People's Counsel Requests From PSC Identities Of Ten Retail Suppliers With Highest Complaints

The Maryland Office of People's Counsel ("OPC") has submitted to the Maryland PSC a formal request under the Maryland Public Information Act, State Government Article § 10-611 - 628, of the Annotated Code of Maryland, for the identity of the ten retail energy suppliers with the highest number of residential customer complaints submitted to the Consumer Affairs Division (or its predecessor, the Office of External Relations) each month for the period of January 2018 through December 2018.

OPC also requested that the PSC disclose how many complaints related to each identified supplier were received each month.

In its request, OPC stated that the request is, "related to its statutory duty to represent the interests of residential rate payers."

As previously reported, OPC recently released an analysis which said that Maryland residential electricity customers on third-party supply were losing about $34.1 million per year on electricity costs and $20.7 million per year on natural gas costs relative to the costs of Standard Offer Service. OPC's analysis compared actual posted fixed offers from suppliers and compared them to SOS rates

See our prior story on OPC's analysis here