In a PUC filing, My Quest Energy noted the recent winter weather event and stated, "As a result of the storm, My Quest Energy was unable to operate its business in the ordinary
course due to loss of power, water, internet connectivity, and cell service. In addition, this force
majeure event led to unprecedented and unforeseeable spikes in wholesale electricity and
ancillary services prices, which were compounded by the Commission issuing emergency orders
overriding the market prices typically set by ERCOT's standard pricing mechanisms for much
longer than was necessary. The events were far outside the reasonable control of My Quest
My Quest Energy further stated, "My Quest Energy has taken all reasonable measures to continue operating under the difficult
circumstances. However, because of these events, My Quest Energy has been unable to
continue to satisfy the ever-increasing financial security requirements set by ERCOT.
Accordingly, My Quest Energy has been forced to transition its customers to another retail electric
provider, JP Energy Resources, LLC d/b/a Ampra Energy. As of the date of the amendment
application filing, all customers have been transferred."
My Quest Energy filed to relinquish its REP certificate, but, "anticipates keeping its REP certificate and customer service number for at least
three months, primarily to facilitate customer transfers and ongoing customer service."
"My Quest Energy anticipates paying all TDSP charges for delivery services to its customers up
to the time of transfer, and intends to comply with any outstanding compliance requirements up
until the time of approval of this amendment application [request to relinquish certificate]. My Quest Energy continues to evaluate
the extent to which it is liable for and able to pay all ERCOT charges during the extreme weather
event, and is closely monitoring legislative hearings, Commission open meetings, and ERCOT
discussions regarding the evolving situation," My Quest Energy said