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Third-Party Verification (TPV)

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Retail Supplier Receives Waiver From TPV Rules

The Public Utilities Commission of Ohio granted Direct Energy Business, LLC and Direct Energy Services, LLC a waiver of certain rules governing the third-party verification (TPV) process for new customers enrolled through sales channels requiring a TPV, to allow for a "digital" TPV process, subject…

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Retail Suppliers Oppose "Unprecedented" Recording Process For Entire Sales Interaction Contained In Consumer Advocates' Straw Proposal

Suppliers Support Requiring TPV For Door-to-Door Sales, Any Sale From Outgoing Telesales Call

A group of retail electric suppliers (supplier working group, or SWG) have filed comments opposing the "unprecedented" proposed door-to-door and telesales recording and retention requirements contained in a straw proposal from consumer advocates in Massachusetts

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Updated: New York PSC Won't Adopt Host Of ESCO UBP Changes At This Time (Such As TPV Requirement For New Sales Channel)

Now-Shelved UBP Changes Had Also Included Limits On Contract Assignment, Limits On ESCOs Acting As Customer's Agent

The New York PSC has issued a written order disposing of requests for rehearing and clarification of its January 2018 order which had adopted numerous changes to the Uniform Business Practices (UBPs) applicable to ESCOs, and the written order confirms that, aside from two discrete changes to the…

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PUC Staff Support Another Retail Supplier's Sought Waiver Of Certain TPV Requirements For Electronic TPV

Competitor Says Waivers Should Only Be Granted When Sales Force Is Internal Employees

Subject to an additional condition, Staff of the Public Utilities Commission of Ohio have recommended that the Commission grant the petition of Star Energy Partners LLC for a partial waiver of certain requirements set forth in Ohio Admin. Code 4901:1-21-06 with respect to third-party verifications…

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PUC Approves Stipulation Under Which Retail Supplier Agrees To $250,000 Forfeiture, Customer Refunds

Supplier Alleged To Have Charged Rate In Excess Of 18¢/kWh, Called "Miscalculation" By Supplier

The Public Utilities Commission of Ohio approved a stipulation between National Gas & Electric (NG&E or Company) and PUCO Staff under which National Gas & Electric agreed to a forfeiture of $250,000 to resolve alleged violations detailed in a Staff Notice of Probable Non-Compliance dated September…

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Regulator Issues $1.5 Million Fine To Retail Supplier, In Final Order

Supplier Prohibited From Residential Marketing, Enrollment For Six Months, Except For Online Enrollments Decision Sets Standard Under Which TPVs Are Invalid

A final decision from the Connecticut PURA imposed a $1.5 million fine on Liberty Holdings, LLC [sic] (Liberty or Company) and prohibits Liberty from accepting new residential customers and/or marketing to residential customers via any means other than online enrollments for six months

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Third-Party Verification (TPV) News (Page 5) | EnergyChoiceMatters.com