Texas ALJ Denies Extending Disconnect Moratorium From Complaint Case To Customer's Current REP

A Texas ALJ has denied imposing a moratorium on the disconnection of service to a customer who has filed a complaint against their former retail electric provider (Ambit), but who has since switched providers and is now also not paying charges to their current REP (TXU), as the customer disputes demand charges from both REPs, though the customer has not filed a formal complaint against the current REP.

Click here for background on the case.

"Having considered the filings of Complainant, CenterPoint, and Staff addressing Complainant's request to hold disconnection, the ALJ declines to prevent disconnection of Complainant's service. Complainant apparently enrolled for service with his current REP, TXU Energy, long after his contract with Ambit was terminated, and with full knowledge that his electricity usage exceeded 10kVA and would trigger demand charges at the Greater than 10kVA rate set forth in CenterPoint's publicly-filed tariff. Further, TXU Energy is not a party to this complaint proceeding, and the demand charges that Complainant has incurred as TXU Energy's customer are not a disputed charge at issue in this case. For these reasons, Complainant's request to order a temporary hold on disconnection of his electric service is DENIED. CenterPoint may lift its temporary hold and comply with TXU Energy's disconnection request," the ALJ said.