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March 2, 2017
The New Hampshire PUC approved a settlement among Clearview Electric, Inc., PUC Staff and the Office of Consumer Advocate under which Clearview will suspend all marketing and sales activities in New Hampshire for a period of at least two years, while permitting Clearview to continue to serve its…
March 1, 2017
In response to a show cause order issued by the New York PSC, in which the PSC alleged various violations of the Uniform Business Practices, including alleged slamming, Spark Energy, LLC and Spark Energy Gas, LLC alleged that the PSC's show cause order, "contains numerous factual errors and…
February 24, 2017
Palmco Power CT, LLC has entered into a settlement with the Connecticut Attorney General and Consumer Counsel under which it is returning all of its remaining Connecticut electricity customers to default service, and is making a voluntary $5 million donation and contribution to the State of…
February 21, 2017
The total volume of electric complaints filed by consumers with the Public Utility Commission of Texas (PUCT) in Calendar Year 2016 decreased by approximately 30% from last year’s record low volume, Regulatory Compliance Services reported
February 20, 2017
The Connecticut PURA has scheduled for March 8 a status conference concerning the Office of Consumer Counsel's petition for PURA, "open a proceeding investigating the effects of abusive electric supplier marketing practices on vulnerable populations."
February 20, 2017
TDU To Pay $425,000 Fine Under Settlement With Texas PUC Staff
Sharyland Utilities, L.P. is to issue refunds, through one of three avenues including through a customer's retail electric provider, and pay a $425,000 fine under a settlement with Staff of the Public Utility Commission of Texas that resolves Staff's investigation into alleged violations of 16 Tex…
February 9, 2017
A Texas Administrative Law Judge issued an interim order granting a partial summary decision which concludes that Current Utilities, Inc., "served as an aggregator and provided aggregation services without first registering as an aggregator."
February 6, 2017
Frontier Utilities, LLC would pay $160,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve an investigation of Frontier for alleged violations of 16 Tex. Admin. Code §§ 25.474(n), related to Fees, and 25.498(c)(7)(G), related to Requirements for Prepaid Service.
February 2, 2017
FERC approved a settlement between its Office of Enforcement and Covanta Haverhill Associates LP under which Covanta Haverhill Associates will pay a civil penalty of $36,000.
February 2, 2017
FERC approved a settlement between its Office of Enforcement (Enforcement) and GDF SUEZ Energy Marketing NA, Inc. (GSEMNA) under which GSEMNA will pay a civil penalty of $41 million and disgorge $40.8 million.
February 1, 2017
In the wake of a petition from the Connecticut Office of Consumer Counsel to open an investigation into alleged "abusive" practices of retail suppliers, including the potential for a prohibition on shopping for hardship customers (see story here) , the Retail Energy Supply Association noted retail…
January 26, 2017
ESCO Must Show Cause Why Ability To Enroll Customers, Eligibility Should Not Be Revoked
The New York PSC issued an order to show cause to Spark Energy, LLC and Spark Energy Gas, LLC, operated jointly as Spark Energy, Inc., stating the customer complaints have alleged that Spark, "has moved customers to the ESCO from another service provider without customer authorization (slamming) and…
January 13, 2017
The Michigan PSC approved a settlement with Direct Energy Services, LLC (DES) to resolve an investigation into alleged slamming of natural gas customers, which includes, among other provisions, a fine of $35,000
January 13, 2017
The New Hampshire PUC issued an order to Clearview Electric. Inc. d/b/a Clearview Energy directing the company to, "show cause why it should not be sanctioned under N.H. Code Admin. Rules Puc 2005 and RSA 374-F:7, III," due to alleged instances of slamming and deceptive marketing
January 9, 2017
Staff of the Public Utility Commission of Texas have filed a supplemental response in their complaint against Current Utilities, Inc., in which Staff lists three specific instances in which Staff allege Current Utilities' activity amounted to aggregation, per the definition previously set forth by…
January 6, 2017
Atlantic Power and Gas LLC has filed an initial response to a show cause order issued by the New York PSC.
January 6, 2017
Connecticut-based Discount Power, Inc. has entered into a settlement to resolve a class action lawsuit brought against the supplier in Connecticut state court, under which the company will contribute $850,000 to a settlement fund to be used to pay certain customer claims.
January 5, 2017
Luminant Energy Company LLC would pay $170,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of ERCOT Protocol § 8.1.1.4.2(1)(a).
January 5, 2017
New York Attorney General Eric T. Schneiderman and Acting Commissioner of Taxation and Finance Nonie Manion announced, as described in a news release, "the plea and conviction of Gary Mole, 52, an Australian citizen and the former CEO of Glacial Energy Holdings ('GEH'), stemming from the…
December 28, 2016
Warning that acceptance of a proposed settlement between Connecticut Light & Power (Eversource) and the Prosecutorial Unit (PRO) of the Public Utilities Regulatory Authority concerning RPS compliance would be discriminatory, Clearview Electric, Inc. filed an objection to the settlement, given that…
December 21, 2016
The Pennsylvania PUC's Bureau of Investigation and Enforcement (I&E) has filed a complaint against Plymouth Rock Energy LLC in which I&E is seeking a $330,000 civil penalty against the supplier, alleging that, for certain months in 2014, the rates charged by Plymouth Rock Energy to hundreds of…
December 19, 2016
The New York PSC has reinstated Astral Energy, LLC's ability to market to and enroll non-residential customers.
December 19, 2016
ESCO Must Show Why Eligibility Should Not Be Revoked
The New York PSC has issued a show cause order to Atlantic Power & Gas, LLC, after a Staff Notice of Apparent Failure (NOAF) alleged non-compliance with several of the UBP’s marketing requirements.
December 9, 2016
The Pennsylvania PUC sought public comment on a previously reported settlement between Great American Power, LLC and PUC's Bureau of Investigation and Enforcement (I&E) under which Great American Power, among other remedial actions, would pay $18,000.
December 7, 2016
Affirms $40,000 Fine on Retail Supplier But Finds No Misrepresentation Over Polar Vortex Rates
The Maryland PSC largely affirmed a proposed order requiring Xoom Energy Maryland, LLC to pay a civil penalty of $40,000 due to Xoom's automatic renewal of fixed price customers onto variable rates in what is found to be in violation of the original contracts, but found that Xoom did not engage in…
