Report: Customers On Retail Supply Paid $139 Million More Than Default Service Over Last 35 Months

The Ohio Consumers Counsel reported that, in recent shadow billing data by AEP Ohio, "it was shown that consumers who chose a marketer paid $139 million more in the aggregate than those who stayed on AEP Ohio’s SSO," over 35 months between January 2019 to November 2021.

"This type of information is important for consumers to have readily available before making decisions about their generation service," OCC said

OCC's comments were made in a rulemaking concerning various reporting requirements for utilities and retail suppliers

"There are over 1.5 million consumers that utilize the SSO to supply their generation needs. According to a study conducted by researchers at The Ohio State University and Cleveland State University, consumers saved $19.5 billion between 2011 and 2018 as a result of the SSO over traditional procurement processes. Information like this is important for consumers and important for the PUCO to have when making decisions about their generation needs," OCC said

"Utility reporting regarding the SSO procurement is required under O.A.C. 4901:1-25. It should be easily accessible to all consumers. They say information is power. Consumers deserve as much information as possible when making choices about their electric generation service. The information provided in O.A.C. 4901:1-25 should be aggregated and made public so consumers can make the most informed decision and protect their pocketbook," OCC said

Case No. 21-478-EL-ORD