association has sought from the New York PSC a further extension for ESCO compliance with the newly revised Uniform Business Practices (UBPs) that had been adopted on January 19, 2018
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June 14, 2019
Staff: "Counter-Intuitive" That Customer Who Signed Up For Fixed Rate Would Expect Their Auto-Renewal Would Be Variable Staff Propose Entire Sales Conversation Be Recorded (Not Just TPV) Staff Propose GPS Requirement For Door-to-Door Agents
Staff Propose That Municipal Aggregation Rates Be Posted On State's Shopping Website, At Top Of Results
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June 4, 2019
PUCO Staff's October 2018 notice of probable non-compliance to Great American Power, LLC has been made public, disclosing more details on allegations which led to the stipulation first reported yesterday (see original story below)
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June 4, 2019
Addresses "Do Not Switch" Mechanism
In advance of a June 6 technical session, Staff of the Massachusetts DPU have proposed a tiered approach to addressing issues raised in the DPU's wide ranging investigation of the retail electric market (Docket 19-07)
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June 3, 2019
PUCO Staff's October 2018 notice of probable non-compliance to Great American Power, LLC has been made public, disclosing more details on allegations which led to the stipulation first reported yesterday (see original story below)
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