Connecticut Opens Docket on Retail Supplier Marketing, Switching Rules

The Connecticut PURA assigned Docket 13-07-18 for the, "Establishment of Rules for Electric Suppliers and EDCs Concerning Operations and Marketing in the Electric Retail Market."

In a request to open the docket, Staff said: "Due to recent legislative changes and due to the spike in customer complaints against various electric suppliers in recent months, a proceeding is necessary for PURA to review the current operations and marketing rules governing participants in the Connecticut electric retail market. In this proceeding PURA will clarify the new legislative requirements and establish rules and guidelines for electric suppliers and electric distribution companies concerning, but not limited to: customer switching practices, types of generation services or products allowed (fixed, variable rates, etc.), PURA filing requirements, the Rate Board, supplier marketing conduct, customer notices, and disclosure requirements."