Calif. PUC Approves Greater Access to Customer Info. for CCAs

The California PUC approved a final resolution allowing community choice aggregators (CCAs), and communities studying CCA implementation, to receive additional customer information from Pacific Gas & Electric (1/7).

Under revisions approved by the PUC, PG&E will now share with CCAs, and with communities wishing to explore CCA program implementation, the following additional customer-specific information:

a) With CCAs & communities exploring CCA program implementation: Meter Number, Telephone Number, Baseline Zone, CARE participation, End Use Code (Heat Source), Service Voltage, Medical Baseline, Meter Cycle, Bill Cycle, Balanced Payment Plan and other plans, HP Load and Number of Units

b) With operational CCAs only: Current and historical billing information for non-CCA services provided by PG&E or other electric service providers (i.e. will enable active CCAs' representatives to view a CCA customer's entire bill when providing customer service).

PG&E and the Marin Energy Authority were also directed to share, on a regular basis, lists of customers who have elected to opt-out of CCA service. In addition, PG&E shall also share the list of customers that opted-out during the period the utility was permitted to process opt-out requests including the opt-outs that were rescinded pursuant to Resolution E-4250 (in which the PUC denied opt-outs solicited by PG&E prior to the start of MEA's official opt-out window).