HomeAugust 8, 2011
Apollo Power & Light Would Pay $26,700 to Settle PUCT Staff Compliance Audit
Copyright 2011 EnergyChoiceMatters.com.
Apollo Power & Light, LLC would pay $26,700 under a settlement with PUCT Staff to resolve allegations that Apollo was not in full compliance with 15 provisions of the Substantive Rules (39648).
The allegations resulted from a Staff compliance audit.
Specifically, Staff alleged that Apollo was not in full compliance with the following:
- SUBST. R. 25.474(h)(5)(B)(iii), relating to verification of authorization of telephonic enrollment. Staff alleged that Apollo failed to ask the customer for proper affirmation of enrollment
- SUBST. R. 25.475(c)(2)(D), relating to General contracting requirements. Staff alleged that Apollo's terms of service did not disclose the type of product using one of the designated terms
- SUBST. R. 25.475(c)(2)(G), relating to General contracting requirements. Staff alleged that Apollo's website did not contain a one year price history for its variable rate product.
Prior to settlement, Apollo corrected all of the alleged deficiencies.
You can follow specific tags with a free account and see their newest stories in one place. Sign up or sign in.
Copyright 2011 EnergyChoiceMatters.com. Unauthorized copying, retransmission, or republication prohibited. You are not permitted to copy any work or text of EnergyChoiceMatters.com without the separate and express written consent of EnergyChoiceMatters.com.
