HomeNews By Docket & Bill NumberDocket 13-07-18
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March 2, 2023
The Office of Education, Outreach, & Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority’s requested that the Authority issue a Notice of Violation and Assessment of Civil Penalty against Xoom Energy Connecticut, LLC, in which EOE seeks a civil penalty of $1,500,000, and…
July 30, 2021
Regulator Rules On Which Customer Rate The Revised 25% Increase Notice Applies To
The Connecticut PURA has issued deadlines for retail electric suppliers to comply with various new provisions under adopted HB 6526
July 12, 2021
The Connecticut PURA issued a ruling stating that the 25% rate increase notice ("Form 4") which must be sent by retail electric suppliers to residential customers applies to all contracts, both fixed and variable
March 16, 2021
Offers Guidance On Timing Of Notice
In response to an inquiry from a retail supplier, the Connecticut PURA's Office of Education, Outreach, and Enforcement (EOE) said that a required form ("Form 4") that suppliers must send notifying customers of a rate increase of at least 25% applies to all residential contracts, not just variable…
January 5, 2017
In response to an inquiry, the Connecticut PURA has informed Public Power, LLC that the "Form 2" notice of contract expiration and rate change is not required to be sent to residential customers in instances where customers have already renewed with the supplier, or the customer has already dropped…
April 12, 2016
The Connecticut PURA confirmed that the requirement for retail suppliers to send customers certain quarterly notices has been terminated since this information is now included on bills.
December 2, 2015
The Connecticut PURA issued a draft decision which would, among other things, modify the communication methods retail suppliers are required to offer to customers for receipt of various notices, and the mechanisms through which suppliers must accept rescissions
October 27, 2015
The Connecticut PURA scheduled a technical meeting for November 3, 2015, to discuss the current processes used by suppliers to enroll residential and business retail choice customers (Docket 14-07-20RE01).
August 4, 2015
The Connecticut PURA has sought stakeholder comments as part of its re-examination of several issues from its November 2014 order in Docket 13-07-18, including issues related to: customer notification method requirements; supplier website requirements; cancellation (rescission) methodology…
June 16, 2015
The Connecticut PURA, under a draft decision, would re-open Docket 13-07-18 to re-examine several issues from its November 2014 order in the proceeding, including issues related to: customer notification method requirements; supplier website requirements; cancellation (rescission) methodology…
June 9, 2015
The Connecticut PURA has issued letters to 11 retail suppliers directing the suppliers to comply with a November 2014 order requiring all suppliers to update their contact information with the Authority.
May 29, 2015
A revised draft Connecticut PURA decision would find that "incidental" residential accounts -- those meters associated with non-residential customers but assigned a residential rate class -- are not subject to new statutory billing information requirements, removing the concern that such incidental…
April 29, 2015
A Connecticut PURA draft order appears to prohibit retail suppliers from serving residential meters associated with non-residential customers (incidental residential accounts) with any product except a fixed rate, or standard variable-monthly rate, as defined in a prior PURA order concerning…
February 27, 2015
The Connecticut PURA has issued a Notice of Violation against Verde Energy USA concerning Verde's compliance with the quarterly notice required to be sent to customers.
December 10, 2014
The Connecticut PURA will hold a technical meeting with Reliant Energy Northeast, LLC on December 17, 2014 to discuss the following items:
October 23, 2014
The Connecticut PURA has opened a review of Choice Energy, LLC's compliance with the requirement to send renewal notices to customers whose fixed price contracts are expiring.
October 20, 2014
Choice Energy LLC and Discount Power, Inc., in separately filed comments, called a conclusion in a draft Connecticut PURA decision that each failed to properly train sales agents as flawed and erroneous, with Choice Energy warning that the conclusion, which was based on policy recommendations rather…
October 14, 2014
The Connecticut PURA, in a draft decision, has indicated that it intends to initiate an investigation into two retail electric suppliers' compliance with the agent training requirements under statute, and whether contracts should be "voided" should PURA determine non-compliance.
October 13, 2014
A revised draft Connecticut PURA decision implementing several new statutes has dropped some of the more extreme proposals from an August draft, but would still impose onerous new requirements on electric supplier marketing and contracting.
August 4, 2014
A Connecticut PURA draft decision would prohibit the use of utility consolidated billing for "variable plan" electric products
June 24, 2014
The Connecticut PURA has scheduled for June 30 a technical meeting on implementation of Public Acts 14-75 ( the recent retail electric market and consumer protection changes ) and 14-94 (which does not directly relate to the retail market but does include changes to certain municipal power…
June 3, 2014
Liberty Power Holdings LLC said in a letter to the Connecticut PURA that a PURA description calling Liberty's renewal notice non-compliant is incorrect
May 29, 2014
The Connecticut PURA said that it has reason to believe that two retail electric suppliers are not in compliance with the currently effective rules requiring the provision of a written contract to certain customers, and opened an investigation of all suppliers' compliance with the written contract…
May 29, 2014
The Connecticut PURA said that five retail electric suppliers are not in compliance with the currently effective renewal notice regulations, and opened an investigation of all suppliers' compliance with the renewal rules.
May 22, 2014
The Connecticut PURA will convene a technical meeting on May 28 to discuss the impact of new legislation on its ongoing retail electric market customer protection docket, 13-07-18.
