August 25, 2016
MidAmerican Energy Services Promoting Residential Offers in New State
MidAmerican Energy Services, LLC has begun listing on PA Power Switch residential retail electricity supply offers
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August 22, 2016
NYSERDA's Template Opt-Out Letter For Municipal Aggregations Touts Inapplicable, Never-To-Be-Achieved Customer Savings (ESCOs Would Be Banned For The Same Marketing)
NYSERDA's toolkit for opt-out aggregations in New York includes an opt-out letter template that touts the purely theoretical customer savings verses a fictitious average of default service rates -- which obviously has no bearing on whether the customer will save money with the aggregation.
August 19, 2016
Direct Energy Making Charity Donations For Enrollments Under State Opt-In Program
Direct Energy is making affinity donations to the Ronald McDonald House of Delaware for enrollments under Direct's status as the "Electric Retail Supplier Exclusively Contracted by the State of Delaware" under the state-approved opt-in affinity program
August 18, 2016
Connecticut Utility Warns Customers Of Individuals Posing as Company "Representatives" Selling "Discounted Power"
Connecticut Light & Power (Eversource) said that business and residential customers across Connecticut continue to report receiving unsolicited phone calls and home visits from individuals selling "discounted power" and claiming to be "representatives" or "partners" of Eversource.
August 16, 2016
Retail Suppliers, Public Advocate Reach Consensus on Overhaul to Retail Market Rules
Includes Advance Notice of Variable Rate Change
August 12, 2016
Regulator Issues Revised Proposal For New Retail Supplier Contract Summary (Proposes To End Requirement To Send Info To Customers Quarterly)
The Massachusetts DPU has issued a revised proposal for changes to the retail electric supplier Contract Summary Label for fixed price offers.
August 12, 2016
Texas Retail Provider Launches Ad Campaign To Support New Flat Bill Product
Just Energy has launched an ad campaign to support its introduction of a flat monthly bill electricity product in Texas
July 28, 2016
RESA Opposes "Unprecedented Recommendation" That Threatens to Shut Down Telemarketing of Retail Energy Sales in Pennsylvania
Says Initial Decision Ignores Statute, PUC Regulations; Would Harm Customers
The Retail Energy Supply Association filed exceptions to an initial decision in a complaint case against Blue Pilot Energy which is before the Pennsylvania PUC, as RESA opposed an initial decision's finding that failing to obtain a customer signature on a written contract after a cold call telesale…
July 25, 2016
Texas Consumer Advocates Press For Greater Disclosure of REP Fees in Electronic Door-to-Door Rulemaking, Seek Disclosure of Post-Contract "Rate" At Time of Enrollment
Texas consumer advocates have pressed for greater disclosure of fees charged by retail electric providers, in submitting comments on strawman proposals concerning door-to-door enrollments completed via electronic device.
July 25, 2016
Texas Retail Provider Proposes "Two Step" (Dual Validation) Process For Electronic Door-to-Door Enrollments
TXU Energy has proposed a "two-step" or "dual validation" process for door-to-door enrollments completed through electronic devices.
July 25, 2016
Texas Retail Providers Oppose Requirement For REPs To "Determine" Customer's Authority To Enroll Account, Also oppose Increase Verification Information Required For Enrollments Proposed in PUCT Staff Strawman
Texas retail electric providers have opposed a proposal contained in a strawman filed by Staff of the Public Utility Commission of Texas that would require retail electric providers to obtain a second data point for account access verification for door-to-door enrollments conducted via electronic…
July 7, 2016
Texas Stakeholders Submit Strawman On Enrolling Door-to-Door Customers Via Electronic Device Without Telephonic Verification
Texas stakeholders have submitted a strawman concerning retail electric providers' enrollment of customers solicited through door-to-door marketing via an electronic device, without a requirement for verification via TPV or telephonic recording
July 5, 2016
Retail Supplier Seeks Order Directing Utility To Include Information on Competitive Offers in Bill Insert
Direct Energy, recently awarded the designation as the Electric Retail Supplier Exclusively Contracted by the State of Delaware for an opt-in affinity program, has petitioned the Delaware PSC to direct Delmarva Power to distribute a bill insert concerning offers under the opt-in affinity program to…
July 1, 2016
New Retail Supplier Chosen For Pa. Chamber Affinity Program
ConEdison Solutions has been selected as the supplier for OnDemand Energy's ChamberChoice energy program in the Duquesne Light service territory, including for residential and small business customers
June 24, 2016
New Jersey Business & Industry Association Selects Retail Supplier For Affinity Program
The New Jersey Business & Industry Association (NJBIA) announced Direct Energy as the selected winner of NJBIA's RFP for energy management services for its more than 20,000 members.
June 23, 2016
Direct Energy Offering Free Power To Delaware Customers, As State-Sanctioned Affinity Program Launches
In touting its selection as the, "Electric Retail Supplier Exclusively Contracted by the State of Delaware," Direct Energy noted that it is offering free system power to Delaware residential customers who install a rooftop solar system
June 22, 2016
Texas Retail Provider Opens New Regional Sales Office
Entrust Energy announced the opening of a new sales office in Round Rock, Texas
June 22, 2016
State To Formally Roll Out "Electric Retail Supplier Exclusively Contracted by the State" Opt-in Affinity Program, Confirm Selected Supplier
Delaware is to formally announce today the selection of Direct Energy for an opt-in affinity program, under which Delaware Secretary of State Jeffrey Bullock will officially name Direct Energy as the "Electric Retail Supplier Exclusively Contracted by the State of Delaware."
June 17, 2016
Updated With Modified Date: Texas PUC Workshop On Staff Strawman To Allow REPs To Enroll Door-to-Door Customers Via Electronic Device Without Telephonic Verification
Note: The date of the workshop has been modified to now be held on August 8
June 10, 2016
Texas PUC Chair: 1.5¢/kWh Offers "Deceptive On The Face"
Texas Public Utility Commission Chair Donna Nelson yesterday tasked Staff with reviewing ultra-low priced offers in the market, such as rates listed at an average of 1.5¢/kWh at 1,000 kWh consumption, as Nelson stated, "I think they're deceptive on the face."
May 19, 2016
RESA Highlights Savings, Value-Add On Massachusetts DPU Retail Energy Shopping Website
A review by the Retail Energy Supply Association (RESA) finds nearly 30 competitive retail energy suppliers in Massachusetts actively posting more than 200 different product offerings, "at prices highly competitive with default rates offered by the state’s utility companies."
May 19, 2016
PUC Clarifies Requirement For Fees To Be Disclosed Related To Brokers, "Etc."
The Public Utilities Commission of Ohio issued an order clarifying a 2014 finding on rehearing that requires the, "disclosure of all fees including those by brokers, governmental aggregators, etc."
May 10, 2016
Ohio Small Business Affinity Program Re-Introduces Offering Residential Electric Service to Members
The Council of Smaller Enterprises (COSE), a small business support association in Northeast Ohio, announced that it brought back its affinity electricity supply program to residential customers
May 10, 2016
Comcast Retail Energy Offers Launched in New State
Energy Rewards, the Crius Energy brand offered via its marketing partnership with Comcast, has begun offering residential service in Connecticut
May 6, 2016
Retail Supplier Agrees To Cease Use of Brand Name Shared By Utility
Nicor Advanced Energy has agreed to cease use of the Nicor brand name under a settlement with the Illinois Attorney General and consumer advocates in the Illinois proceeding reviewing their parent AGL's proposed merger with Southern Company.