September 12, 2018
NOV Would Impose $1.5 Million Penalty NOV Addresses Sales/Marketing Language Used By Agents Also Interprets Use of "Cost Recovery Fees" For Non-Commodity Products
The Connecticut PURA has issued a Notice of Violation and Assessment of Civil Penalty against, "Direct Energy, LLC [sic]," in which the NOV alleges various violations of marketing and disclosure rules, and would impose a $1.5 million penalty and suspend Direct Energy's ability to sign up new…
Click for More
August 22, 2018
Staff of the Public Utilities Commission of Ohio have recommended approval, as more specifically described below, of a petition for a waiver of third party verification for customer-initiated inbound calls to a retail natural gas supplier which result in an enrollment, provided that the entire call…
Click for More
July 24, 2018
The Secretary of the New York PSC issued a notice extending the deadline for compliance with the newly revised Uniform Business Practices (UBPs) that had been adopted on January 19, 2018
Click for More
July 13, 2018
The Pennsylvania Public Utility Commission approved in a final order a Settlement Agreement (Settlement) filed on May 12, 2017, by the Commission’s Bureau of Investigation and Enforcement (I&E) and Residents Energy, LLC (Residents or Company) (collectively, the Parties), with respect to an informal…
Click for More
June 15, 2018
The Pennsylvania Public Utility Commission adopted without modification a previously reported proposed Joint Settlement Petition (Settlement) filed on April 6, 2017, by the Commission’s Bureau of Investigation and Enforcement (I&E) and American Power & Gas of Pennsylvania, LLC (AP&G or Company)…
Click for More
March 29, 2018
The New York PSC has extended until July 26, 2018 the deadline for ESCOs to comply with the Commission’s January 19, 2018 Order Adopting Revised Uniform Business Practices
Click for More
March 26, 2018
Requires Suppliers Must Include "Prominent" Link To PSC's Consumer Rate Board On Website
The District of Columbia PSC has issued a third notice of proposed rulemaking addressing the consumer bill of rights for customers of retail electric and gas suppliers.
Click for More
March 12, 2018
PUC Rule Proposes Requiring Retail Suppliers To Record Entirety Of Door-to-Door Interactions Would Extend Proposed Rules To Small Commercial Service
The Maine PUC opened a rulemaking governing retail electricity marketing rules that would, among other things, ban commission-based compensation for door-to-door sales and would require the entirety of door-to-door interactions to be recorded.
Click for More
March 8, 2018
AEP Energy has filed a petition with the Public Utilities Commission of Ohio for waivers of certain of the current third party verification requirements for door-to-door electric and natural gas sales so that customers may complete verifications on their own smart devices or via email.
Click for More
March 5, 2018
Direct Energy filed at the Public Utilities Commission of Ohio to request waivers of certain rules governing the third-party verification (TPV) process for new customers enrolled through sales channels requiring TPV.
Click for More
March 2, 2018
The Pennsylvania Public Utility Commission has issued for public comment, prior to final consideration and disposition, a proposed Settlement Agreement (Settlement) filed on May 12, 2017, by the Commission’s Bureau of Investigation and Enforcement (I&E) and Residents Energy, LLC (Residents or…
Click for More
March 2, 2018
The Pennsylvania Public Utility Commission has issued for public comment, prior to final consideration and disposition, a proposed Joint Settlement Petition (Settlement) filed on April 6, 2017, by the Commission’s Bureau of Investigation and Enforcement (I&E) and American Power & Gas of…
Click for More
February 26, 2018
After considering actions taken in response to a show cause order, the New York PSC issued an order maintaining MPower Energy, LLC's eligibility as an ESCO and continuing MPower's ability to enroll new residential and non-residential customers.
Click for More
February 20, 2018
Raises Concern On Changes Governing Assignment Of Contracts, In Addition To Changes Regarding Budget Billing, TPVs
The National Energy Marketers Association (NEM) has filed with the New York PSC a petition for clarification and/or rehearing of the PSC's Order adopting revised uniform business practices issued on January 19, 2018
Click for More
February 15, 2018
The Impacted ESCO Coalition (IEC) filed a request with the New York PSC for an extension of time to comply with Section 1 of the recently revised Uniform Business Practices (UBP) which modified the definition of "marketing" under the UBP to include, "direct in-person contact."
Click for More
February 12, 2018
NEM Says UBP Revision Order Uses Older Definition Of Small Non-Residential Customer, Requires Clarification
The National Energy Marketers Association (NEM) submitted a filing at the New York PSC to request a ninety-day extension for ESCO compliance with certain requirements in the Commission’s Order Adopting Revised Uniform Business Practices in the above-referenced proceeding issued on January 19, 2018.
Click for More
February 7, 2018
The New York PSC denied a request from the Retail Energy Supply Association for a 60-day extension of the effective date of the recently revised Uniform Business Practices ("UBP") requirements
Click for More
February 5, 2018
The Retail Energy Supply Association requested a sixty (60) day extension of time of the effective date of the revised Uniform Business Practices (UBP) requirements adopted by the New York PSC in January
Click for More
January 22, 2018
The New York PSC has adopted an order with changes to the Uniform Business Practices that now require ESCOs, for residential and small non-residential customers, to conduct, "an independent third party verification," for any sale resulting from a scheduled appointment, in addition to door-to-door…
Click for More
December 7, 2017
The Illinois Commerce Commission has opened a new rulemaking proceeding to address the service obligations, sales and marketing practices of Alternative Gas Suppliers
Click for More
November 28, 2017
Star Energy Partners LLC petitioned the Public Utilities Commission of Ohio for a partial waiver of certain requirements set forth in Ohio Admin. Code 4901:1-21-06 with respect to third-party verifications (TPVs) that are required for door-to-door sales, with Star Energy Partners requesting that the…
Click for More
November 17, 2017
Several retail natural gas suppliers have petitioned the Public Utilities Commission of Ohio for a waiver of the requirement to obtain third-party verification for all telesales.
Click for More
October 19, 2017
Making modifications required by the Illinois Joint Committee on Administrative Rules (JCAR), the Illinois Commerce Commission adopted new rules governing retail electric supplier marketing.
Click for More
September 18, 2017
PSC Alleges Slamming, Coaching On TPVs
The New York PSC issued a show cause order to Flanders Energy LLC
Click for More
September 13, 2017
Mandatory Telephone Call To Customers About Renewals Also Rejected "Written" Notice For 20% Variable Rate Increases Adopted
The Illinois Joint Committee on Administrative Rules (JCAR) largely approved revisions to the retail electricity marketing rules as approved by the Illinois Commerce Commission in a second notice, but ordered several key revisions, including the elimination of double verification for in-person sales…
Click for More