Direct Energy Launches Mobile App, Integrates Referral Program

Direct Energy has launched a new mobile application which the company said substantially increases and enhances the company's ability to interact with its customers in the mobile environment.

The app is the company's first.

Notably, the ability to engage on the app also extends to the user's contacts. The app accesses the contacts, encouraging the user to take part in Direct Energy's referral program, where customers can receive credits on their energy bill for referring their friends to Direct Energy.

The smartphone app, offered on both the Apple iOS and Google Android platforms, provides added functionality and convenience for customers. It allows customers to view their account balance, check their electricity usage, make payments, update their account information, find home services locations and contact the company via the app. Customers who have multiple accounts with Direct Energy will also be able to manage all of them in one place.

For potential and future customers, the app also has been developed to allow them to sign up for new service.