February 6, 2015
Briefly
Texas Complaint Regarding REPs' Duty To Inform Customer of Rate Changes Won't Be Referred to Arbitration
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January 28, 2015
Texas REP Launches Plans With No Monthly Minimum Usage Fee
Discount Power, a Volterra Energy company, announced that it has launched in Texas several residential electric products with no monthly fee, named the Value Plus plans.
January 27, 2015
Texas REP Launches New Brand
Texas retail electric provider Nooruddin Investments, which does business as Discount Power, has begun offering service under a new brand, Power Express.
January 12, 2015
Texas TDUs Report Number of Smart Meter Opt-Outs
Several Texas TDUs have reported the number of customers electing to opt-out of having a smart meter.
January 6, 2015
Briefly
Nordic Energy Services Joins Retail Energy Supply Association
December 31, 2014
CenterPoint Energy To Refund $10 Million to Retail Providers
CenterPoint Energy Houston Electric has filed at the Public Utility Commission of Texas to refund to retail electric providers $10 million from an over-recovery of transition charges under TC1.
December 23, 2014
Texas ALJ Allows Complaint Implicating REP Obligations to Communicate TDU Charges to Continue, Refers to Mediation
A Texas ALJ has declined to wholly dismiss a formal customer complaint against Ambit Energy concerning demand charges, and referred the matter for potential mediation.
December 9, 2014
Reliant's New Plan? Get More, Save More
Reliant has begun offering a new electricity plan to Texas residential customers called Get More, Save More
December 6, 2014
Texas Staff Recommend Dismissal of Complaint That Implicated REPs' Responsibility to Communicate Changes in TDU Charges
Staff of the Public Utility Commission of Texas have recommended that a complaint filed against Ambit Energy, which implicated the responsibility of retail electric providers to notify customers of changes in TDU charges and when new charges could be collected, be dismissed.
December 1, 2014
Updated Plan To Reimburse Texas Retail Providers for Provision of Smart Thermostats, In-Home Monitors to Low-Income Customers Would Initially Cap Each REP's Participation; Limit Marketing to Existing Customers
An updated proposal under which Texas retail electric providers would be reimbursed for providing low-income customers with programmable communicating thermostats (PCTs) and in-home displays (IHDs) would initially limit how many customers for which each REP would be reimbursed.
November 17, 2014
New Retail Provider Launches Service in Texas
North American Power has begun offering electricity service in Texas
November 11, 2014
Clearview Energy Announces Prepaid Product, Complimentary Electricity
Clearview Energy announced that the company is now offering a prepaid electricity plan that offers customers a way to earn complimentary electricity every month.
November 7, 2014
Direct Energy Introduces Critical Peak Rebate Program
Direct Energy has formally introduced a critical peak rebate program in Texas called Reduce Your Use Rewards
November 3, 2014
Texas REP Offering 100% Green Free Saturdays Product
Clearview Energy has begun offering a 100% wind product that provides an energy charge of 0¢/kWh on Saturdays
October 15, 2014
Texas Staff Recommend REP's Letter of Credit Be Drawn Upon to Pay TDU Debts
Staff of the Public Utility Commission of Texas have recommended that proceeds from the letter of credit provided by Reach Energy, LLC be distributed to the transmission and distribution utilities to cover outstanding debts, with any remaining balance returned to Reach Energy.
October 7, 2014
Texas Staff: "Onus" on REPs to Communicate Information to End-Use Customers, Including TDU Rate Changes
"In the deregulated electric market, the onus is on the retail electric provider (REP) to communicate information to end-use customers," Staff of the Public Utility Commission of Texas said in opposing a motion from Ambit Energy for rehearing of an order denying summary decision in a complaint case…
October 6, 2014
Texas REPs: ERCOT Should Assume Ownership of Smart Meter Texas Portal
ERCOT should assume ownership of the Smart Meter Texas portal, a coalition of retail electric providers said in comments to the Public Utility Commission of Texas.
October 2, 2014
Texas REPs Concerned With Precedent From Texas Customer Complaint Case, SOAH Order Concludes Duty of REPs to Provide Advance Notice, Obtain Consent for Changes in TDU Pass-Throughs
A coalition of retail electric providers has filed an amicus brief in a customer complaint case before the Public Utility Commission of Texas, warning that an order from the State Office of Administrative Hearings, through a misreading of the anti-cramming rule, erroneously requires retail electric…
September 22, 2014
Texas Retail Providers Would Be Reimbursed for Providing Smart Thermostats, In-Home Monitors to Low-Income Customers, Under Workgroup Proposal
Texas retail electric providers would be reimbursed for providing low-income customers with programmable communicating thermostats (PCTs) and in-home displays (IHDs) under a proposal from a working group addressing the requirement that TDUs provide in-home monitors to low-income customers under…
August 26, 2014
Texas TDUs Seek to Draw on REP's Letter of Credit to Cover Non-Payment
Five Texas transmission and distribution utilities petitioned the Public Utility Commission of Texas to distribute proceeds from the letter of credit provided by Reach Energy LLC, stating that they are collectively owed more than $450,000.
August 19, 2014
Start-Up Texas REP Launches Service
Start-up Texas retail electric provider Pioneer Energy has begun offering service.
August 11, 2014
Texas REP Offering "Membership" Plans That Offer Lower Rate, Benefits In Exchange for Membership Fee
Direct Energy has begun offering to Texas residential customers two electricity plans that offer customers discounted rates and other benefits in exchange for paying a "membership" fee to access the plans.
July 3, 2014
CenterPoint TDU Files to Cease Charging Rate Case Expense Rider Charged to REPs
CenterPoint Energy Houston Electric has filed at the Public Utility Commission of Texas to set Rider RCE - Rate Case Expenses Surcharge to zero, as rider has collected all of the necessary expenses.
June 18, 2014
Update: CenterPoint TDU to Begin Processing Disconnects for Non-Pay Tomorrow
In an update on its system issues, CenterPoint Energy Houston Electric (CNP) said in a market notice this morning that service orders and enrollments are now processing end to end through its systems
June 17, 2014
CenterPoint TDU Not Processing Disconnects for Non-Pay Due to System Issues
CenterPoint Energy Houston Electric is currently experiencing system issues which are preventing CNP from processing market transactions