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October 21, 2019
Also Launches New Rewards Program
Santanna Energy Services has launched a sponsorship covering the 3rd period at Chicago Wolves home games, at the Allstate Arena in Rosemont, Illinois
October 1, 2019
Suppliers File Updated Proposals On Marketing Scripts, Disclosure Statements
In recently filed updated proposed marketing scripts and other materials in the Massachusetts DPU's retail electric marketing investigation, a group of retail suppliers reiterated concerns with a new "interactive discussion" process for third party verifications that has been proposed at a high…
September 26, 2019
The Public Utilities Commission of Ohio granted Constellation NewEnergy, Inc. and Constellation NewEnergy-Gas Division, LLC’s request for a waiver of Ohio Adm.Code 4901:1-21-06(C) and 4901:1-29-06(B), which prohibit customer enrollments without proof of consent, to allow for the use of online…
September 26, 2019
The Public Utilities Commission of Ohio granted Direct Energy Business, LLC and Direct Energy Services, LLC a waiver of certain rules governing the third-party verification (TPV) process for new customers enrolled through sales channels requiring a TPV, to allow for a "digital" TPV process, subject…
September 24, 2019
Suppliers Support Requiring TPV For Door-to-Door Sales, Any Sale From Outgoing Telesales Call
A group of retail electric suppliers (supplier working group, or SWG) have filed comments opposing the "unprecedented" proposed door-to-door and telesales recording and retention requirements contained in a straw proposal from consumer advocates in Massachusetts
September 23, 2019
The New York PSC has issued a written order disposing of requests for rehearing and clarification of its January 2018 order which had adopted numerous changes to the Uniform Business Practices (UBPs) applicable to ESCOs, and the written order confirms that, aside from two discrete changes to the…
September 18, 2019
During a discussion at today's Maryland PSC administrative meeting, PSC Chairman Jason Stanek said that the PSC recently conducted a "sting" operation on a retail energy supplier's marketing practice
September 16, 2019
The District of Columbia PSC has again issued for public comment proposed changes to language regarding the rescission period in sections 327.15 of the Consumer Bill of Rights (CBOR) rules
September 9, 2019
Updated opt-out notification letter formats filed with the New York PSC by municipal aggregation Westchester Power include, in a rate chart presented to customers, an average rate from July 2017 to July 2018 when listing the rate for Consolidated Edison
August 29, 2019
Suburban Propane, LP, announced an exciting expansion of its relationship with Syracuse University Athletics for its fully owned subsidiary, Agway Energy Services.
August 27, 2019
Requires Disclosure Of Price To Compare In Marketing, On Supplier Bills
August 27, 2019
Requires Disclosure Of Price To Compare In Marketing, On Supplier Bills
August 19, 2019
Invites Revised Proposals On Marketing Scripts, Contract Summary, Renewal Notice
A hearing office at Massachusetts DPU directed retail suppliers to submit information concerning their numbers of customers served under auto-renewals, and the nature of such service
August 16, 2019
Competitor Says Waivers Should Only Be Granted When Sales Force Is Internal Employees
Subject to an additional condition, Staff of the Public Utilities Commission of Ohio have recommended that the Commission grant the petition of Star Energy Partners LLC for a partial waiver of certain requirements set forth in Ohio Admin. Code 4901:1-21-06 with respect to third-party verifications…
August 9, 2019
Staff of the Public Utilities Commission of Ohio have recommended that PUCO approve, with additional conditions proposed by Staff, an application from Direct Energy Business, LLC and Direct Energy Services, LLC of certain rules governing the third-party verification (TPV) process for new customers…
August 7, 2019
Clearview Energy announced a partnership with the New York Yankees.
August 7, 2019
Staff of the Massachusetts DPU in a working group presentation has proposed alternative language for marketing disclosures for retail electric suppliers, compared to disclosures developed by a supplier-led work group.
August 2, 2019
Staff of the Public Utilities Commission of Ohio have recommended that PUCO approve, with additional conditions proposed by Staff, an application from Constellation NewEnergy for various rule waivers to allow Constellation to enroll retail customers in Ohio through an online, interactive process, or…
July 31, 2019
Various stakeholder groups have filed proposals in the Massachusetts DPU's retail electric marketing investigation (19-07) addressing renewal notices, contract summaries, agent oversight, and other issues
July 26, 2019
Staff of the Public Utilities Commission of Ohio have recommended denying a petition from Astral Energy, LLC for a waiver of a rule requiring the specific listing of the rate to be charged per month in marketing materials that accompany a contract, for its flat bill product
July 17, 2019
The Public Utilities Commission of Ohio has granted AEP Energy, Inc.'s petition for a waiver of the current rules concerning third-party verification for door-to-door electricity and natural gas sales
July 11, 2019
PUC Urges Consumers To Be Conscious Of Utility Account Security When Faced With Retail Energy Telemarketing Sales Calls, Encourages Continual Review Of Bill Statements And Online Account Activity
June 14, 2019
Staff Propose That Municipal Aggregation Rates Be Posted On State's Shopping Website, At Top Of Results
May 30, 2019
Requires Disclosure Of Price To Compare In Marketing, On Supplier Bills
May 28, 2019
Prohibits All Mass Market Termination Fees, More
The Illinois House Public Utilities Committee has adopted House Amendment 001 to SB0651 and recommended that the bill be passed as amended
